American’s Head Of Network Planning Is Out: Will International Expansion Follow?

American’s Head Of Network Planning Is Out: Will International Expansion Follow?

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Reports suggest that American Airlines’ head of network planning has left the airline. In the long run this could have major implications for American’s route network, and it’s the latest sign that maybe American is serious about a turnaround?!

Brian Znotins reportedly leaves American Airlines

JonNYC was first to break the news that Brian Znotins, American’s SVP of Network Planning, has reportedly left the airline.

Znotins joined American in early 2020 as VP of Network & Schedule Planning, where he at the time reported to Vasu Raja, American’s SVP of Network Strategy (and later Chief Commercial Officer, before he was ultimately fired). Prior to that, he worked at WestJet, United, Continental, and Canadian Airlines.

Reports suggest that Znotins will be replaced by Nick Andersen, who currently serves as American’s VP of Commercial Planning & Performance. Andersen has been at American (and US Airways before that) for nearly two decades, since 2007, and has basically spent his entire career working in network planning, pricing, etc.

Is American ready to pursue a new network strategy?

I’ve met Znotins before — he’s a very nice guy, and he’s no doubt bright. However, along with Raja, he’s one of the primary guys who has been behind American’s strategy of focusing so heavily on domestic flying, and basically avoiding long haul flying as much as possible.

So while I respect him, I do think the direction American’s network has gone under his leadership has been… less than ideal, we’ll say. Unless you live in El Paso or Tucson, I suppose.

I mean, you want the clearest sign of how much Znotins dislikes long haul flying? His LinkedIn banner image is of an Airbus A319, American’s smallest mainline plane. Any true network planning geek would put the carrier’s biggest or most modern plane on the cover (for the record, United’s Patrick Quayle has a Boeing 787, and Delta’s Joe Esposito has an Airbus A350).

My guess is that American Chief Commercial officer Nat Pieper is cleaning house here, and realizes that if things are going to change, the carrier needs a new strategy. I’m very much on #TeamPieper (and also #TeamReplaceIsom), and if American stands any chance of a solid recovery, it’s going to be under his direction (unless they bring in some more outside people).

My assumption — and this is purely speculation — is that Pieper just realized how much of a competitive disadvantage American is at when it comes to its network, and he knew Znotins wasn’t the guy to fix that. I have a couple of thoughts:

  • I imagine the long term plan now will be to pursue more long haul flying, though that won’t come overnight; after all, American doesn’t have enough long haul aircraft, and while an order is reportedly imminent, it’ll likely take years before those planes are delivered
  • I don’t know anything about Andersen, who is reportedly replacing Znotins, but I’m skeptical of anyone who has been in the organization for two decades and comes from America West or US Airways, simply because this is the same group of people who caused this mess

I think one thing we also have to remember is how United’s network whiz, Patrick Quayle, actually worked at American until early 2017, as a Managing Director of International Planning. He was then poached by United, and goodness, the trajectories of the two airlines sure have changed since then.

2017 really was a turning point for American — it’s when the airline started its “focus on cost at all costs” approach, and that started nearly a decade of going steadily downhill. The funny thing is that even American’s stock price reflects that. Keep in mind American’s stock was trading for close to $60 in 2017, and now it’s trading at $12.

American Airlines Airbus A319, the airline's smallest mainline aircraft, on the ground at an airport
Will we see a new approach to network planning at American?

Bottom line

American’s network planning chief, Brian Znotins, has reportedly left the airline suddenly. He’s one of the guys behind American’s strategy of focusing so heavily on domestic flying, and basically ignoring the rest of the globe in any sort of a meaningful way.

I have to imagine that Nat Pieper is behind this, and that he knew some changes were needed. Znotins is reportedly being replaced by someone who has worked under him, who has been at the airline for nearly 20 years. I don’t know enough about him to have a strong take, though I’m definitely more of a fan of outsiders at the organization.

Here’s to hoping this is the (slow) start to a new approach to network planning. Admittedly not a lot will likely change overnight, given American’s small long haul fleet.

What do you make of American’s changes in network planning leadership?

Conversations (57)
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  1. Skittles McGee Guest

    Not quite sure I'd agree with, "I’m skeptical of anyone who has been in the organization for two decades and comes from America West or US Airways, simply because this is the same group of people who caused this mess." Both carriers had problems, yes - but they also had some great things that had turned around and were improving - until they rescued AA. AA's pompous and arrogant treatment of those 2 carriers to...

    Not quite sure I'd agree with, "I’m skeptical of anyone who has been in the organization for two decades and comes from America West or US Airways, simply because this is the same group of people who caused this mess." Both carriers had problems, yes - but they also had some great things that had turned around and were improving - until they rescued AA. AA's pompous and arrogant treatment of those 2 carriers to NOT do things their way nor take any suggestions or recommendations from them indicates to me that AA deserves its poor reputation. They had it coming.

  2. AA Guest

    Where in Asia are they going to fly to? Where are they going to fly from, LAX? LAX has bad yields and bad geography.

    The great US3 australia/NZ overcapacity experiment seems dead.

    Even more season leisure flights to Europe? Even more flights to London?

    Maybe they could beef up South America flying, that's an actual strength and unique niche they have.

  3. Andrew Diamond

    I will never understand AA's international strategy. "Look, you can connect in Red America and take a crappy hard and soft product to fly somewhere international!"

    Is it patriotism, or just insularity?

  4. Rob Guest

    If the B737-10 receives certification, AA should make a subfleet for transcontinental flights and use all of the A321XLR’s for international flights from JFK, PHL, MIA, etc.

  5. Super Diamond

    He was also fired by Scott Kirby relatively soon after Kirby took the reins at United. I'm sure Znotins is a capable guy, but a consistent theme is that he seems to miss the forest for the trees when doubling and tripling down on one specific strategy. He may have been a Peter principle type person, really capable but promoted beyond his level and would be better suited following someone who is capable of setting strategy appropriately aware of the bigger picture.

    1. Super Diamond

      Forgot to add: One sad anecdote, I remember a scenario where *I think* it was a random FlyerTalk member who cold emailed Znotins directly, curious about why AA didn't do more widebody transcons (I think it was specifically LAX-MIA), and Znotins not only responded with an incredibly in-depth rationale, but I think actually had multiple emails back and forth. This, to me, demonstrates someone who is kind, passionate, and worth keeping in some capacity. It's...

      Forgot to add: One sad anecdote, I remember a scenario where *I think* it was a random FlyerTalk member who cold emailed Znotins directly, curious about why AA didn't do more widebody transcons (I think it was specifically LAX-MIA), and Znotins not only responded with an incredibly in-depth rationale, but I think actually had multiple emails back and forth. This, to me, demonstrates someone who is kind, passionate, and worth keeping in some capacity. It's just a shame that he wasn't quite capable enough for the demands of his specific job.

    2. Greg Guest

      Pretty rich to place the Peter principle on someone you haven't worked with. At United Kirby brought in Nocella to Znotins prior C-level leader. That then led to Nocella bringing in the planner he was familiar with. More a reflection of the C level change than himself.

  6. dweins Gold

    I realize that there's not enough money to do everything necessary to be competitive but how about leasing aircraft and accelerating the retrofit of the new business class seats? Too bad those new seats have already been surpassed by UA and the recently unveiled Delta One. Heck just work WITH your people to improve service.

  7. jasonfx New Member

    not gonna happen but if they ever create a MIA to HKG route i'll be such a loyal flyer for as long as I live in FL

  8. Jack Guest

    The America West DNA is embedded too deeply in AA for it to achieve a successful turnaround.

  9. R B Guest

    As a dual French/US citizen, I selfishly would like to see a second daily JFK-CDG flight.

    1. Udo Diamond

      Good question, maybe competition could reduce prices, and they will fly AF anyway.

  10. Peter_ Diamond

    You need to offer juicy steaks on the menu to get people to want to eat at the restaurant. Bread and butter is great (even if good restaurants these days charge you for that too...) but airlines that are built on loyalty programs and credit cards need aspirational goals, not just more JFK-LHR.

    The XLR was supposed to open the map for AA, not just be a 321T replacement. I get that AA feels...

    You need to offer juicy steaks on the menu to get people to want to eat at the restaurant. Bread and butter is great (even if good restaurants these days charge you for that too...) but airlines that are built on loyalty programs and credit cards need aspirational goals, not just more JFK-LHR.

    The XLR was supposed to open the map for AA, not just be a 321T replacement. I get that AA feels burned by having a 321 subfleet for transcon that it didn't monetize properly, but clearly the way UA is setting it up for the next decade with a 321 subfleet of coastliners is the way to go.

    AA has limited planes for international. Even if they make a new widebody order they'll have limited planes. Pieper will be the next CEO and needs a new partner to help him think creatively about routes to launch from HNWI cities like LAX, NYC, ORD, etc. AA doesn't have to be UA/Quayle announcing flights to Nuuk, but they do need to fly to where premium folks want to go. That's more than EDI.

    1. 1990_ Diamond

      Agreed with everything you said. For AA, I just would have emphasized... "More MCE!" *wink*

    2. Peter_ Diamond

      They need to put at least 4 more rows of MCE on the XLRs. It's absurd that the only extra legroom seating on the AA XLRs is exit row. Literally just copy UA's XLR map and get down to 150 seats for FA reasons as well. This isn't rocket science!

  11. Steve-O Guest

    With all of the talent at the Middle East carriers, I'm surprised that AA hasn't tried to recruit "back" some of that talent. I know a lot of US citizens at the ME3 who would probably move back with the right opportunity. Avoids the contentious H1B topic and they could even spin it in front of Trump by bringing talent back since they've been a lot more cozy with the current administration. What more could...

    With all of the talent at the Middle East carriers, I'm surprised that AA hasn't tried to recruit "back" some of that talent. I know a lot of US citizens at the ME3 who would probably move back with the right opportunity. Avoids the contentious H1B topic and they could even spin it in front of Trump by bringing talent back since they've been a lot more cozy with the current administration. What more could you ask for? Widebody, international expansion knowledge and domestic network knowledge!

  12. X XY Guest

    Ben- To clarify, Znotins isn't being replaced by someone under him - Andersen reported to Scott Chandler who is SVP of revenue. None of the MD's who reported to Znotins is being promoted. Technically Anderson is a VP and Znotins was an SVP but they were not in the same hierarchical ladder. The rest of your suspected analysis is correct.

  13. yoloswag420 Guest

    In my backseat driver opinion, I would like to see a restoration of the APAC network and restoring NYC network.

    LAX to major destinations like NRT (for extra Tokyo capacity and JL connections), HKG (CX partnership), SIN (major business destination and premium yields), MEL (QF JV and much more market potential than BNE), MNL (PAL is joining OW), ICN (one of the least served destinations and can coordinate capacity w/ AS), and PVG (once China...

    In my backseat driver opinion, I would like to see a restoration of the APAC network and restoring NYC network.

    LAX to major destinations like NRT (for extra Tokyo capacity and JL connections), HKG (CX partnership), SIN (major business destination and premium yields), MEL (QF JV and much more market potential than BNE), MNL (PAL is joining OW), ICN (one of the least served destinations and can coordinate capacity w/ AS), and PVG (once China bilateral caps are lifted).

    I would also like to see more year-round, full widebody service from JFK, and less from PHL. BA is abhorrent and I shan't be flying them.

    1. yoloswag420 Guest

      I would also like to see any Africa destination in AA's network. Even CMN is fine for the Royal Air Maroc connections.

    2. aa Guest

      Honestly the best thing that could happen to AA's asia flying is alaska joining their JV. Just outsource all their flying to a hub that has good geography. It's what AA does with every other kind of long-haul flying anyways.

      Every big obvious hole in AA's Asia route network is basically a competitive bloodbath for them if they fly from LAX. LAX-SIN is very unrealistic for AA. HKG and TPE are big holes in...

      Honestly the best thing that could happen to AA's asia flying is alaska joining their JV. Just outsource all their flying to a hub that has good geography. It's what AA does with every other kind of long-haul flying anyways.

      Every big obvious hole in AA's Asia route network is basically a competitive bloodbath for them if they fly from LAX. LAX-SIN is very unrealistic for AA. HKG and TPE are big holes in their network but again the competition is vicious. MNL is a good opportunity though I think that kind of VFR destination is better served by a connecting hub.

  14. Eskimo Guest

    Brian and Vasu are recently seen in El Paso trying go to anywhere in the world.

  15. VS Member

    It's OK Ben. This is America! You can say what's on your mind without fear of retribution. Oh, wait ...

  16. Ruff Ruff Guest

    Thank you for not referring to JonNYC as an ‘aviation watchdog,’ as some bloggers do. He shares good intel and is seemingly well-connected with insiders who can’t keep their professional mouths shut, but watchdog he ain’t.

    1. Eskimo Guest

      He's the airline unofficially leak go to guy.
      They feed him these controlled "leaks".

      The unofficial mouthpiece for airlines disguised as one of us.

  17. TravelinWilly Diamond

    "His LinkedIn banner image is of an Airbus A319, American’s smallest mainline plane."

    And, ironically(?), the reverse thrusters are deployed in that pic, so the tiny A319 is actually slowing down.

    1. Timtamtrak Diamond

      Is that irony, or poetic justice? ;)

      Also, thrust reversers, there are no thrusters on AA’s A319s.

  18. Tim Dunn Diamond

    It is great that AA is finally realizing the error of its ways for more than a decade but they could not have chosen a more difficult environment to execute a turnaround.

    Jet fuel prices are over $4.60/gallon in the US, WN is committed to becoming the fourth "legacy like" global carrier, and AA has the most total debt of any US airline with UA not far behind. Spending a bunch of money on fleet...

    It is great that AA is finally realizing the error of its ways for more than a decade but they could not have chosen a more difficult environment to execute a turnaround.

    Jet fuel prices are over $4.60/gallon in the US, WN is committed to becoming the fourth "legacy like" global carrier, and AA has the most total debt of any US airline with UA not far behind. Spending a bunch of money on fleet when AA is expected at best to break even this year and fuel prices aren't expected to come down in 2027 makes alot of AA's strategies perhaps too little too late.

    AA had the highest domestic growth strategy coming into the 4th quarter and high fuel prices will undoubtedly force them to pull back alot of that capacity growth which will make them overstaffed. Part of cleaning out AA's C Suite right now could be a recognition that AA is getting dangerously close to losing investor confidence and they have to start making more dramatic moves to show a change in leadership. AA isn't alone - B6 and F9 are also very fragile financially; the latter two led the US airline industry's stock declines yesterday as analysts now believe that higher inflation including of energy will reduce the viability of some airlines.

    1. Former Concierge Key Guest

      Agreed. I think it is fair to say that Vasu Raja and Brian Znotins were at the root of AA's largest strategic missteps. Years ago, I read a comment from a reader who said he had worked directly for Raja. He said management saw Raja as a wunderkind. But, in the end, every strategic decision Raja made was wrong. It is all quite sad.

  19. AH Guest

    I worked at UA in Network as BZ just left and Patrick started. Funny take that BZ only focused on domestic, as the criticism at UA was that at the time he completely neglected domestic in favor of long haul. Never the less, he was just kind of conservative, not the guy to change the status quo at AA.

    For what it’s worth, Patrick was chasing shiny objects in terms of international routes regardless of...

    I worked at UA in Network as BZ just left and Patrick started. Funny take that BZ only focused on domestic, as the criticism at UA was that at the time he completely neglected domestic in favor of long haul. Never the less, he was just kind of conservative, not the guy to change the status quo at AA.

    For what it’s worth, Patrick was chasing shiny objects in terms of international routes regardless of whether they made business sense. Many of the exciting sounding routes were unprofitable or barely profitable, though perhaps that’s changed with how loyalty has grown in importance… regardless all of that has worked better because UA improved domestic connectivity and capacity. Can’t fill a long haul flight without great connectivity!

    1. Eskimo Guest

      Patrick followed Kirby.
      BZ knows he's legacy and soon out of favor.

      Kirby was after shiny objects and Doug Parker.

    2. rebel Diamond

      @AH, I was always amazed at how UA network didn't seem to realize the virtuous cycle of developing its hubs with more spokes/connectivity before Kirby and team arrived. In fact BCG alum, JH, was contemplating de-hubbing IAD, DEN and/or LAX. Was this cluelessness or just following the idiotic orders from above?

    3. AH Guest

      She was clueless, in over her head. Oscar was an amazing person to connect with the operation, but he knew he needed an airline mind. Initially he went with JH, but then quickly hired Kirby when he came available.

      For what it’s worth, when the AA people first came in they tried to apply AA concepts at UA. They wanted to get rid of many business class seats, stop flying to Brussels, not prioritize...

      She was clueless, in over her head. Oscar was an amazing person to connect with the operation, but he knew he needed an airline mind. Initially he went with JH, but then quickly hired Kirby when he came available.

      For what it’s worth, when the AA people first came in they tried to apply AA concepts at UA. They wanted to get rid of many business class seats, stop flying to Brussels, not prioritize Chicago and NYC. Eventually they understood the value of UA hubs, that they connect far more business traffic far and wide (even to African business markets via BRU) which is lucrative even if it’s more competitive.

    4. Greg Guest

      Who at UA convinced the AA people otherwise? That's interesting

      And how much can you pin on Znotis at UA when Compton was retiring and JH having what one month before transition with Kirby?

  20. shoeguy Guest

    Pieper will ultimately be the next CEO. In order for American to achieve its lofty goals of closing the gap with its peers (10 years late), it needs to overhaul its c-suite. The "sunbelt" strategy was not the answer. The money is in big coastal and midwest cities, not in Charlotte, Chatanooga, or Greenberg Spartanburg. American is turning around, slowly but surely, but it is executing a lot of change amid high fuel prices, a...

    Pieper will ultimately be the next CEO. In order for American to achieve its lofty goals of closing the gap with its peers (10 years late), it needs to overhaul its c-suite. The "sunbelt" strategy was not the answer. The money is in big coastal and midwest cities, not in Charlotte, Chatanooga, or Greenberg Spartanburg. American is turning around, slowly but surely, but it is executing a lot of change amid high fuel prices, a looming US debt crisis, and a likely recession in 2027.

  21. Randy Diamond

    AA needs to add more premium seats on the 787-8's which mostly fly out of PHL, ORD, etc. They reduced the number of J seats to 20 - and when you fly out of PHL in the summer with lots of delays and misconnects - the flights are going to Europe sometimes with only 10 J passengers.

  22. George Romey Guest

    Not sure how much International expansion AA can do in the next five years. They do not have the planes and have no immediate plans to beef up widebody stock. New orders would take five years to procure. Unless AA goes into the used market for planes.

    1. Former Concierge Key Guest

      Even if AA had the planes, it needs to choose international way-points. The network needs work. AA still has unused lots at JFK. They really need to rethink JFK. And, if AA wants to reenter the TPAC market, they really need to rethink LAX.

  23. Former Concierge Key Guest

    Znotins' network planning alienated me and was one of the key reasons I left AA. When you have to go from JFK to DFW to get to Frankfurt, or something similar, something is fundamentally wrong.

    1. s94ff Guest

      As a New Yorker I don't want to disagree, but is that actually true? Lots of people live closer to DFW.

    2. 1990_ Diamond

      Psh. What kind of New Yorker are you, s94ff? Upstate? C'mon. Former Key is right; no one in NYC is back-tracking to DFW to get to FRA. (PHL, ok, maybe, but even that is not ideal.)

    3. Former Concierge Key Guest

      AA will also route someone from SFO to DFW to Tokyo. What the absolute (heck)? Separately, certain routes would be on-again-off-again. A person couldn't count on a particular route (or booking) actually being there. I can't plan travel like that.

    4. s94ff Guest

      I wasn't saying to backtrack. I was saying perhaps AA has customers who live closer to DFW. Maybe the NYC to FRA market is saturated and they're happy getting people from DFW (and "nearby") to FRA.

    5. R2ro Member

      Usually fly in the back but spot on about New York. I'd never consider backtracking unless it's a J (or above) award at the right price or travel dates. PHL's pretty much my limit.

  24. Scudder Diamond

    A picture of how leadership at AA views their customers— that guy and his wife physically pushed past me and other pax to rush a check in line. (Late opening line at an outstation.)

    1. Scudder Diamond

      Yes, him. Spring 2025 and SYD – LAX was canceled. Rescheduled the next day as a rescue flight, leading to the unusual departure time and delayed check-in. Half the plane was milling around while they set up stanchions and when flagship first check-in opened, Znotins and his wife literally physically pushed past people to be first in line.

      I took a deep breath to let it roll off my back, knowing I was going...

      Yes, him. Spring 2025 and SYD – LAX was canceled. Rescheduled the next day as a rescue flight, leading to the unusual departure time and delayed check-in. Half the plane was milling around while they set up stanchions and when flagship first check-in opened, Znotins and his wife literally physically pushed past people to be first in line.

      I took a deep breath to let it roll off my back, knowing I was going to be in an 8 person cabin with these self-important schmucks for 14+ hours. But when I realized he worked for the company, in any capacity, I was pissed. So started looking in to who he was.

    2. Eskimo Guest

      To be fair, people are milling around.

      So for someone who knows exactly what to do is to do it before the horde confusion kicks in and waste 60 mins.

    3. Scudder Diamond

      People know what they’re doing at Flagship First check in. EP or above or paid for that TPAC ticket in F.

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Skittles McGee Guest

Not quite sure I'd agree with, "I’m skeptical of anyone who has been in the organization for two decades and comes from America West or US Airways, simply because this is the same group of people who caused this mess." Both carriers had problems, yes - but they also had some great things that had turned around and were improving - until they rescued AA. AA's pompous and arrogant treatment of those 2 carriers to NOT do things their way nor take any suggestions or recommendations from them indicates to me that AA deserves its poor reputation. They had it coming.

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SteveJay27 New Member

That price is why AA is a good stock purchase.

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AA Guest

Where in Asia are they going to fly to? Where are they going to fly from, LAX? LAX has bad yields and bad geography. The great US3 australia/NZ overcapacity experiment seems dead. Even more season leisure flights to Europe? Even more flights to London? Maybe they could beef up South America flying, that's an actual strength and unique niche they have.

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Andrew Diamond

I will never understand AA's international strategy. "Look, you can connect in Red America and take a crappy hard and soft product to fly somewhere international!" Is it patriotism, or just insularity?

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Rob Guest

If the B737-10 receives certification, AA should make a subfleet for transcontinental flights and use all of the A321XLR’s for international flights from JFK, PHL, MIA, etc.

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