Review: Qantas First Lounge Singapore Changi
Qantas just recently opened their First Lounge at Changi Airport, which adds some much needed lounge capacity for oneworld (and particularly Qantas) at Changi, given how overcrowded lounges here get. This is Qantas' fourth "true" First Lounge in the world, after their lounges in Sydney, Melbourne, and Los Angeles. Let's get right into the review…
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Share your questions, experiences, and thoughts below.
Isn’t it right to the lounge from immigration not left? The lounge is in the D gates (right) not left to the C gates (where the old lounge is)
Private room DESTOYS QF 1st lounge. Wait until it gets crowded. Private Room is a true 1st class lounge. Only SQ F class can enter. It’s quiet and, service is superb and the food and drink menu is far more extensive. I didn’t think they compared.
Agree with your assessment on the comparison with SQ TPR. That place though more exclusive has a menu that hasn't changed for ages and the food is boring and unimaginative. Decor is also too old school at the TPR. SQ needs to up their game with the renovation or be contended to being beaten at their turf.
While Qantas might not always be industry-leading (slow to incorporate all direct aisle access in business, significant delays to upgrading their fleet a few years back) but when they do commit to investing in product, they execute their programs very well. Most frequent flyers were wowed by the SYD & MEL lounges when they were revealed over a decade ago and to this day they have aged extremely well. Given that most pax will spend no more than 90 minutes in the lounge, they have invested heavily here.
I was there at the end of November. Service was friendly but extremely absent-minded. About half of the ~10 things I ordered never arrived, and I was offered other people’s food/drinks several times. Maybe they’ve turned things around since then?
I am but a mere speedbump on the points highway to success, but who has time for this kind of sit-down meal prior to flying? Hobbyists, for sure. Rich retirees? As Lucky writes, this lounge is a PITA to get to when flying Cathay, and the service takes some time - what's a reasonable time to block out for this very nice meal - three hours? Maybe two hours if departing from a closer terminal? This seems daunting.
Ben, I was there a few days before you and really enjoyed it. The downsides are (a) it's a long corridor like space with no real views (not that QF could do anything about that); and (b) the seating (though not dining) areas were incredibly crowded, it being around 6pm on a Saturday evening.
So many flights from Singapore are late in the evening and you often get to the airport there a few hours before, so I don't agree with Wanderdata - if you're not a local (no idea if he/she is) this is a good way to pass the time before a flight. The QF business lounge at Changi was good before it got too busy, so this is a positive step.
As a frequent First Class traveller (paid ticket only), I tested this lounge 2 days ago. It was indeed very nice. Food selection and ambiance were really above the other lounges in Changi airport
I was there on 30 nov and really liked the lounge. People staffing it are great. Special mention to Daniel. I had similar dishes to you. Clowns at AA take note
Sounds heavenly compared to BA Concorde Lounge at LHR T5. I was there 2 days ago and it was almost chaotic, crowded and with a tense/angry vibe from both customers and staff. Weird. Would take any of the Changi lounges over that.
Such a nice lounge, and such a shame it will be infested by crowds of OneWorld Emeralds on non- first class tickets who will ruin the ambience, like they do at the once-were-wonderful first lounges in Melbourne and Sydney.
Air France First class passengers could use the old Qantas lounge.
Will we be allowed to use this new lounge?
You've done away with First CLASS lounge which is great. Don't forget about EK elites' eligibility to use the lounge.
I'm sure i'm biased but QF lounges are generally up there with the best.
In terms of lowly Platinum / Emeralds, without providing F lounge access where available, this would remove any incentive for airline loyalty. I reckon QF will be counting on Oneworld Emeralds too as this is a great money earner for the lounge.
@Wanderdata the only OW airline not in T1 at SIN is CX. Also it's designed for an hour stopover from Australia to London and vice versa, plenty of time for one main before boarding. If flying in economy I would love to eat proper food before boarding
We were fortunate to be there early March just before they closed.
So much better that business class lounge.
Particularly liked the 'skylights in the showers.
Back there right now. Staff are exceptional, just like in Sydney and Melbourne.
Menu is great, exceptional quality.
There are worse places to spend six hours!
Was back this evening. Ambiance, service quality and dining good as ever.
Design reminds me of CX lounges.
This QF lounge is a place I would bring a date, and that's a huge compliment.
Tried to access this lounge when they opened on a Thursday afternoon. I was denied access—told only OW emerald traveling with Qantas were allowed in due to crowding. If these lounges are going to change rules willy-nilly, what’s the point of maintaining status?
