Cathay Pacific's Ne...
 

Cathay Pacific's New Refreshed First Class 777-300ER

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[#2045]

Last July Cathay Pacific announced that they would be refreshing the first class cabins on their 777-300ER aircraft. Long term, the 777-300ER will be the only aircraft in the fleet featuring first class, given that they're in the process of retiring their 747s at the moment, which are the only other planes with a first…

Continue reading: Cathay Pacific’s New Refreshed First Class 777-300ER

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37 Replies
Diamond
(@raksiam)
Joined: 5 years ago

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They've had the Aesop amenity kits for a while. That's what I got on my trip over there last year. I love the citrus face moisturizer so much that I almost bought some!

I like that they eliminated some of the faux wood trim.


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(@dfwjoel)
Joined: 12 years ago

Posts: 3

We were able to just sample both of the back to back (ORD-HGK and HGK-SIN). We noticed the differences that you did so clearly loved them both. Such small changes (e.g., different vases) makes wonder why go through it?


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(@Neil S)
Joined: 13 years ago

Posts: 572

I've flown JFK - HKG twice in First, old product both times. It might be marginally better, but I have to say those were some of the best flights I've ever been on.

On one, there were only two of us in the cabin. So, so peaceful.

Though yes, when all 6 of you are wearing the Tang pajamas, it does look a bit like an Army.


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 Alex
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(@alex)
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As I reported, there's some new service standards as well such on on the ground service of an amuse bouche for my HKG-JFK flight.

Rather tasty, actually.
https://viewfromthewing.boardingarea.com/2014/03/30/cathay-pacific-first-class-hong-kong-new-york-jfk-vietnam-cambodia-macau-hong-kong-trip-report/


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 Carl
(@Carl)
Joined: 16 years ago

Posts: 338

My wife loves the Aesop brand, but seems nearly impossible to find. Does anyone know the best place to purchase in-store?


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Admin
(@lucky)
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@ Gary -- Sadly no amuse bouche on my flight!


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(@points-miles-and-martinis)
Joined: 5 years ago

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Ben - Do you ever tire of the same. old. Champagne? 😀


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Admin
(@lucky)
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@ The Weekly Flyer -- Of Krug? Never!


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(@travellingDDS)
Joined: 12 years ago

Posts: 12

Well it's definitely much better!


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 Alex
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(@alex)
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@lucky - it's only long haul, effective since Feb 1


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Admin
(@lucky)
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@ Gary -- Makes sense. Figured they'd treat JFK-YVR as a longhaul since it is in just about every other way, but guess that's one exception (along with caviar).


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 Joey
Diamond
(@joey-4)
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This is so awesome!!!! I lucked out and got B-KPR last summer on hkg-jfk. I look forward reading your trip report on this leg!


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 R B
(@R B)
Joined: 14 years ago

Posts: 116

Great review!
Any idea why they cancelled this flight on 3/27?
And what type of compensation do you get in such case?


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Diamond
(@travelinwilly)
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Posts: 2661

Quick question, can you still book 2A in advance via the HK call centre?


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Admin
(@lucky)
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@ R B -- No clue why they cancelled it, though this flight is consistently late. That's because they schedule a tight turn in New York, and almost always the inbound is late and/or there are departure/arrival delays in New York. Compensation depends entirely on cause, whether it's related to weather or something in Cathay Pacific's control.


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Admin
(@lucky)
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@ TravelinWilly -- You sure can!


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(@carloslouisville)
Joined: 5 years ago

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I will be flying with my wife MXP to HKG on June 19, can't wait to experience the luxury


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(@Brian)
Joined: 12 years ago

Posts: 6

Does Cathay still release >1 seat US-HKG? All the dates I'm looking at only have 1 🙁


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 Paul
(@Paul)
Joined: 13 years ago

Posts: 27

Just flew the new F a few days ago SFO-HKG. Nice flight. Nice service. Nice seat. Nice meal. Don't drink on flights so didn't bother with the Krug.

F space is harder to find now that they're pulling 747s out of service. Had to transfer MRs to AsiaMiles to find space for 2 on my preferred routes on my last redemption for next February.


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(@Mike S.)
Joined: 16 years ago

Posts: 102

How many birds have this newer F ? On what routes ?


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(@Hong Kong Airline News)
Joined: 13 years ago

Posts: 175

Most US routes, but you won't be seeing this new F on the 747s. Beware that not all 777s are reconfigured.

This seat was really nice, but to be honest it's really comparable to the one before the reupholster. They're two different styles: the old one was classic and woody, this one is a little more "modern wood chic". As for the bathrooms though, I see a clear winner there.


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(@Howard)
Joined: 12 years ago

Posts: 1

I think their male overnight kit looks terrible! I'd rather take the kits from their C class. The new PYE PJ is also not my cup of tea. I always thought the Shanghai Tang PJ's have nicer look and much more stylish.
The seats, foods, and services are, however, remain very much the same (excellent) throughout the years, with or without the facelift.


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(@nathaniel)
Joined: 14 years ago

Posts: 19

kind of off topic but does anyone know if they have kid sized pajamas? Travelling in first this summer with my 5 year old.


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Admin
(@lucky)
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@ Brian -- Sometimes. Not as consistently as in the past, but they still do on many routes/dates.


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Admin
(@lucky)
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@ Mike S. -- It's not tied to any particular routes given that it's an identical configuration to the old product. So there's no way to know in advance if your aircraft is scheduled to have it or not. I believe a bit more than a handful of their 777s have the new product now.


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Admin
(@lucky)
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@ nathaniel -- "Small" is as small as they get.


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(@Nat C)
Joined: 13 years ago

Posts: 3

A minor point, but I think they also did away with the hanging shoe bag/cubby in the closet. To me it seemed like a step backwards.


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(@Alex (@NoviceFlyer))
Joined: 14 years ago

Posts: 39

It's nice when airlines just fine tune their product (if it isn't broke dont fix it), instead of a complete overhaul. I'll have to try this product out


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 Ed
(@Ed)
Joined: 12 years ago

Posts: 1

@carl aesop is an Aussie brand,specifically from Melbourne although with stores all over and I've seen their stores and concessions in London. I've never seen them in the states.

Nice excuse to burn some miles on a long haul shopping expedition.


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Diamond
(@phillip)
Joined: 5 years ago

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Is it me or does it look a bit more plastic now? I loved the feel of the old FC.


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(@wxguy)
Joined: 17 years ago

Posts: 105

I flew the old F on a CX 747 HKG-MNL last evening. I was the only one in F. The lead FA said I should spend 15 minutes in each seat 🙂 It was an abbreviated service of course due to the 1:45 stage length, but I figured it was one last chance to experience the CX 747. And well worth it!

Before boarding began I queued up in the F/J line rather late (spent as much time in THE WING as I could (h/t Lucky!)). The agent who was roaming the line checking passports was horrified that I would be there, yanked me out of line, and right to the front of the queue. For a minute I thought my UA GS status was transferred 🙂


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Diamond
(@ivany)
Joined: 5 years ago

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Looks nice although this is just a re-skinning so the seats weren't replaced, IIRC.

P.S. How many of us would rather see CX go to 8 seats in F (1-2-1 config) so there'd be more award availability?


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 Nick
(@nick)
Joined: 12 years ago

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Aesop has stores in the US-- in SF, NY and LA at least, and I'm sure in some other places where you'd find international brands.

@Lucky-- did you get the PYE pajamas in navy or gray? I'm lucky to have gotten both!


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Admin
(@lucky)
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@ Nick -- I got the gray ones. Guess I'll hope for the navy ones on my next trip!


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(@Hong Kong Airline News)
Joined: 13 years ago

Posts: 175

@ Ivan Y - But then CX's First Class wouldn't be unique anymore, if I had to do something I'd cut a few seats from economy to add one more row making 9 F seats.


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(@Jim Hall)
Joined: 12 years ago

Posts: 1

Flying CX F SFO to HKG mid-August then HKG to ORD late August. I'm hoping for "refreshed" F so as to compare with the "old" F. I would love to see them take out a J row and add it to first to make 9 instead of 6 suites. We were able to get 2 F awards for each August flight.


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(@alvin-ythk)
Joined: 5 years ago

Posts: 543

Have you ever thought of trying of going the other way and flying from Vancouver to New York on Cathay Pacific?


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