Delta Updates Photography Policy In Thoughtful, Pro-Customer Way
Delta Air Lines has clarified its onboard photography policy, as reported by PYOK, and I’m impressed by the way the airline has gone about this. Separately, the airline has also updated its employee social media policy.
Continue reading: Delta Updates Photography Policy In Thoughtful, Pro-Customer Way
Share your questions, experiences, and thoughts below.
If Tim Dunn comes here and writes a college essay-long comment praising Delta, I'm all for it this time.
Very good move Delta.
It's not just thoughtful. It is based on law.
Common carriers don't have the freedom to impose a bunch of rules that coddle any group, employees included.
Outside the US, and especially in Europe, there are strict rules enforcing photography of staff and other customers. In some countries it’s prohibited. Americans especially seem to believe they can film staff and post on
Social media without permission if they dispute something. I’ve seen so many videos with them trying to defend their rights, even referring to the US constitution, which they probably never read.
Some airlines make pre flight announcements reminding customers.
Delta operates beyond US borders, therefore customers have to also comply with regulations outside the US
This is why I prefer your blog to all the others. The effort you put in to getting clean photos and not disturbing others is much appreciated in a world where that is sadly far from the norm
According to Ben's article, Delta did not distinguish between operations in the US and elsewhere.
DL is a US based company and operates no flights solely within the borders of any other country.
and, from a legal perspective, I'm not sure that a foreign government's policy applies onboard DL aircraft on a flight from any destination to/from the US.
"We ask that you are mindful of including Delta employees in that content, and respectful in your intent."
Lol.
My understanding is that the laws of the carrier's 'home' jurisdiction apply when the aircraft doors are closed and local laws apply when the doors are open- which obviously includes the embarkation and disembarkation process at all international outstations.
and that is probably true.
If there really is an issue on the ground in country X, I am sure that local ground staff will make an announcement to that effect.
In reality, it isn't a big deal for the vast majority of people or employees.
and, btw, I have flown over countries where instructions were given to not open the window shades or take pictures out of the aircraft - so those announcements can and are made.
No they dont. We get it you are anti American. But yet, you read an American's blog that is heavily focused to the American audience.
That argument doesn't seem too plausible because during Covid, Delta and other US airlines had mask mandates long before the feds mandated it.
While the photo rule makes sense, a stricter rule is legally possible.
Violating a rule wouldn't be a crime but as stated in the conditions of carriage, violators can be banned.
I take a picture of the flight board behind (usually) the gate agents showing the airline, flight number and departure time. Souvenirs, I guess. The GA's always scramble out of the way but I assure them I'm taking a photo of the board, not them, lol.
