We just spent a few nights at the 86-key Capella Taipei, which opened in 2025, setting a new standard for hotels in the city. I was very much looking forward to this stay, not just because I thought this specific hotel looked beautiful, but also because I was intrigued by the Capella brand more broadly.
I had heard amazing things about Capella, but wasn’t sure what actually set the boutique hotel group apart. Well, now I know, and I’m kind of determined to stay at every Capella property. This brand is much more differentiated than I was expecting.
I don’t have enough good things to say about the Capella Taipei, and I can’t recommend a stay here enough. From the design, to the incredible service, to the generous inclusions, this property exceeded my already high expectations.
For what it’s worth, the rate for our nights was around $700 per night, which is obviously steep for Taipei, but you really do get a lot, and you have to appreciate the general value you get for your money in parts of Asia vs. the United States, when talking about hotels of this caliber. In this post I’d like to share some initial thoughts, and then soon I’ll have a full review.
In this post:
The Capella Taipei has breathtaking design, beautiful rooms
Each Capella property has a completely different vibe that’s specific to the location, and some properties are really eclectic. The Capella Taipei is described as a “modern mansion,” and I think that perfectly sums it up.
The interiors were designed by André Fu Studio, also behind properties like Upper House Hong Kong, Waldorf Astoria Osaka, Dusit Thani, Hotel The Mitsui Kyoto, etc. This is one of the most gorgeously designed and residential feeling hotels I’ve ever stayed in.
The Capella Taipei food & beverage outlets are all located on the first and second floor, and are open to the public. How beautiful is this?!



But then the rooms and main lobby are located on floors 14 through 17, and that’s only open to hotel guests, so it really creates an intimate feel. When you’re on any of those floors, you feel like you have the place to yourself.


We were staying in a deluxe room, one category up from the entry level accommodation, and I loved the design.

How pretty is this pool, with Taipei 101 out in the distance?

Or how nice is the spa?!

And look at the quality of that gym equipment!

I love Capella’s generous inclusions and gestures
Beyond the design, the first thing that stood out to me is just how many little things were included with our stay. It’s nice when you stay at an expensive hotel, but feel like you’re actually well taken care of, and like the hotel isn’t stingy with guests.
For example, we had a lovely welcome amenity consisting of a bottle of champagne, fruit, and some sweets.

All non-alcoholic drinks and snacks in the minibar were included.

Each night with turndown service, we were brought a different little gift, from an acupressure massager, to an herbal medicine bag, to walnut massage balls.

The blue magpie is the national bird of Taiwan, and we were talking with one of the staff about how cool the hotel’s design is, with all the ways they integrate the birds into the property’s design. That evening, there were two blue magpie stuffed animals waiting for us in our room.

Another evening, a tasty dessert was placed in our room for us with turndown service.

On our last morning we had an early departure, and the hotel proactively insisted on packing us a breakfast to go. And it wasn’t just a croissant — it included a sandwich, a full fruit plate, etc.

For that matter, they had a lovely departure gift for us, with a thoughtful handwritten note (don’t ask about the picture… or do… it involves Twilight).

Here’s another cool concept — Capella has the “Living Room” concept, a space that’s open to all hotel guests on a complimentary basis. It’s a nice place to relax, and also has complimentary non-alcoholic drinks and snacks throughout the day.


On top of that, in the afternoons there’s an afternoon tea service, and in the evenings, there’s even a complimentary happy hour.



The Capella Taipei has friendly and passionate staff
Service at Capella Taipei was simply top notch. Across the board, the staff just couldn’t have been lovelier, from the German general manager, Dennis, to all the restaurant staff, front office staff, etc. (a special shoutout to Edward, Fiona, and Joyce, who made our stay extra memorable… but so did so many other people, so that’s by no means exhaustive!).
As I mentioned above, I was curious what differentiated the Capella brand soft product, and based on this experience, two things stood out regarding service, beyond it just being good.
First of all, service very much felt like Aman back in the day, where hotel staff are incredibly engaging, constantly check on guests, get to know preferences, have conversations, etc. You certainly don’t feel like “just a number” here, but instead, are made to feel like a guest in someone’s home. I can’t count the number of times that the general manager personally checked on each guest.
The other interesting thing is that Capella refers to many of its employees as “cultirsts,” and the idea is that they act as ambassadors for the culture of the destination. Capella is clearly a premium leisure brand more than a business brand, and I love that, as there’s nothing that feels corporate about this property.
For example, three times per day they have “Capella Moments,” intended to highlight different parts of the local culture. This includes a morning, afternoon, and evening ritual. As an example, one afternoon you could do umbrella printing in the living room.

The Capella Taipei is a next-level food & beverage powerhouse
I have never in my life seen a hotel this small with this impressive of a food & beverage program. I just couldn’t believe the variety of restaurants and bars that the hotel has.
The hotel has Rong Ju (a Michelin-starred Chinese restaurant with a modern twist), Mizue (a ryokan-inspired Japanese omakase restaurant), Ember 28 (a grill-focused steakhouse of sorts), Plume (the all-day lobby lounge, also where breakfast is served), Atelier Plume (the elegant coffee shop), and The Glasshouse (literally a three-story bar, with each level having a distinct concept).

The thing is, you have some hotels that have a bunch of outlets, but they’re all just sort of “meh.” We ended up checking out a few of the Capella’s options, and each of the experiences couldn’t have been better.
For example, we had dinner at Mizue, and it was one of my favorite omakase experiences ever. Yes, the food was excellent, but what really made it special was Chef Hara. He’s still a relatively young guy, but his passion and enthusiasm took the experience to the next level.

Much like the rest of the Capella experience, everything just felt so deliberate and thought out. For example, for one of the courses, guests were asked to take off their rings, because the vinegar could damage them. So we were presented with little ring pillows, made by Chef Hara’s mother. I mean… how can you not love that?!
We also loved The Glasshouse, and went there for drinks one evening. We went to the Taiwanese-inspired floor, which was absolutely packed. I also loved how imaginative the cocktails were, and settled on one with kumquat. Yum.


Bottom line
We had an amazing stay at Capella Taipei, and I can’t recommend this property enough. It’s probably one of my five favorite city hotels I’ve ever stayed in. I loved the property’s design, the rooms, the friendly and frictionless service, and the great amenities, including some stellar food & beverage outlets.
Obviously this property isn’t cheap, though given the hotel rate inflation we’ve seen all over the world, I’d consider this to be a pretty great value, all things considered. I’d say it’s worth traveling to Taipei just to stay at the Capella, but of course Taipei has so much more to offer as well (I loved it more than ever with this stay, and think it’s now among my top four cities in Asia). Capella has certainly won a new fan after this stay, and now I need to figure out which Capella to hit up next.
What’s your take on the Capella Taipei?
Ben—curious what your take is on the trade offs of invading in this level of hotel somewhere like Taipei where presumably there’s lots of food and activities you want to do in the city itself. (Though perhaps you’ve been there many times already so it was less important on this trip?) How do you approach thinking through spending $$$ on an excellent hotel with things like included meals and cultural experiences versus saving some money...
Ben—curious what your take is on the trade offs of invading in this level of hotel somewhere like Taipei where presumably there’s lots of food and activities you want to do in the city itself. (Though perhaps you’ve been there many times already so it was less important on this trip?) How do you approach thinking through spending $$$ on an excellent hotel with things like included meals and cultural experiences versus saving some money when you’ll be touring around the destination and wanting to try local restaurants all day?
Wait till you try the overpriced Capella Bangkok.
A very very solid property and brand. Just not at this mark up.
The "friendly and frictionless service" at Capella Taipei is common to just about any hotel in Taiwan. Thank the Taiwan culture. It's in their nature to provide excellence in everything they do.
Capella is the anti-Four Seasons.
Capella is about hospitality. FS is about revenue maximization and capital extraction.
BUT WERE THE SHOWER AMENITIES FACING THE RIGHT WAY??
Reposting ONCE AGAIN
Capellas are points hotels, though I don't think I would use my Discovery dollars on them when there are better value options out there.
I agree with the general sentiment of this post though - my view is that this blog is pitched at premium leisure travellers who may or may not travel for work but do their personal travel in premium cabins, while the $1000+ a night hotels are more...
Reposting ONCE AGAIN
Capellas are points hotels, though I don't think I would use my Discovery dollars on them when there are better value options out there.
I agree with the general sentiment of this post though - my view is that this blog is pitched at premium leisure travellers who may or may not travel for work but do their personal travel in premium cabins, while the $1000+ a night hotels are more relevant to those seeking an once in a lifetime experience and the private jet crowd.
That was meant to be a response to James which nevertheless did appear in the end.
the common denominator in all these recent hotels seems to be staying at them using Ford's travel advisor rate...not sure if that was the case here as well? Not that I begrudge you for staying at the lowest possible rate, but it seems to skew the review since we won't be getting that rate, and we presumably won't be getting the same treatment from management since we won't be known travel advisors. I'd rather we...
the common denominator in all these recent hotels seems to be staying at them using Ford's travel advisor rate...not sure if that was the case here as well? Not that I begrudge you for staying at the lowest possible rate, but it seems to skew the review since we won't be getting that rate, and we presumably won't be getting the same treatment from management since we won't be known travel advisors. I'd rather we go back to points stays.
Plus as nice as this hotel seems, who wants to spend all the time at their "moments", "living room" and "happy hours" all inside the hotel, when Taipei is at your doorstep.
The location is not that good, in my opinion. Location, however, is subjective, because the office building that you need to go might be 1 minute away.
This is a good review because it highlights a hotel that is not a Hyatt, Hilton, or Marriott.
What a review it wasn't on my radar for my fall trip but now I am tempted. Very well written review.
Cant agree more. However as good as it is, I ranked the Taipei hotel and the bottom half of Capellas. Stayed at all 8 of them almost a week each during a 2 month trip with the family last year. Recently added Macao to try next, as well as their sister hotel Patina Osaka. GM Dennis btw was my favorite GM of the lot.
Have you noticed your drift away from points hotels, which were aspirational to the rest of us (and you at one point as well) and towards hotels which are beyond the price range of almost all your readership?
For the record, I think you are free to stay wherever you want, but I'm curious if you've noticed this about yourself. In the last few years you've really extolled the virtues of Airelles, Aman (in fairness...
Have you noticed your drift away from points hotels, which were aspirational to the rest of us (and you at one point as well) and towards hotels which are beyond the price range of almost all your readership?
For the record, I think you are free to stay wherever you want, but I'm curious if you've noticed this about yourself. In the last few years you've really extolled the virtues of Airelles, Aman (in fairness you've long liked that one) Four Seasons, Capella, etc. And then in the last few months you've started to attack common redemption hotels as 'point farms'.
I don't know if it's Ford being a travel advisor (and thus a vested interest in getting us to book such places), the legitimate value shift post-pandemic, a general increase in your wealth and 'lifestyle creep' in the last few years, or some combination of all three. But it's getting hard to avoid noticing as a longtime reader.
Well said. Very much agreed.
Clearly these stays are overwhelming advertising for Ford. IMO, these hotels are mostly very overpriced, with prices 2x-5x what you could pay for a similar points hotel. If people want to spend their money on such things, that is their perogative.
Totally agree. While it's refreshing to read from uber luxury hotels once in a while, when already 70% of hotel reviews are most expensive hotels of the city/country visited, it's really kind of hotel porn and not that much valuable information for my future trips.
Capellas are points hotels, though I don't think I would use my Discovery dollars on them when there are better value options out there.
I agree with the general sentiment of this post though - my view is that this blog is pitched at premium leisure travellers who may or may not travel for work but do their personal travel in premium cabins, while the $1000+ a night hotels are more relevant to those seeking an once in a lifetime experience and the private jet crowd.
While I very much enjoy Ben’s extremely well-written reviews - including this one - I do agree, as a 10+ year daily reader of OMAAT. I don’t, however, think that it’s ads for Ford’s business, I just think that he has a lot of money and have shifted to and gotten used to this standard. For me personally, I stay at 100+ hotels a year but my avg daily rate is probably around $200-250 or...
While I very much enjoy Ben’s extremely well-written reviews - including this one - I do agree, as a 10+ year daily reader of OMAAT. I don’t, however, think that it’s ads for Ford’s business, I just think that he has a lot of money and have shifted to and gotten used to this standard. For me personally, I stay at 100+ hotels a year but my avg daily rate is probably around $200-250 or so, with a few outliers. Wouldn’t even consider paying $700+ for a non-suite room in a city hotel.
Small counterpoint - the Technogym equipment that is all over European and Asian hotels is absolute crap IMO...looks nice and modern, but horrible to use, poor ergonomics.
Hotel p0rn!
Ben - how did you book it (apologies if I missed it)?
I was recently in Taipei with some hotel credits to use... but Capella was not showing up through Amex FHR, Chase Edit or Renowned Hotels (United Quest).
How many needles came with that "acupuncture" gift kit? I think you meant "acupressure."
@ SD Ron -- Hah, indeed. Fixed, thank you!
@Ben Schlappig did you sign up for Discovery Loyalty? If so you only need two more brand stays to get top tier Titanium status.
Yet another charmless, sterile, Palace of Beige.
Thanks Ben for the review. Will be staying here next month as well.
You can only dream about seeing this in the United States especially at that price point.