How To Use The Capital One Travel Portal

Hey Lucky - sorry if I missed it, but Im curious if you're going to address this recent partnership with Capital One? Would love to hear more about how it became to be, why you decided to work with them (im assuming you're approached all the time) and what we can expect going forward?

@ Nathan -- Good question! It was just a one week partnership to celebrate the launch of the Venture X Business through online channels. As you can see, the branding is now gone (as it has been a week). For what it's worth, I still had full editorial independence, so nothing actually changed during that time, and there was no content quota, or anything. This was just a more exclusive form of display advertising for that week period. Thanks for reading, and hope that answers your question.

I have received Hertz points and elite treatment when booking through this portal.

Do not have Luck with CO & Hertz ever! today tried to find a car via CO Travel site nothing at Hertz, I called C O they suggested I call Hertz direct maybe they are out of cars. sure enough they had plenty of cars, but Not for Capital One.

Last fall I booked a $1900 ticket through Capital One, then found a $1600 fare for the same flight on Air Canada’s website. I called and was almost immediately refunded $300 in cash. Since then the price match has been downgraded to a credit on the travel portal. Also, I’ve noticed that Capital One portal prices have crept up. I used to expect most of their fares and hotel deals to be among the lowest prices available, but now they are sometimes higher than other easily-found sites, occasionally even higher than their partner, Hopper. I still use Cap1 Travel, but I check the competition much more carefully.

Tim,

Did you have to do anything special? We booked a National car through the portal, but there is nowhere to enter our "status"? With our Venture X card, we are Visa Infinite correct? That gives us Executive status....but our rental shows our car as "standard" and we must go
to the counter...which defeats the whole purpose of "rental status". Very confusing. We called the CO travel number and they said the reservation cannot be changed. So...we HAVE a perk...but we can't USE the perk? Did you do anything different? We will try Hertz, in Dec.

This morning I made a hotel booking in Italy through Capital One Travel, then found a slightly cheaper rate for the same hotel/room type through booking.com. Then, looking at the hotel website for a direct booking, and even cheaper rate. In using the price match feature, C1 did match for the slightly lower booking.com rate, but would not give me the even better rate offered by the hotel for direct booking. Reason: Capital One books in US dollars, as does booking.com (with USD setting). The direct hotel booking is only in euros, which is logical for a stand-alone hotel in Italy. Capital One's price match has to be dollars vs. dollars, and no other currency.

One important thing to add. The Multi City flight search function does not work despite the option exists. Try adding 4 flights and it will say "flights not found".

I can not access
Capital one travel any more. When I click book a trip, it was load for ever and never open the travel portal. I have tried this for several days and no luck to open the portal. Very frustrating.

canI book travel for my wife even though only I have the ccard