What American's Eli...
 

What American's Elite Rewards (don't) tell us about the future of the "new" American

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(@lucky)
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[#1472]

Yesterday American published their 2013 Elite Rewards, which no doubt modified my travel plans for the rest of the year, as I've decided I have to go for 150,000 elite qualifying miles with American this year to earn 100,000 bonus redeemable miles (or some other combination of rewards). But with the upcoming merger with US…

Continue reading: What American’s Elite Rewards (don’t) tell us about the future of the “new” American

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(@jammanxc)
Joined: 5 years ago

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i'm pretty excited about flying 150,000 EQM's this year on American and earning 15 Systemwide upgrades


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Diamond
(@adamh)
Joined: 5 years ago

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I really think the options are really just to give customers a wide range of incentives. Sure, the miles might be worth more dollarwise than an SWU or some stickers but don't forget there are plenty of flyers out there who travel week in and week out for work with little choice about airlines or class of service and are too busy to plan their life around mileage redemptions and for them and SWU looks mighty nice as it means they will have a slightly more comfortable flight on their next trip.


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(@downhillcrasher)
Joined: 14 years ago

Posts: 3

Yeah, I think you're over thinking this. The new airline will be directed by Dougie Parker, who had absolutely nothing to do with this promo.


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 Carl
(@Carl)
Joined: 16 years ago

Posts: 338

I am a UA traveler for a lot of convenient reasons, but this almost makes me want to do an AA challenge just to earn the15 systemwides.

Incredible that AA is offering 15 of these unrestricted babies while at the same time UA is increasing change fees AFTER a turbulent merger and AFTER they reduced elite benefits with nothing like this to ease the pain.

Enjoy it while it lasts Lucky. Very impressed by AA in all of this, even if it is kinda their way of welcoming Parker to the team 🙂


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(@oliver2002)
Joined: 15 years ago

Posts: 18

This is a classic bait and switch by an airline still flying under ch11. So everyone piles on and flies 150k to get 600k in miles and 15swu, stickers etc. Then comes the merger with all its chaos. People will not book away/avoid the new AA/US because tHey are sitting on a pile of miles and SWUs :p of course once the merger is over doug is free to define the FFP as he thinks fit!
Nice strategy.


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 ffi
(@ffi)
Joined: 16 years ago

Posts: 200

over thinking a situation. I just think AA is making sure that no one leaves under fear of changes to the AA program, so it is giving away more goodies.


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(@davidomaat)
Joined: 5 years ago

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my only comments is WOW!!!!150000 miles in flying!!!!

!!!


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 rrgg
(@rrgg)
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I don't understand the argument that SWU will change because they're "too good to be true." A new airline program will want the old customers to stick around. They will want to sweeten the pot.


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(@lucky)
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@ Nun -- While it would be nice for airlines to sweeten the pot with mergers, the reality is that historically mergers result in the worst of both programs. What fliers gain is a much stronger route network, and what they lose is the best aspect of each airline's expect.

Does it really make sense for American to offer eight systemwide upgrades without any fare restrictions, while United only offers six with fare restrictions, and Delta only offers ones that can be used on near full fare tickets?


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 Gene
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(@gene-2)
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I see no reason to fly 150k on AA in one year. I have no desire for more systemwides so I can fly internationally in wedgie seats, and I sure as hell don't need more miles. I imagine you are in a similar position.


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(@Wyatt)
Joined: 13 years ago

Posts: 36

I can tell you with 99.9% certainty nothing you are seeing is indicative of the merged program. Only last week were employee programs set up to start evaluating the differences between the two companies. They are just starting to create documents that compare and contrast program policy and procedures. Also, unlike most people who read this and other airline blogs, most AA and US managers and analyst do not know the intricacies of each others program. They are hardly forming the future program at this stage in the game.


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 DW
(@DW)
Joined: 14 years ago

Posts: 213

Since the merger isn't expected to close until late 2013, I would not be surprised if the two FF programs were not merged (and thus benefits aligned) until January/February 2015, so there's still plenty of time for AA flyers to use those 500-mi coupons and SWUs during 2013 and 2014.


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(@andrew)
Joined: 10 years ago

Posts: 0

I am hopeful that the 500-mile upgrade thing goes away and AA matches its competitors' elite upgrade policies...though as a US Silver, I think I get upgraded a lot more now than I will on the combined AA.


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 Dax
(@Dax)
Joined: 15 years ago

Posts: 331

Does this new promotion tell us much about the combined program down the road? Probably not. Does this new promotion tell us much about the next set of changes to AA's program prior to consolidation? Absolutely!

Anyone who doesn't believe a major devaluation is not around the corner, regardless of whatever may or may not happen with US Airways, is probably just deluding themselves. History is clear. Points programs are destined to be devalued over time and never is this more likely than after an especially generous promotion.

I remember when promotions offering a "whopping" 10,000 seemed amazing. Then those offers eventually became 25,000 points followed by 50,000 and 100,000 and so on. Each time they raise the bonus it sounds great. Until you see the next devaluation wave come through.

Does anyone doubt that top credit card sign-up bonuses will eventually reach a million points or more? I'm sure it will sound amazing until you realize that it takes 500,000 miles just to get a "free" flight anymore.

The writing is on the wall. Yes there will likely be a very nice grace period when things work the way we assumed they would. But in short order that period will end and we'll be right back where we started. Or maybe a little worse for the wear. Promotions like this will be remembered mainly for what they briefly gave us, rather than what they eventually took away for good.


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 Ryan
(@Ryan)
Joined: 15 years ago

Posts: 147

My biggest concern with the merger is how existing Million Milers get treated in a four tier elite program. My worry is that Lifetime Golds get the equivalent of the lowest tier (perhaps not even Oneworld Ruby) and Lifetime Platinums would be dropped from Saphire to Ruby. Needless to say, the difference in benefits would be a huge devaluation.


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 Ryan
(@Ryan)
Joined: 15 years ago

Posts: 147

Actually, thinking about it more, it is also a problem for elites in general. Fitting a 4 tier elite system at AA into a 3 tier elite system with OW, means, I would think, that the 25K level gets no OW status and the 50K level drops to OW Ruby.


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(@afterbang)
Joined: 14 years ago

Posts: 9

I think when high profile bloggers consistently say "this benefit is too good, I predict it will go away soon" it gives the companies empowerment to do it. They will think "the frequent flyers think we'll take it away anyway, great idea, let's do it!"

Don't be so doom and gloom. Or at least make a compelling argument why it would be a bad idea on their part to do so.


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(@jorge)
Joined: 15 years ago

Posts: 250

I believe that once AA/US consolidate, they will be free to set similar policies as UA/DL. Maybe a little bit better but not by much. After all they follow each other and there will be less competitors. Who would have thought back in 1999 that bag fees, seat fees, priority fees, food purchase would be the norm in the year 2009+?

Finally, how can you all fly 150k miles, ?? wow!


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(@lucky)
Joined: 13 years ago

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@ Ryan -- I'd put my money on the 25K tier being Ruby, the 50K and 75K tiers being Sapphire, and the 100K or 125K tiers being Emerald.


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(@lucky)
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@ Gene -- Agree I don't need more systemwide upgrades, but I sure as hell want more 100,000 more miles!


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