Have you had your fair share of Giggles lately?

I don’t know what it is, but I’ve had a bunch of boring crews lately on my domestic flights. That’s not necessarily a bad thing, because you can provide good or bad service and still be “boring” in my book. There just haven’t been any entertaining crews that I’ve considered worth mentioning.

That streak changed yesterday on my American flight from New York to Seattle. The flight attendant at the door during boarding was laughing almost nonstop during the boarding process, and every second laugh came along with a loud snort. I love snorters!

Then as she served pre-departure beverages I noticed her nametag – Giggles. I figured my vision was failing me or that it was a joke, so I said “your name isn’t actually Giggles, is it?” “It sure is,” she said.

Later she came up to me and said “you’re not on the manifest, were you a last minute upgrade?” I told her I wasn’t and had been booked for a while, so she asked what to address me as. I said “Ben.” I guess she misunderstood me, as she said “Bentley?” I said “no, but I like that – let’s go with that.”

And for the rest of the flight Giggles and Bentley had a blast. I mentioned to her she seemed too friendly to be New York based, and she said “that’s why I fly out of Newark, ______________________.” I can’t in good conscience fill in the blank, because it was the funniest thing I’ve ever heard, yet others may feel differently. And that was the case with just about everything she said. I can’t share it in good conscience, but she was amazing.

So I’m curious, has anyone else flown with Giggles? She flies mostly out of Newark, and if you’ve flown with her you’d know. If anyone flies with her soon, tell her Bentley says hi!