Review: Park Hyatt Milan

Thanks Lucky for the detailed review.

I stayed here recently on business. Gorgeous building, best location.

That said I found the service to be bad/snooty. And the gym tiny.

Regarding breakfast: I have stayed at one charming hotel in Tbilisi, Georgia, where breakfast didn't start until 9:30 in the morning. Now that is late!
But it's Tbilisi, you just have to go with the flow.
Same goes for Italy, I guess.

Currently staying at the Park Hyatt Milan. Awesome hotel. It is all about the location.

Out of curiosity, would you make a ranking of your favourite Hyatt-hotels?

Agree with your assessment of Milan - I visited friends there which was awesome but outside of that I didn’t feel that the city was as charming as many other European cities. I liked Milanese aperitivo though.

You go to Milan to attend an opera at La Scala and that’s about it.

Milan is a city of enormous charm, IMHO. I love it. Fortunately, as Oscar Wilde said, "taste is indisputable "
I've had that same room, a couple of times. Others have reported more grand suite upgrades but I found that one to be more than acceptable. Lovely hotel.

I am starting to like rooms with interior courtyard views in European cities. What I remember from Milan was very loud motorcycles and lots of horn honking. I have enjoyed the quiet of the courtyard rooms. Especially in an older property where you are in the city center and there aren't a lot of floors. I am going to be outside a lot anyway, so having an interior room sometimes is a welcome place to relax.

I know I'm going to contradict myself here but I'll go ahead anyhow 🙂

I've stayed at three Park Hyatts in Europe (Milan, Paris and Vienna). All are very nice but are they really worth the points if you don't have a truck load of points? For me, no.

30,000 pts is a ton of points and 3 nights is about a round trip business ticket to Europe (my preferred travel destination). I'd rather use the points on airfare and find a hotel that costs much less. Even at 1.5 cents per point, spending $450 per night on a hotel isn't something I would do 99% of the time. And comparing 30,000 points to a publish rate of $600, $900, etc. I don't think is fair since few people would ever pay that for a hotel room.

I believe it was our Milan stay where they gave up the free breakfast all 3 days (I didn't have status for it) and that was very nice of them. Again, I'm happy with a pastry and a drink and don't eat much of breakfast so while it looks great, it isn't of any real value to me.

And yeah, while I really like northern Italy, Milan isn't a tourist attraction. Visiting some place close by, like Bergamo, was much more fun.

(And when I read these reviews I'm glad I'm not on my phone and a slow network with all of those photos that have to be downloaded, Ben needs to have a text version only of his blogs.)

The Egg Benedict do not look good and are clearly burned under a heater. Good thing you make clear photos those are the value of your reviews.

I spent 18 days in Italy last summer and Milan was my least favourite place (well, after Naples...)

It's all about personal choice - I would rather go to Milan, Naples or Palermo than Venice, Florence or Rome. The former cities are the real Italy and the latter are basically like going to Vegas - too many tourists, hardly any locals - except those trying to rip you off

I don't like the PH Milan because it's so dark in the rooms. If you need to spend significant time in the room during the day it is not a nice place.

If not using points, I find the Mandarin has the best rooms in Milan and is the newest 5 star property.

Looks amazing, thanks for the detailed review. Would you say this is a better way to spend Hyatt points than the Park Hyatt Sydney?

Agreed that Milan is a pretty boring city if you're into adventure -- if you're into high end shopping this is the place to be but Milan's definitely just a launch point for the rest of the country, whether its up to Lake Como or the trains to Venice, Florence, Rome, southern Italy, etc. I guess it makes business sense that there's a Park Hyatt in Milan with all the high end shopping options here attracting a certain type of crowd but this may be the least "fun" location of all Park Hyatts in the world.

Milano is a fantastic place to live in and work in. Perhaps it’s more modern than other more famous Italian destinations, but it’s charm lies elsewhere. For instance, the Navigli area by Bocconi University is where apericena was invented and refined to an art. And La Scala is definitely the World’s most renowned Opera theatre in the World. Plus you did not mention Castello Sforzesco and Pinacoteca di Brera - two great sights on par with the very best in Italy.

Last time I was in Milan, I bailed out after 1 night and caught the train up to Stresa. Milan just doesn't do casual and relaxed very well. The lobby is consistent with that.

I also hate rooms facing into courtyards. I find them dark, they lack privacy and are often noisy, but the location is great and the restaurant definitely a nice space. Personally I would forgo an upgrade

It is a nice hotel with good staff, decent food and unbeatable location. It is NOT however the nicest Park Hyatt in Europe (in my humble opinion). The best Hyatt stay I have ever had was at the Park Hyatt Zurich. That hotel is in its own league.
Milan itself would be a star in any other country but in Italy it is just OK, worth a couple of days but...

@Maarten,

I've had many Eggs Benedict in many hotels and restaurants. It's always what I order when having breakfast at a hotel. The way PH Milan serves it is indeed different. On the first morning of our 4-night stay stay there in 2016, I ordered it. It came out and I was perplexed at the look of it (much in the same way as your comment above). But then I had my first bite: it was phenomenal - best I've ever had, anywhere. I had it on all 4 mornings of our stay (along with a wonderful sampling of other dishes). I miss it to this very day.

Love the hotel, love the breakfast. Love the town, love the gelato 🙂

@Rich and @James I completely agree. I see so many people planning trips to Italy and plan on visiting Milan specifically to stay at this hotel because it's a "great redemption". There so so many other better places to see in Italy and why pay so much in points or cash in Italy when you should be out all day exploring.

We stopped in Milan as part of our last round-the-world trip. Milan and the PH Milan were wonderful, understanding the Milan is not a tourist centre but rather an economic powerhouse of Italy with plenty of cultural/historic places of interest. The hotel is perfectly situated for those of us wishing to see the sights - my favourite is the Galleria.

The hotel gave us a lovely top-floor suite with a large outdoor corner terrace where I enjoyed having morning coffee with views of the to of the Duomo and many other interesting buildings in the area. Service was excellent and proper (not over-the-top effusiveness of some tourist areas) and the Concierge team were particularly top-notch. We had arranged for a car & driver to take us to the train station on leaving.....the concierge was very considerate and provided an additional chap to go with us to assist with our luggage and escorted us right onto the train to the correct seats!

We are looking forward to visiting Milan once again and the PH Milan is our first choice for our stay.

The skinny welcome poochies seem appropriate for this dog-friendly property in Milan.

I agree completely with the Park Hyatt Milan review. The lobby is too small; one day it was very crowdy: not so nice to wait in such a small area. One evening I had dinner in the restaurant: excellent. Was staying there in September 2016.

@lucky Milan seems grey and boring but is not. There are a lot of less known but beautiful churches, palaces and other monuments. You can find probably all the best of Italy for shopping, eating and party. Milan is the economic capital of italy: there are a lot of exhibitions, events, concerts... you'll never get bored in Milan. probably the Park Hyatt hotel is in the most boring part of the city for after supper time.

Milan seems grey and uninteresting , but it's not. There are a lot of beautiful but less known churches, palaces, monuments and museum. Milan is the economic capital of Italy so it offers the best of Italy for shopping, eating and party. There are a lot of exhibitions, events, concerts. If you are a lover of modern architecture, there are a lot of new and interesting buildings. The Park Hyatt hotel is in the most boring area of Milan for evening and night activities.

Interesting eggs Benedict, the spa tub looks divine though!

We stayed there last August also using Globalist upgrade (with points redemption for the base room) and was given the exact same room haha. I think that's their default Globalist-upgrade room.

I do want to say that the toiletries in huge bottles are some of my favorites ever, probably third favorite (after the Christian La Croix products at the Prince de Galle in Paris and the Le Labo products at PH NY).

The jacuzzi is huge and has a nice high temperature. The downside is that it closes promptly at 10 p.m. (by 10 p.m., an attendant comes and personally ensures that you are out).

While I do not envision going back to Milan anytime soon, if I do, I would stay there again in a heartbeat.

I stayed in park hyatt milan a lot. Before and after the renovation. I have to say that the rooms were better before the renovation in terms of design and quality.
Any one wants to book in Park Hyatt Milan should know that the standard queen and even the standard king room is very small in size. You have to go to the premium categories of room to enjoy the stay at least.
Unfortunately, this property is part of the Hyatt group which they have one of the worst customer service in hotels industry. So if you run into any issue then good luck with resolving it.
Finally, before covid the price of Park Hyatt Milan compared to other top 5 stars properties in Milan was logical. Now, it doesn’t worth the price compared to other competitors.