British Airways Res...
 

British Airways Responds To My Account Hack

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(@lucky)
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For the better part of a year, there has been some weird activity on my British Airways Executive Club account. This all started last March, when British Airways seemed to have some big data breaches, which caused thousands of accounts to be locked. But it started getting weird for my account in August, when I…

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8 Replies
8 Replies
(@brit44)
Joined: 5 years ago

Member
Posts: 0

You need to contact BA reps that are on flyer talk. They are excellent.


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(@Adrian)
Joined: 11 years ago

Posts: 14

There have been several cases of password managers being hacked and exposing user data.

This one was from June 2015, and I think there was a more recent one too.

http://www.forbes.com/sites/katevinton/2015/06/15/password-manager-lastpass-hacked-exposing-encrypted-master-passwords/#2715e4857a0b11fd5cbe5a66


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(@ericbogs)
Joined: 5 years ago

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Posts: 0

You should do a Google search for the email address and password that you use with BA.com, and see if anything turns up.


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 Ziv
(@ziv)
Joined: 5 years ago

Member
Posts: 0

My account was hacked and almost 90K avios was used to book a hotel in Russia.
I still didn't get any feedback from BA after they said that it's being investigated...
I will call in next week to check


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(@sexy_kitten7)
Joined: 5 years ago

Member
Posts: 64

Crazy. Perhaps BA should disable email logins like UA. I thought it was stupid at the time but I've memorized my MP number and it's just as fast. Of course, they still use 4 digit PINs bc UA.


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 Zee
(@Zee)
Joined: 11 years ago

Posts: 2

Actually if you followed news in China recent days you won't be surprised... Some big OTA names like Ctrip and Qunar are known to hack others' account, use their mileage for award tickets/hotels, and sell them out for profit...


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 Tom
(@Tom)
Joined: 12 years ago

Posts: 576

Seems like this still has to be someone that would be able to search BA, AA and Oneworld systems to figure out what flights you were on. A hacker would not be able to see this information by just logging into your account. You should go back and look at your posts for the weeks leading up to August 21st to see if you could have pissed off any Oneworld employees, perhaps by calling out a FA or other customer service person by name or even just writing something negative about a OW airline.

I'm crossing my fingers that you badmouthed Akbar Al Baker and he is personally behind this 😉


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 Mark
(@Mark)
Joined: 10 years ago

Posts: 1

I know this is an old post but it needs some response to some silly ideas.

Firstly do NOT Google search your email address and password (Eric)! If you want to know if your email/password (or other details) have been exposed, try the haveibeenpwned site.

Tom, there are thousands of Travel Agents around the world who have access to passenger/flight details through various Ticketing Agencies - e.g. Amadeus. Why would a hacker try and compromise organisations such as Amadeus, Sabre, BA, AA, Virgin, Qatar, etc, etc when they only need to compromise the few PC's in their local T.A.?


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