The DOT fines Ameri...
 

The DOT fines American over fees related to bump vouchers

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(@lucky)
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Joined: 13 years ago
[#571]

Finally the DOT is fining an airline for something they really did wrong. I remember getting bumped off an American Airlines flight a couple of years back, and scored a $300 voucher. As it turns out, the only way to redeem it was by ticketing at the airport, which comes with a $30 fee. While…

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5 Replies
(@Mikhail)
Joined: 17 years ago

Posts: 39

Serves them right. Interestingly enough, CO's vouchers are electronic, I think this should be coming to UA soon, I presume.


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(@Matthew)
Joined: 17 years ago

Posts: 155

I was hit that $30 fee as well just a month before they gutted it. Bravo.


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(@no82escort)
Joined: 16 years ago

Posts: 2

I did the Ticket by Mail. Had $600 in AA vouchers. Instead of sending certified mail, I paid for $500 in insurance (max limit for USPS) figuring that I would take $500 in cash if it got lost. Cheapest option for me. Much cheaper than paying $30pp ticketing at the airport. Itineraries got ticketed, no problem.

Now that I'm Exec Plat, I don't have to pay to ticket at the airport or by phone.


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(@carberrie)
Joined: 5 years ago

Member
Posts: 0

I am AA EXP, and hearing that AA did that just makes me find them disgusting! This fine is very well deserved... They expect to take away $30 from every bump compensation and get away with it? Oh HELLZ NO!


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Diamond
(@adamh)
Joined: 5 years ago

Member
Posts: 352

@no82escourt Presumably though there was still some cost to you for doing a ticket-by-mail. At least 44 cents plus the insurance cost.


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