I know I’m way behind on trip reports, so it’s time I catch up. This is from a stay a few months ago at the Park Hyatt St. Kitts, so better late than never, right?
Continue reading: Review: Park Hyatt St. Kitts
Share your questions, experiences, and thoughts below.
I enjoyed our stay but the taxis are highway robbery for anyone looking to leave the resort and only accept cash.
Our experience there was pretty similar, even though we didn't score a suite. Absolutely loved this property, and my favorite thing was having breakfast on the outside patio gazing at the ocean and Nevis Peak. The only part I don't agree too much with is the food quality. Breakfast was indeed spectacular and delicious (although the spread was much smaller than the one you had, but we would often stuff our face there and skip lunch), but dinner was quite disappointing overall. We tried all the restaurants - except the Stone Barn, they didn't open it when we were there - and found the food a little bland overall, especially given the prices. It's also to be noted that we were there over Memorial Day last year, and the hotel was virtually empty. I don't think they had more than 10 or 15 occupied rooms, which would explain why the Stone Barn was closed and breakfast buffet was smaller.
But overall, we would go back in a heartbeat as well!
Looks very nice and a really good alternative to the Four Seasons nearby which requires a 45 minute boat ride in addition to a long transfer to and from the dock and airport. The beach at FS is better but not enough for me to choose it now over the Park Hyatt. Rooms though look far superior to the FS. And the simplicity of getting there via a quick taxi ride is enough for me in the future.
Thanks for this review, Ben.
Thanks for the report and posting the prices. Basically expect to spend at least $150pp per day on food and drink to enjoy a pool and a view. Much better options out there.
Were the pools heated? I’ve read on FT that none of them are (including the one on the deck of the suite) which makes me worried about booking here.
Looks very relaxing. Thanks for the excellent report. I'm assuming all the menu prices are in USD?
@ Mike -- Yes, very much so, which impressed me, given some places in the Caribbean aren't. Never felt awkward at all.
The beds are really the #1 thing that is keeping me from switching to Hyatt, even with being extremely frustrated with Marriott these days. So many Hyatts I've stayed in, of all brands and in multiple geographies, have very firm uncomfortable beds, while most SPG brands and some Marriott brands have lovely beds. I'm not sure what Hyatt is thinking?
Looks very nice but it looks to me more like an Andaz than PH. (At least from the pics).
My wife and I also had a wonderful stay here (missed you by a few days, I believe), and we are certainly considering going back at some point due to all the reasons you mentioned. I really did like the isolated location of the resort. We went ziplining, which was on the other end of the island where most of the tourists and cruise ships are, and it felt completely different. Just a bunch of old, drunk, rude Americans giving us all a bad name. Anyway, Park Hyatt St. Kitts is great!
" A Miami to St. Kitts flight takes just over two hours, so to have a gorgeous points resort just a short flight from the US is tough to beat." Or just stay in Miami. The weather and the beaches are not much different.
I visited the resort last August and it was only at 10% occupancy, we had the entire resort seemingly to our selves. the concierge, the maids and the restaurants staff were all wonderful and after a couple of days, we found the restaurant staff referring to us by our names. Which was impressive given that it was about 5-10 people that did this.
Awesome review. I’d love to stay here, but it’s just too expensive (A$2,500+ in economy) to get there from Australia!
You lost me at $40 breakfast.
If it was in Eastern Caribbean Dollars, that would be fine. But USD?
No thanks.
Theres a difference between paying for quality, and getting robbed at a gas station.
Wait sunset can’t be right. I just stayed there. Sun rises through Nevis and sets behind the hills of the resort. You meant sunrise?
I just realized that you never stayed at Conrad Macau before or have a trip report on it as I would love your professional opinion @Lucky
Just read the whole review and it tracks with my experience last weekend. Stone Barn was closed because of a private event but Great House dinner and bfast was excellent and so was service everywhere. A couple of nitpicks with the room. My DND sign kept turning off after a few hours even overnight and housekeeping got in while I was at breakfast because of that. No hooks for bathrobe anywhere near the shower and hand shower button use would require turning off shower to go back to rain shower. Other than that I loved every minute of my stay and will go back.
I stayed at this property last February. I don't know how much it's changed since then. Going by your review, most of the things have stayed the same, which is not necessarily a bad thing.
I honestly think the reputation of the Park Hyatt brand and the pent-up anticipation of this property has really colored guests' perception and experience of this place. The food outside of breakfast was mediocre and very expensive. And I'm speaking as a former Globalist who had free breakfast. The beach sand is pretty coarse, and the waves, while not violent, are not nearly calm enough to enjoy swimming in the ocean. The rooms are definitely nice, but nothing spectacular. I may even say their design is uninspired, even sterile. I really, really wanted to fall in love with this property. But at the end, I was left wanting more.
Not to say I won't go back if I can snag a great deal. But for the money and the expenses/moderate difficulty in getting there, I'd choose somewhere else.
@bgriff EXACTLY! Overall I like Hyatt properties but hate the beds (especially those at Hyatt Place). When I stay at a Hyatt Place, I feel like I pulled an all-nighter the next morning. In the past getting to 25 stays was not as bad, but now getting to Globalist at 60 nights is quite a personal sacrifice in terms of sleep...'tis the sacrifice of a true points junkie. I have over 2,000 nights at SPG/Marriott and don't have the same issues with their beds.
I'm with Bgriff on Hyatt's uncomfortably hard beds. Too bad as the resort looks fab (and your pics are sensational).
I have no status with Hyatt. This property interests me but $45 for breakfast is highway robbery. So if I am to go here with my wife and leave a tip that's $100 per day on breakfast alone. A yogurt is $8? I will never stay here.
Looks amazing and understanding food costs are usually higher, I’d still have to get a piggy bank for dining costs to stay here!
Best thing about your reviews, Lucky, is the loads of high quality pix detailing pretty much everything one would want to see before making a booking. That breakfast buffet is one of the most varied I’ve seen. Rest of the food looked ok, too.
Your mention and close-up of Le Labo toiletries reminds me of one thing that bugs me in hotels - little bottles of nice complimentary toiletries labelled in 8pt print that is near impossible to read in the shower without reading glasses. Easily addressed and and Le Labo looks to have nailed it - large type in black!
Nice to see a review again - I thought you’d maybe given up...
You mentioned the spa rates were sky high. Where do you think the best value spa rates can be found at a beach resort? Bali? Fiji? Living in the Bay Area makes the travel time a different experience from the East Coast.
After reading this review, I honestly feel like we are staying at a completely different hotel.
We came to Park Hyatt St. Kitts to celebrate our 15th wedding anniversary, and unfortunately, the experience has been extremely disappointing. The service is lacking across the resort, and the property feels as though it is already winding down for the season, which is particularly frustrating given the rates and the expectations associated with a Park Hyatt.
As Globalists, we were disappointed that we were not offered an upgrade despite seeing plenty of availability. We ultimately used a Suite Night Award because no upgrade was being offered, only to find that the suite category was not improved from what we had originally booked.
We were also not informed before arrival that almost all of the restaurants would be closed, leaving only one restaurant operating. This was especially frustrating because we had been exchanging emails with the concierge team before our arrival and this was never mentioned. We only discovered the information online after being told at check-in.
Throughout the resort, there are quite a few things that are out of place, broken, or simply not being properly maintained. Even some of the amenities around the bathtub were missing.
I agree with your review that the beach itself is not particularly beautiful, but the lack of care makes it even harder to enjoy. At a minimum, there should be some effort to keep the beach and water area free of the large amount of seaweed.
The pool experience is another major disappointment. There is no pool service, and guests have to get their own towels from the bar. That simply does not feel like five-star service, and certainly not what I would expect from a Park Hyatt.
We chose this hotel for a special anniversary trip and expected the level of service and attention to detail associated with the Park Hyatt brand. Unfortunately, the property currently feels understaffed, poorly maintained, and very much like it is operating at the end of the season. Location does not seem so great either so we are considering going somewhere.