American Express is expanding its Centurion Lounge network, with a new lounge at London Heathrow and major expansions planned for Houston and Philadelphia.
Impressive plans. If only the lounge experience actually matched the images.
The Amex lounge in Houston was the first airport lounge of any kind I ever visited. At the time I was blown away! I proceeded to visit it many times for a few years. It was so nice to get a "free" hot meal as I was primarily an economy traveler.
However, I soon discovered that it was actually really modest compared to the best lounges. The primary issue was that it was just so tiny, and as time went on it got more and more crowded as more people got the Platinum card. The crowding got so bad I eventually was forced to just ignore it whenever passing through.
Good to see it expanding so much. It desperately needs it.
in PHL they are taking over the BA lounge which is currently under the existing AMEX lounge. The BA lounge is already closed. Is BA going to open a new lounge? Currently there is just a sign saying BA customers can use the AA flagship lounge which is going to be bonkers crowded now. That lounge is tiny.