Alaska Airlines add...
 

Alaska Airlines adds coach restriction to companion certificates

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(@lucky)
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[#1059]

If I didn't know any better I'd say Alaska Airlines is doing their best to be the most hated airline in the country. The number of fees they've added and benefits they've eliminated in the past year have been shocking. Just this week they announced that the 1,000 mile booking bonus for using the Alaska…

Continue reading: Alaska Airlines adds coach restriction to companion certificates

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30 Replies
(@DaninSTL)
Joined: 14 years ago

Posts: 399

That is bad news I was getting ready to move toward some big spending and travel on Alaska. Oh well I guess I'll find another airline.


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(@chris)
Joined: 16 years ago

Posts: 6

Does this mean any travel after 8/1 will be subject to this restriction or can 1st be booked up until then?


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(@dhammer53)
Joined: 18 years ago

Posts: 215

Looks like the golden days have finally come to an end on the Alaskan frontier.


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(@uapremierguy)
Joined: 5 years ago

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Posts: 0

As Alaska is going head-to-head against Allegiant in some of its new markets now, such as Bellingham - Hawaii, perhaps it is trying to gradually turn into an Allegiant type of airline?


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 Troy
(@Troy)
Joined: 15 years ago

Posts: 33

Is this a sign of financial trouble?


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(@Chris)
Joined: 15 years ago

Posts: 42

@lucky: "Just this week they announced that the 500 mile booking bonus for using the Alaska Airlines Mileage Plan Visa would be eliminated as of August 1, 2012." You mean the 1000 mile booking bonus.


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(@lucky)
Joined: 13 years ago

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Posts: 40086

@ Chris -- Whoops, you're right. Fixed.


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(@Eva s)
Joined: 14 years ago

Posts: 1

Just booked my first and last 1st class companion fare to HI. Wont be renewing my AK signature Visa again.


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(@lucky)
Joined: 13 years ago

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Posts: 40086

@ chris -- I believe the change applies for bookings made after 8/01, and not travel after 8/01.


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 PH
(@PH)
Joined: 17 years ago

Posts: 15

Sigh. No misinformation, please. The letter from Alaska Airlines says that companion fare e-certificates issued after August 1 will be subject to this limitation. It specifically states that e-certificates that were issued before August 1 will continue to be valid for redemption for first class companion tickets until their expiration dates. If anything, I would argue that this could be grounds to get in while the getting is good, if Alaska might still be issuing companion e-certificates to new card applicants before August 1.


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 Carl
(@Carl)
Joined: 16 years ago

Posts: 176

I don't see anything about the Coach restriction at alaskaair.com


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 Carl
(@Carl)
Joined: 16 years ago

Posts: 176

Where is the letter?

For regular AS flyers this change does have some positive attributes, notably that it should improve availability of upgrades on transcon and Hawaii flights.

It does devalue the credit card


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(@stefan-krasowski-rapidtravelchai)
Joined: 5 years ago

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Posts: 0

Thanks for the helpful info, I have been debating about getting this card for the measly 25k bonus and now won't bother anytime soon.


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(@Frank)
Joined: 16 years ago

Posts: 13

To paraphrase an FT poster, we're breaking up, and it's not me, Alaska, it's you.


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(@bigbirdwithsilverwings)
Joined: 5 years ago

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Posts: 0

I agree w/Carl. I do not see anything on the AK website nor any letter that is anything more than that which was "mis-stated" in March. If there is some text, somewhere, please provide a link or some direction to find it. Thank you.
PS-if this is true, I will cancel all 4 of my AK credit card accounts immediately and get 1.25 miles on Starwood Preferred and convert that mileage to another carrier.


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(@lucky)
Joined: 13 years ago

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Posts: 40086

@ jon -- They confirmed it on their Facebook page.


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(@bigbirdwithsilverwings)
Joined: 5 years ago

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Posts: 0

Lucky: thanks. I just read the thread on FlyerTalk as well which likewise confirms it. That seals the deal for me. $75 x 4 each year + $110 for the companion ticket and the actual first class ticket is all revenue that B of A and Alaska won't be seeing anymore.


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(@Ozaer N.)
Joined: 15 years ago

Posts: 127

wow...bad news indeed....they are really going downwards...I got crappy service this past weekend on my PDX-LAS flight, and now this. Perhaps its time to take our voices to the social media stream and see if they actually listen?


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(@HikerT)
Joined: 15 years ago

Posts: 22

I'm guessing it's not simply AS pushing for the CC changes but BoA which issues the CC and was on the hook for some of the cost. Oh well, looks like my companion certs issued before August just got that much more valuable.


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 Ford
(@Ford)
Joined: 14 years ago

Posts: 1

Man, I just signed up for my first AK last week, what a waste of a pull!


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(@James)
Joined: 16 years ago

Posts: 28

Ladies and gentlemen...Let the Tweets Begin!


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(@caveman)
Joined: 15 years ago

Posts: 65

I see a lot of so called "enhancements" in their program but one positive (potential) value I see is their partnership with Emirates. Does anyone agree with my observation?


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 uwr
(@uwr)
Joined: 15 years ago

Posts: 3

To be fair, AS is nowhere near the "most-hated" airline in America, and it would take a great deal to get there.

AFAIK, no other airline-affiliated credit card offers a $99 companion ticket on any fare or a 1000 bonus with each booking, so they are discontinuing benefits that others didn't offer.

I understand that they have instituted other unpopular fees, but you overstate the case.

Judging by my own experience on UA and the comments on Flyertalk, UA seems to take the "most-hated" title this year.

Last year, I transferred most of my travel from AS to UA because I am doing more international travel, and UA has long-haul routes and better international partners (for my travel needs). However, i still think that AS is a top-notch domestic airline.

Their in-flight service beats other US-based airlines (in my opinion). They have a better on-time record than any airline based in the continental US.

They have no change fees for MVP Gold and Gold75 elite members, which is a benefit that is unique.

Award tickets are easier to book than with Skymiles or Advantage. They are the only US-based partner of EK.

They still offer 50% bonus to MVPs (as compared to 25% for other airlines) and 100% bonus to MVP Gold and above (as compared to just 50% for UA Gold).


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 Hans
(@Hans)
Joined: 14 years ago

Posts: 2

I'm with "uwr"… it's getting silly how every devaluing of any AS benefit is met with doom and gloom. I'm a happy MVP Gold and likely to stay that way until they let AA start staffing the flight crews, expire my miles, or do something else incredibly stupid.

This and the ending of the .com bonus makes my BoA credit card less valuable and I'll be reconsidering come renewal time, but that hardly means the airline itself is bad.


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 PH
(@PH)
Joined: 17 years ago

Posts: 15

For those asking about the letter, I received a physical letter and I expect that is what everybody else is using as their source of information as well. Going from offering a certificate valid for both first class and economy to future-issued certificates only being valid for economy is clearly a devaluation of the credit cards, and indirectly, of the Mileage Plan program itself. But +1 to the previous comment noting that nobody else is offering a similar companion certificate on their base credit card products. If Alaska (and Bank of America) were to have gone from not having a companion certificate feature on their cards to having a companion certificate feature valid only for economy, that would be seen as a significant upgrade of the cards' value for many people.


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(@Andrew)
Joined: 14 years ago

Posts: 1

so if I already have 2 vouchers in hand and book before Aug 1, am I good. planning on a December trip to Hawaii.


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(@SAN Greg)
Joined: 17 years ago

Posts: 91

I just received their notification via a letter over the weekend. Paying around $1800 for two R/T tickets in F from San Diego to Hawaii using the certificate was a great deal but not cheap. With status on other airlines we were always lucky enough to be upgraded on trips to Hawaii. Purchasing tickets in F was nice as we knew for sure we would be in First Class. This is a major downgrade of benefits, and after having the card for 2 years I will not be renewing.


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(@Jay Williams)
Joined: 14 years ago

Posts: 1

Yes. My long romance with AK Air's Visa card is over. First I had to fight to get a higher credit limit at the level I had 30 years ago even though I have better credit than 30 years ago, then they unilaterally reduced the credit limit because I wasn't using enough of my credit. WTF? But this is the last straw taking away the first class companion ticket. There is no first class on AK from where I live, I used the companion fare exclusively for long trips to HI or Mexico. There is no point in a companion fare at all from here, they're all $200-300 flights. Add in the $75 annual fee the $110 cost of the ticket it's not worth it. Besides I have to really suck it up to have anything to do with Bank of America ever since 2008. I will get a local credit union card and won't have to take a shower every time I contact BofA.


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 E
(@E)
Joined: 13 years ago

Posts: 75

Can we still credit to AA when booked via the AS companion pass?


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(@lucky)
Joined: 13 years ago

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Posts: 40086

@ E - I haven't tried it personally, but that should be possible.


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