Review: TAAG Angola Lounge Luanda Airport

Who knew the corrupt rich elite of Angola would have low luxury standards when it came to their own airport and airline?

@lucky, you are really lucky to get out their in one piece!..
P.S. do not do that again, regarding the immigration officer..you all are lucky that he has not got bad intentions after you did not give to his bribery game..

I feel like Lucky needs to do that Havana-Luanda flight now...

@ Steve

sarcastic or not on your side...I would not even take a free F ticket with this airline.

"The terminal was nicer than LaGuardia"

so LaGuardia is literally worse than an airport from a third-world country? Why am I not surprised...

"Bienvenue a le Lounge de Executive Class"

I think TAAG may need to hire a new translator. Or stop using Google Translate altogether. I'm pretty sure I was taught in my first year of French that à + le = au.

I think our expectation of having everything new is really harmful to the environment. Why do we need new sofas when old discolored ones work just as well.

Time to make a cultural reset of expectations.

Looks like the new airport "Angola International Airport" is still being built. From what I read was supposed to open in 2016 but is delayed to after 2019. Interesting to see how that goes..

Wow, those couches look filthy and well worn. Great review, Lucky. Love the tongue-in-cheek humor.

The Gordon's gin bottles like that haven't been sold here in the UK for years! They're all green now, I think it might've been a decade since they were clear! I miss them dearly - either they're still selling them overseas/in Angola, or that's a very very old bottle of gin…

@Tom

They still sell them overseas. At least they do in Switzerland, Barbados and Vegas!

I do not recall on any of your many reviews where you have been asked that many times why you were talking pictures.
Are they scared for some reasson?

@Chris — I'm based in NYC but travel in Africa a lot, and no joke, there are dozens of African airports that are more pleasant to navigate and spend a few hours in compared to Terminal A or B in Laguardia.

Have you claimed EU 261/2004 compensation for the delay? Can imagine it will be fin

@Paul LOL good luck claiming compensation for a EU law in Angola. Jokes aside interesting to see how much of a mess LAD is...

"The Gordon’s gin bottles like that haven’t been sold here in the UK for years! They’re all green now, I think it might’ve been a decade since they were clear! I miss them dearly – either they’re still selling them overseas/in Angola, or that’s a very very old bottle of gin…"

Genius! I want to go...

@QR: Can only speak for South Africa, but Cape Town, Durban and Johannesburg airports are nicer than most of their US counterparts and absolutely so relative to LGA.

> Havana (ooh na-na)

Ha! Ben, your trip reports once again have the fun flavor that they used to have in the old days (as opposed to the more 'formal' just-the-facts version. I have no plans to ever fly TAAG (and neither do 99% of readers of this blog, I presume), but your style and perspective is what makes this a fun read. Keep it up.

Most people would know that Angola is not a “first world developed” country and would never expect to receive a red carpet and exotic bunch of orchids reception. The comments in this article are grossly offensive. Ridiculous bitchy sniping remarks about mis-spelt “Firts Class” signage, orange wallpaper, discoloured leather and “proud 3 star airline” status is all quite unnecessary. The food in the lounge looks very acceptable to me but I do sympathise with you having to walk outside and using common public areas for your bathroom movements. Is “Proud 3 star” status such a bad thing when Skytrax awards Hainan Airways 5 Stars and they then operate 9 hour international flights from Charles de Gaulle with no functioning water system in the bathroom?

I am very pleased that you were unable to get out of the airport terminal and look around Luanda – you don’t deserve that privilege.

Tom,

I'm pretty sure all Gordon's sold for export is in the clear bottles. I can attest that it's sold in clear bottles here in the U.S. as well (though I tend to go for Beefeater).

In my mind while reading I was thinking how much this airport reminded me LaGuardia. Low, claustrophobic ceilings. Narrow aisles. Terrible linoleum floors. If this is better than LGA... then wow, that tells you what a crap hole it really is here in the US.

Aside from the soiled sofas, the lounge is a lot better than I expected.

I agree with @Lilly Ming's comments. You act as if you have the same standards for all airlines across the board and this certainly should not be the case. Considering the situation that you were in, I think your experience was pretty good. Remember Angola is not the biggest country and their largest trading partner is China, so I would not be surprised if a flight to China is on the horizon sometime soon. If the country and/or airline was a fully developed airline or flew to many destinations then this would be different.

One comment that stuck out to me was about the internet signal in the lounge. It relates to Lilly's comment to you about the wall color. Especially in developing countries, but even in many developed nations, the wall colors and theme in the lounge matches the colors of the airline/logo. The internet signal in the entire country is probably not that good. Again, it's about expectations. At least there was an internet signal at all. There are plenty of airports across Africa and China that do not have internet at all or even a lounge. I could suggest some "airports" that were just started in Africa that have a make-shift terminals and a small strip of land for takeoff and landing and about four to six flights a day. Even places that offer a lot of flight options to/from Africa do not have the best airport conditions. Difficulty in finding a place to sit, of the few restaurants most are full, lounges not having enough space, slow internet speeds, multiple security checkpoints, most of the flights taking off around the same time, not recognizing elite status, etc, but it all goes along with the territory. Even that lounge was better than sitting air-side next to the gate and as others mentioned better than they expected.

Lucky, you tend to stick to developed places. There is a list of African and Asian airlines that you have not tried yet. Based on these comments I wonder what kind of standards you would expect of them...

Obviously no one that comments knows anything otherwise they would mention that through the closed area where the bathrooms are is the first class lounge area. Possibly that is closed also....

@ Iamhere

..a good standard which reflects the worth of the ticket price you have paid. simply said..pay less, expect less..pay a good price, expect a good product..pay an outstanding price, expect only the best...pls. no offence!..if airlines can buy or leased brand new aircrafts with state of the arts hard products and then just offer a mediocre soft products because politically, ethnically, geographically, environmentally, economically...+ically etc..it does not make any sense! just live up with to the occasion and offer a decent good product..

LaGuardia Airport is not so bad. It has the historic Marine Air Terminal. It is close to Manhattan. It looks like the 1960's. It's so vintage that it's fun to arrive there!

Great review and a very interesting read. Thanks!

I was trying to read a little between the lines, too, to find out what your expectations where and how you think they were met. I have to say I disagree completely with Lilly Ming, whose comments I actually find incredibly racist. As if you can’t expect ”First” to be spelled right because it would be too much to expect from the Angolans, OMG. You pointed out clear facts – there’s nothing offensive about it, and you kept a very positive and cheerful, might I say enthusiastic tone. Surely it was more adventurous than an average European or American transit experience and surely the things you pointed out seem hilarious or absurd or both to someone from an organized first world country. To see this as offensive tells more about the reader then the author.

To me, without being the least sarcastic, LUD seems great for an African airport. There’s a real terminal building as opposed to a tin shack. It looks surprisingly calm and clean as opposed to a cramped, filthy room full of noisy people. There is a lounge. The lounge has sofas and leather chairs. Maybe they’re worn out, but they’re there, which is great. And there’s even a variety of food options and drinks as opposed to nuts and orange juice. And there was wi-fi! The airport monitors might show outdated info, but at least there are monitors as opposed to someone shouting something that may or may not be related to your flight – in intelligible French. The gate agent might not have been very helpful in letting you know when the flight leaves, but at least she was able to communicate with you in a language you spoke. The boarding process might have been erratic, but it surely was better than one hundred people trying to push themselves through all at once… Yes, I’ve had some pretty interesting experiences at West African airports, for sure.

It’s no surprise that the shops are closed when the flights are scheduled to leave. In an African airport, a discussion like this isn’t the least absurd:
– Excuse me, can I change some money?
– No, the bank is closed.
– Oh. I was hoping it might be open, with all the flights arriving.
– No, the bank is open from 9 am to 4 pm.
– But it seems to me that most flights arrive very late and leave either very late or very early.
– Yes.
– Wouldn’t it make sense to have the bank open when there are flights?
– The bank is open from 9 am to 4 pm.
– Oh, well… thanks.

This is Africa. It’s a world of its own. You really don’t know what you should expect, and as long as you expect absolutely nothing, everything will be okay.

Wow! The interior designer of the TAAG lounge is really giving the Cathay Pacific designer a run for his/her money with those subtle, elegant colors.

Wanting to fly the world, whatever the cabin class, should surely denote an appreciative understanding of different cultures. Orange in Africa is like yellow to Chinese and royal blue to England. It continues to astonish me how culturally ignorant first class are.

Brilliant review Havana...... hilarious keep up these weird and wonderful reports and destinations, we love them !!!!!

@Lilly Ming Dont complain when you're doing the same thing as em

Rather ingenious to use a former prison as an airport.....

@Lilly Ming and all you others that agree with her

Lmao, yes Angola is a third world country so that is WHY it is expected they have nice first class product as well as lounge you idiots. Look at all third world asian countries, all their tourist areas, hotels and first class are very nice or at least acceptable to western standards. USA first class is the standard and everyone knows. Yes there are better ones like Cathay but all first class should be at least as good as aa/dL/ua. Bathroom closed in a biz/first lounge is unacceptable, your country NEEDs first class visitors morons. Fix your low low filthy standards my god.

Lucky, I hope you took the opportunity to join (or go to?) the "umbi umbi" club?

10/10 for Camila Cabello reference

havana oh na na

I flew TAAG Airlines from Johannesburg to Lisbon via Luanda.
On arriving at Luanda Airport the luggage scanner was out of order therefore all luggage was opened by hand which made people impatient and moody as this was very early in the morning.
On my visit to the Ladies toilets I was met with dirty floors, no toilet paper, no soap in the soap holders, no paper towels, cubicle door stuck with old, yellow masking tape, only one water basin tap working, cubicle door handle broke off, toilet seat missing. Just the most awful toilets!
I went looking for the janitor or a security guard and there was no one insight so I returned to
the Ladies toilet to find the cleaning lady spraying toilet spray in the air and making the floor wetter and stickier. I politely asked her to get me some toilet paper and hand soap which she rudely stormed off sighing.
On her return she placed the toilet roll on the basin and walked out.

I then returned to the corridor seat to wait for our delayed plane, there are so few seats and I noticed a young family sitting on the floor with their child sleeping on their lap (these were overseas tourists).
I also happen to notice a Prometeus Cleaning Service employee with a ladder and a cloth in his hand he put his ladder next to the widow and with a dirty cloth proceeded to wipe the window and after 2 wipes he left without the ladder and was never seen again.
The air conditioners filters are so dirty that is the reason why they not functioning properly.

When finally we were asked to board and go down to Gate 4 (the one and only gate) they then realized that the Botswana flight was to go down first before our flight and they had made a mistake.
Now the ill and elderly people had to climb up the staircase as there is only one escalator and its going downwards.
To date we still don't know the reason why there was a 3 hours delay.
There is definitely a lack of communication and professionalism within the staff.

Finally I got to sit on the plane (TAAG) where the seat was soiled with old food and a cockroach walking across it, the lady seated next to me was ready to jump when she saw it...
And to top it off we were once again given earphones to no avail as none of the in-flight entertainment monitors were functioning!
The only positive was that we got home safely.
In this day and age I can't see why Luanda Airport needs to be so inferior when they are such a wealthy country ? They should invest in training staff and getting supervisors to watch over their outside contractors, if not they might as well not function at all. There are no excuses !!!!!

Oh wow, @Lilly Ming really needs to be such a giant dick when you don’t have one? Third world doesn’t make all these acceptable and we all can see Lucky fairly judge Thailand and Indonesia etc.
Hainan is right to boast 5 star because they are nights and days better in service, get over yourself because you need to defend a garbage country being funded by supreme leader Xi and don’t act like those super sensitive mainlanders, you guys make me sick.

Can you access a lounge in international departures by paying if you're an economy traveller

wow, reading this in 2025 and the exchange rate is wildly different. ATM it's around 1000 kwanza to the dollar black market, but official is not too different.