Review: Aeromexico 787 Business Class Mexico City to Los Angeles

@lucky were you using an iPhone for texting? they silently download iOS updates and app updates in the background whenever they are connected to a working Wifi connection. Same thing with MacBooks which is why I use the Firewall program Little Snitch then. Only a few Apps I chose get access all others are blocked.

Could any background activity on your phone, such as auto-updating of apps, have consumed the wifi?

I believe these auto-updates occur when the phone is plugged in AND connected to wifi. were you plugged into power? (And @KevinGfrew sorry for duplicating your original question, it wasn't here when I wrote mine)

Not a problem, I was asking especially since he said that he was texting on and off and iOS really likes downloading when the phone is locked. And I do believe that he connects his phone to power especially since the seat has an extra USB Power Port

A few years ago when they were flying the 787 to Cancun I got told off by one of the flight attendants for asking for a beer during breakfast even though it was being offered. It's funny how in general Mexicans are very good at customer service yet I have yet to encounter an Aeromexico flight attendant that actually has a good customer service attitude.

"they silently download iOS updates and app updates in the background whenever they are connected to a working Wifi connection"

Lame. Is Apple unclear on the concept of a metered wifi connection? Or is the idea that if you can afford an iphone, you can afford the data?

My Android phone most certainly does not do anything of the sort. It ALWAYS asks before downloading anything. Maybe there is some setting in the iphone for that - but the fact that you have to use a special app just to get the phone to behave suggests that it's not as simple as a setting.

LLLLame.

A couple of guys cussing in the lounge's quiet zone? Yeah, I can handle that without going ballistic. A flight attendant rolling his/her eyes at me? Oh, no! Something unpleasant would have been said.

I hope AM will get better once DL finishes buying 49% of AM and re-train their staff and improve the meals.

That's a shame. I've been looking forward to doing something silly like lax-mexico city-europe, but...meh

You don't use SeatGuru or similar to check seat assignments? It identifies row 4 as missing a window.

You said you didn't get to take a picture of the mini cabin, is that a picture of the main cabin and not the mini cabin?

The breakfast looks nice. In national flights in Business Class offers only a cold breakfast (fruit salad and danishes) and for lunch/dinner offers sandwiches only in flights than exceed 2 hours (Tijuana-Mexico, Mexico-Hermosillo, Mexico- Chihuahua, Mexico-Monterrey). In short flights (Cancun-Mexico or Mexico-Puerto Vallarta/Guadalajara) Aeromexico offers drinks and peanuts in Clase Premier. Delta needs to improve the catering in AeroMexico

I have flown from Mexico to Cancun the past summer, this is my Flight Report in spanish

https://freddynonstop.wordpress.com/2015/09/22/reporte-de-vuelo-tijuana-cancun-en-clase-premier/

The WiFi definitely had to be related to your phone. I bought 50MB on my MEX-TIJ flight on Monday, which lasted for about 60 minutes of email and messaging on my laptop, though I was pretty judicious about not opening tabs for Wordpress or Facebook, etc.

In the fourth picture of TBI (the one with the lineup of planes), there is a livery I'm not familiar with. Furthest away, with a green, black, yellow and red tail. I looked up what airlines use that terminal and can't seem to match it. Any idea?

@ Amy -- I think that's the Asiana A380? The haze is changing the colors a bit.

Nice review. Too bad there are such nice planes on a 3 hour LAX-MEX route but not to Hawaii (For the most part).

Mom is a great sitcom, you should keep watching it. Real O'Neals is another new favorite, sort of like the new Modern Family (which seems to be getting a little stale).

You need to learn how to edit. No one needs to see a picture of water or a thousand pictures of the view outside the window or airshow.

The wifi is provided by Panasonic Aero, a very very major satalite based wifi provider for many large airlines, T-Mobile doesn't actually provide airplane wifi, it is really just a brand for Panasonic Aero Wifi (The system is called Panasonic exconnect

hahaha, service with an eye-roll? Go Aeromexico!

@snic:

Your comments make it as plain as day that you've never used iOS to any real extent; no need to call out Android by name and make their users look ignorant and smug. The option to allow or disable automatic app updates is indeed a simple switch. The same goes for data requests made by apps in the background. They're under "iTunes & App Store" and "General > Background App Refresh" respectively.

Incidentally, turning on Low Power Mode disables both and it's much quicker to do so because the switch can be accessed by swiping up from the bottom edge of the display.

There's no "special app" needed on the phone. KevinGfrew was referring to his computer. All major computer OSes—Windows, ChromeOS, OS X—download stuff and otherwise make connections without explicitly informing the user. Little Snitch prevents this on OS X.

Service is actually improving A LOT. I am a regular DL/AM JFK-MEX flyer. Not so long ago I totally avoided AM. I have flown a couple of segments this year and have been much much better than the actual DL flights. Still some hit or miss spots, but lets test it back after the DL JV deal is in place...

"I hope AM will get better once DL finishes buying 49% of AM and re-train their staff and improve the meals."

This comment is just hilarious. I have flown short/long haul with both airlines, and AM is simply superior to DL.

I have have flown transatlantic with both, and also with various European carriers. DL has been by far the worst: old airplanes, very bad food, and HORRIBLE service; rude flight attendants who seemed to b e well over 50... I once flew a transatlantic leg with DL, and they served wine from tetrapack!!! I would place AM a bit below European carriers, but way above DL or AA...

Lucky you're a whining complainer with no real job. You flew free, bitched about it and were rude to the hardworking staff. We loved amermexico premier class Tijuana to Cancun. Will fly them again and we PAID FOR IT!

QUESTION: I would never, ever drink the water, eat fruit that I didn't peel or wash, and consume Mexican food outside of a Western hotel in Mexico. Is it safe to do so on an airline or in an airport lounge in Mexico? I'd be cautious about the water used for the coffee.

Hi, has anyone recently link their Amex MR to AM Club Premier? I've tried for the last 2 months and still pending. Both parties pointing fingers at each other and no one is lifting a finger to help. Really disappointed that getting the run around by Amex. TIA for any advise.

Ditto on the poor Business Class service with Aeromexico from Mexico City to Los Angeles. It can range from slightly subpar to aggressively bad, seriously avoid if you can. It's worth shelling out some extra money to go with someone else.