You Can Now Transfe...
 

You Can Now Transfer Your Virgin America Points To Alaska Miles

42 Posts
6 Users
0 Reactions
486 Views
Posts: 2233
Diamond
Topic starter
(@tiffany)
Member
Joined: 12 years ago
[#5417]
wpf-cross-image

Last month Alaska and Virgin announced the next phase of their merger, with mileage conversion and status matching starting as of January 9th. Virgin America Elevate points will convert into Alaska Mileage Plan miles at a 1:1.3 ratio. Per Alaska’s website: "On January 9, 2017, we will invite you to enroll in Alaska’s award-winning Mileage…

Continue reading: You Can Now Transfer Your Virgin America Points To Alaska Miles

Share your questions, experiences, and thoughts below.


41 Replies
41 Replies
 VM
(@VM)
Joined: 10 years ago

Posts: 1

VX award is already bookable by AS miles. 7.5k for intra Cali, 12.5k for domestic, Hawaii for 20k. F is 2x Y.
It might be good value for transcon flights on Virgin F since availability is very good


Reply
(@Jules)
Joined: 10 years ago

Posts: 76

Thanks for the step-by-step. Worked like a charm!


Reply
 Neel
(@neel)
Joined: 5 years ago

Member
Posts: 0

I'm an Elevate Silver (and previously had no status with Alaska) and can confirm that the Alaska Airlines website now shows that I have MVP status.


Reply
(@Stephen)
Joined: 10 years ago

Posts: 1

Hey Tiffany, does @CopaDelMundo7 have a blog? Seems like's been pretty active lately on giving some info. Thanks.


Reply
Diamond
(@tiffany)
Joined: 12 years ago

Member
Posts: 2233

@ Neel -- Awesome! Thank you!


Reply
(@Ricky)
Joined: 10 years ago

Posts: 7

Took 2 tries. First time the site would not accept the verification code that was emailed to me, but I just hit the "I did not receive a code" link and they resent it again, and it was accepted the 2nd time. Total time from start to finish was about 15 minutes, 32.5k new points in my Alaska account (from 20k starpoints transferred to Virgin last week).


Reply
 Nico
(@Nico)
Joined: 11 years ago

Posts: 25

I'm an Elevate Gold (which was status matched from SW CP in mid-2016) and when VX and AS matched my accounts in December (I got the email that they had successfully linked my accounts), my Alaska status bumped up to MVP Gold, so I've had that since December.

I think I'm going to leave my VX points as-is for the moment as I don't have a redemption on the horizon. If the transfer is more or less instant, no sense in moving points and limiting my flexibility if they can't be moved back.


Reply
 Sice
Diamond
(@sice)
Joined: 5 years ago

Member
Posts: 0

Transfer isn't instant, they must have a person eye-balling these since mine still hasn't gone through.


Reply
(@awais)
Joined: 5 years ago

Member
Posts: 0

The link provided to "convert" no longer links to anything. It only brings up the nested photo. URL Link?


Reply
 ECR
Gold
(@ecr)
Joined: 5 years ago

Member
Posts: 146

So You should be able to do an indirect transfer of Amex/Citi currencies into Alaska Via virgin, no?

Anyone tried this? Would be nice if Alaska makes a one step tranfer but I guess that hasnt been agreed upon thusfar.


Reply
Diamond
(@tiffany)
Joined: 12 years ago

Member
Posts: 2233

@ Alison B. -- Hmm, it's still correct in the post, but the page itself is weird. You have to click carefully in the text field in order to be able to enter your info. Just in case, the plain text link is: https://buy.points.com/marketing/alaska-blw/landing-page/


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 7

Does anyone have a link or know how to link the accounts? I created both my elevate and mileage plans in January to take advantage of the SPG transfer, but never received linking instructions (presumably due to missing the cutover date).


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 3

When I enter my alaska mileage plan number and first/last name, I got error message "There is a problem connecting your account. Please contact our Customer Care team.". Any one else has same issue? thanks


Reply
 Joe
(@Joe)
Joined: 13 years ago

Posts: 109

Are Virgin America miles worth anything anymore, or have they been totally phased out?


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 7

Same thing happened to me. The accounts are not linked. I called in and they couldn't link them since I never received the email about linking them. They emailed some other department and told me it would be 1-3 business days. Does anyone have the link or instructions that were included in the linking email?


Reply
(@Kelly)
Joined: 13 years ago

Posts: 111

I never received an email, but this seemed to work for me. The transaction is being processed, but the website seemed to work just fine.


Reply
 Sice
Diamond
(@sice)
Joined: 5 years ago

Member
Posts: 0

Still waiting for my transfer...the website told me, yesterday, that it was in progress...they must be swamped.


Reply
 MAG
(@MAG)
Joined: 10 years ago

Posts: 2

So if I'm understanding correctly, I could transfer my chase sapphire rewards points to virgin Atlantic and then turn around and transfer them again to Alaska thereby giving me more options for awards flights. Is this correct? Has anyone tried this?


Reply
(@Ethan)
Joined: 10 years ago

Posts: 5

@Mike I have the same problem. The rep is telling me that its because my Virgin account is less than a year and a half old? Can anyone confirm if they've been able to process this with a newly created account?


Reply
Diamond
(@tiffany)
Joined: 12 years ago

Member
Posts: 2233

@ MAG -- Ultimate Rewards is a transfer partner of Virgin Atlantic not Virgin America so that won't work, unfortunately.


Reply
 MAG
(@MAG)
Joined: 10 years ago

Posts: 2

@Tiffany Thanks minor albeit important difference I almost missed. Thanks!! Thought it sounded too good to be true. 🙂


Reply
 CJ
(@CJ)
Joined: 10 years ago

Posts: 1

Did it, but though my Virgin points are gone from that account, Alaska doesn't recognize I have an account with them. Everything's vanished.


Reply
 Sice
Diamond
(@sice)
Joined: 5 years ago

Member
Posts: 0

Still waiting, things must be a complete mess at AS. Guess it's a good thing I have a transaction number, though there's no mention what to do with it 🙂


Reply
(@tylago)
Joined: 10 years ago

Posts: 2

Robert, i think you must be transferring a huge amt of miles, which required manual approval?


Reply
 Tedd
(@Tedd)
Joined: 10 years ago

Posts: 1

AS created a new Mileage Plan account linked to my Elevate (Silver) account. I already had an Mileage Plan number, so I called AS Customer Service, and they merged the two Mileage Plans into one. I now have MVP status as well. I did have to wait several minutes to connect with Customer Service, but once there, the operator was friendly, helpful and efficient.


Reply
(@Peri Drucker)
Joined: 10 years ago

Posts: 1

thanks for the instructions. But i would really appreciate an analysis of if it makes sense to do this or not.


Reply
(@Uncle Nosh Nosh)
Joined: 10 years ago

Posts: 1

Hi Tiffany -

What are the advantages and disadvantages of Linking your accounts -- i have miles on both, But definitely travel more on Virgin. After linked are those points usable on Virgin?


Reply
(@james)
Joined: 10 years ago

Posts: 1

The points.com website to transfer points does not work right now. It must be under heavy load.


Reply
 John
(@John)
Joined: 10 years ago

Posts: 1

@Ethan @Mike, Have you got your issue resolved? I had the same issue and both my alaska and virgin america are pretty new.


Reply
Diamond
(@tiffany)
Joined: 12 years ago

Member
Posts: 2233

@ Peri Drucker @ Uncle Nosh Nosh -- There's no reason not to link your accounts, whether or not you should transfer points from Virgin to Alaska depends on your redemption goals. Alaska awards typically represent the better value, but there are of course special situations.


Reply
(@skizzy)
Joined: 16 years ago

Posts: 15

Not working...


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 7

@ John. Nope nothing. Alaksa told me on Monday I was supposed to have received an email to be able to link by now, but nothing


Reply
(@Ethan)
Joined: 10 years ago

Posts: 5

@Mike @John Same... nothing yet. Super frustrating since some Cathay first availability showed up briefly for a date that I was looking. I've emailed Points.com and will report back


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 7

@Ethan you better not be trying to take the Cathay first I am looking at haha. I got through to alaska last night and they told me Monday at the latest however they told my roommate a week on Wednesday (they told me 1-3 business days on 1/9)...


Reply
(@Ethan)
Joined: 10 years ago

Posts: 5

@Mike any luck? I just got back an automated response.


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 7

@Ethan It finally worked for me and I got my flights booked. I never received an email though. I just went back to the points transfer site and it worked this time so I wouldn't hold your breathe waiting on an email. My roommate is still unable to transfer, however so it doesn't appear that the issue is resolved for everyone.


Reply
(@Ethan)
Joined: 10 years ago

Posts: 5

@Mike ok thanks. I'll keep the faith. Just out of curiousity, how far in advance were your Cathay flights? I'm looking first 2 weeks and Feb and the availability still isn't showing up. I know that they don't usually release until the last minute...


Reply
 John
(@John)
Joined: 10 years ago

Posts: 3

Too sad, mine still doesn't work.


Reply
 Mike
(@Mike)
Joined: 10 years ago

Posts: 7

@Ethan I was able to book for early June. Planning a trip with several people and flying back into different cities so had to do it ahead of time and couldnt play the last second game. No availability on any of the 4 seats HKG-JFK on the day we wanted.

Update: Roommate called Alaska again yesterday and initially they told him they couldn't link his accounts due to them being too new (obviously not true). Eventually was told that they couldn't give him a date, but hopefully by next week.


Reply
(@Ethan)
Joined: 10 years ago

Posts: 5

@John @Mike It worked!!!


Reply
 John
(@John)
Joined: 10 years ago

Posts: 3

@Ethan, Worked for me too, thanks!


Reply