Impressions Of KLM A330 Business Class

I flew onboard a refurbished KLM A330 a few weeks ago, from Amsterdam to Rwanda. Seats are ok, a bit cramp, not the best in the skies, but I do love KLM's enthusiast cabin crew, the little design touches (e.g. tableware, etc ...), and the little Dutch houses as a gift (I made a trip report with Youtube clip: https://theluxurytravelexpert.com/2019/02/06/review-klm-a330-business-class/). Btw, I noticed on your blog that you recently spent one night in Kigali as part of a trip to cover Rwandair's Business Class. You should return to Rwanda soon and stay a little longer, since the country is magnificent and some great hotels have opened there in the past years (Bisate Lodge, One&Only Nyungwe House).

pretty crazy that they are still hading out the little houses. My dad used to bring them back home when I was a kid...30 years ago.

My husband and I flew KLM Business Class IAD to AMS in mid-December. The flight was delightful and was made so by the crew. Although we are both tall, we had no problem with the seats when put in bed mode. The food was airline food and the wine selection was somewhat lacking; however the efficiency,friendliness and enthusiasm of the crew more than made up for this.

Never had a lousy experience on KLM and did have a few great ones.

I love the KLM seats. I sleep best on KL and TK seats. They are not fancy for the eyes, but precisely what I need to have a good solid sleep.

And I really like the no nonsense approach on board. No lenghty unnecessary broadcasts, no unnecessary switching on safety belt signs at the first hint of turbulence.
And not sure if you have noticed by typically KLM is taxiing at much higher speeds than anyone else. It always annoys me the ultra slow speed with which SQ planes creep to the gate.

These seats are parallel diamond, not the stelia equinox 2d on the newly renovated 330s. I'm still looking forward to the new seats

Oops... I mean air France hhhh. They are basically the same company though XD

Hi Lucky,

I am glad you love the little KLM houses but in this article and the other you wrote, you failed to mention they are filled with BLO Dutch Genever, the national liquor of both the Netherlands and Belgium. I love the KLM crews and on one flight, J class flight attendant even went so far as to empty the Genever out and wash out the little house as a muslim passenger wanted it but could not touch the alcohol. I think she went beyond the call of duty. The 777 Business Class service between AMS and Vancouver doesn't have house shaped chocolate or Dutch house wallpaper in the loo as of last July, so at least the wallpaper must be part of their upgrading of the AirBus interiors which were the last in the fleet to be done in 2018 and KLM has chosen are different design from the 777. Also the lounge in AMS, as someone else pointed out, is also newly renovated as of last December and before that I never got stroopwafels so I will now look forward to on this year's trip and the new design. I love the quirkiness of KLM like you do and I love the cutlery and dinnerware designs as well. I always find that if you are nice to the flight attendants, tell them how much you like their country or airline, try to speak their language, even though they know you can't, you will usually always be treated well.

My multiple experiences of KLM J from SFO to Manchester(UK) have all been good. Not the cheapest option but consistent with good service,food,seats,staff,sleep. Currently TK are pricing $500 - $600 lower in J but with longer connection times. They are a good airline too.

I love flying KLM (usually SFO-AMS) and love the little houses! The liquor is still intact in our collection to date; we fly them again in the fall.

Flying Blue (AF/KLM) has been good for us in getting biz class tix with miles.

One musn't forget that the houses are filled with gin!!

The amenity kit is one of the worst I have ever received. The material is sturdy and the kit is way too big and unhandy. And for the size of it it is laughable that it only contains 5-6 small items. @KLM Pls fix

Interesting, the seats look quite a bit customized from the standard Diamond seats. It also seems that the center seats are arranged as V (like on Lufthansa) instead of parallel arrangement like normally with Diamond seats?

Dinner looks dreadful. Who wants fish masala at 3am? Breakfast looked good and the other two options would have appealed.

These seats are definitey a slogjt upgrade to their other Diamond seats (like the ones on the 777-200).

Slight upgrade, I meant to type.