Review: Park Hyatt Milan, Italy (Stellar, Central Hotel, But Missing Desks)

Review: Park Hyatt Milan, Italy (Stellar, Central Hotel, But Missing Desks)

NAME: Park Hyatt Milan
LOCATION: Milan, Italy
DATE: December 2025
REVIEW RATING:
BEN SAYS: The Park Hyatt Milan couldn't be more central, and has nicely renovated rooms, a great restaurant and bar with a delicious breakfast, friendly service, and a nice spa area. There are a couple of quirks, though, like the lack of functional seating in rooms.
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For the first hotel stay of our Good Morning Milan, Goodnight Moon trip, my dad and I spent two nights at the Park Hyatt Milan. I had stayed at the 106-room property several years back, but it underwent a full renovation in 2022, so I was excited to stay there again.

The Park Hyatt Milan is an excellent property, if you ask me — it has a super central location, it feels luxurious and boutique, it has a good food and beverage scene with a solid breakfast buffet, and it even has a nice spa area that all guests can use. Since we were staying before Christmas, I also have to say that this property might just have had the nicest and most over-the-top Christmas decorations I’ve seen at any hotel of this size.

There are a couple of quirks to the Park Hyatt Milan, though, including that the rooms don’t have desks (just a personal frustration of mine), but all-in-all, I’d highly recommend this property.

I’d argue it’s without a doubt the best Milan property that belongs to one of the major hotel groups where you can efficiently redeem points. Even when paying cash, I’d say this is a good luxury option, since it’s priced quite a bit lower than the city’s very top tier of hotels (while still being very expensive, admittedly).

Booking the Park Hyatt Milan

The Park Hyatt Milan is a Category 8 World of Hyatt property, which is Hyatt’s highest category of hotels. So if redeeming World of Hyatt points, you can expect to pay anywhere from 35,000 to 45,000 points per night. Over the nights of our stay, the cost was 40,000 points per night. So I booked my dad and I each a room, meaning the cost was 80,000 points per room.

Cash rates for entry level rooms at this hotel generally range from €900 to €1,500 per night, depending on the time of year (for our nights, the rate would’ve been €1,050). If you’re paying cash for your stay, I’d recommend booking through the Hyatt Privé program, which offers extra perks, including a room upgrade, a property credit, complimentary breakfast, and more.

Those rates are obviously high, though Milan’s very top tier properties (BVLGARI, Four Seasons, Mandarin Oriental, etc.), tend to retail for more like €1,200 to €2,000 per night, so the Park Hyatt is more affordably priced.

Park Hyatt Milan location

The Park Hyatt Milan couldn’t possibly have a more central location. It’s located right next to the Galleria Vittorio Emanuele II and Piazza del Duomo, which are two of Milan’s biggest landmarks.

In the below picture, what you see to the right with all of the Christmas decorations is the Park Hyatt, while straight ahead is the famous galleria.

The Park Hyatt Milan is near the Galleria Vittorio Emanuele II
The Park Hyatt Milan is near the Galleria Vittorio Emanuele II
The Park Hyatt Milan is near the Piazza del Duomo

Now, the property is so central that it’s almost a double edged sword. While the hotel is on a side street, when you walk outside, you’re immediately in an area that’s very crowded. So it’s a little different than staying at one of the other luxury properties, where you’re a few blocks from all the action.

Park Hyatt Milan exterior

The Park Hyatt really goes all-out when it comes to Christmas decorations, and so many tourists heading to the various sights would stop and photograph the outside of the hotel.

Park Hyatt Milan Christmas decorations
Park Hyatt Milan Christmas decorations

Speaking of Christmas, I was pleasantly surprised by the very cute Christmas markets that the city had, also right outside the hotel.

The Park Hyatt Milan is near the Christmas markets

Also, just a general note — Milan is a city that grows on me with every visit. It’s often considered to be more of an industrial city and a fashion capital (neither of which hold much appeal to me), and a jumping off point to places like Lake Como. But I really do enjoy the city, as it also has great architecture, lots to see, and amazing dining.

My dad and I also lucked out with incredible weather. It was nothing but sunny skies, and it got to around 50 degrees Fahrenheit (10 Celsius) during the day, which you can’t beat for a December visit. So we were really blessed in that regard… go figure our visit to Germany immediately after this had exactly the opposite weather.

Park Hyatt Milan lobby & check-in

We arrived at the Park Hyatt Milan around 1PM, and were warmly greeted by the bellmen, assisted with our bags, and directed to reception. I have to say, the most underwhelming part of the Park Hyatt Milan is the lobby — it consists exclusively of what you see below, so the only seating in the lobby is a few benches.

The ground floor also has food and beverage outlets you can hang out in, but purely in terms of lobby space, options are limited.

Park Hyatt Milan lobby
Park Hyatt Milan elevators

Our check-in process was friendly and really efficient. For what it’s worth, I had used World of Hyatt suite upgrade awards to confirm junior suites for both of our rooms. This hotel is generally pretty good with upgrades, given that 25 of the 106 accommodations are suites.

While neither of our rooms were quite ready, they were still ready ahead of check-in time. In the meantime, we were invited to the hotel’s bar for a drink — I had a delicious cappuccino.

Park Hyatt Milan welcome drink

Park Hyatt Milan junior suite

The Park Hyatt Milan has six floors, and my dad and I were both assigned junior suites on the fifth floor. Even the elevator area on each floor had Christmas decorations.

Park Hyatt Milan elevators

The Park Hyatt Milan is in a rectangular shape, so each floor has four hallways that connect. This means some rooms face the courtyard, while others face the street.

Park Hyatt Milan hallway

I was assigned room 520, a courtyard view room (which is probably ideal in terms of noise).

Park Hyatt Milan junior suite exterior

The Park Hyatt Milan junior suites are marketed as being 602 square feet (56 square meters), so they’re pretty generously sized for a non-full suite. I must say, I think they did a great job with the renovation, though oddly, I think the rooms actually look better in person than in pictures.

From looking at the pictures I took, this looks like it could “just” be a Hyatt Regency, or something. However, all the finishes feel high end, so I was impressed.

Anyway, upon entering the room, I was first in the living area, which consisted of two chairs and a seat that could maybe fit two or three people. The seating area faced a console in the center of the room, which had a TV on both sides, plus a minibar.

Park Hyatt Milan junior suite living area
Park Hyatt Milan junior suite living area
Park Hyatt Milan junior suite TV & minibar

That console had a Lavazza coffee machine, a La Via del Tè tea selection, plus a minibar with snacks and drinks for purchase.

Park Hyatt Milan junior suite in-room coffee machine
Park Hyatt Milan junior suite in-room tea selection
Park Hyatt Milan junior suite minibar

Then the bedroom area had a plush king size bed which I found to be very comfortable, with conveniently located outlets on both sides.

Park Hyatt Milan junior suite king bed

There was also a TV across from it, so that center console area had a TV facing in each direction.

Park Hyatt Milan junior suite TV

The room faced the courtyard, which felt serene, and was quiet.

Park Hyatt Milan junior suite view

The bathroom was then on the opposite side of the living area, inside the entrance to the room and to the left. It was a fully separate room. As you entered, there were first double sinks, along with quite a bit of closet space.

Park Hyatt Milan junior suite bathroom sinks
Park Hyatt Milan junior suite bathroom

Then there was a large walk-in shower, plus a bathtub.

Park Hyatt Milan junior suite bathroom shower & bathtub

Water pressure in the shower was excellent, and toiletries were from Lorenzo Villoresi Firenze, in reusable bottles.

Park Hyatt Milan junior suite shower
Park Hyatt Milan junior suite toiletries

The toilet and bidet were in a separate room to the side of the shower.

Park Hyatt Milan junior suite toilet

There was also a vanity, along with an extra luggage rack.

Park Hyatt Milan junior suite bathroom vanity

About an hour after arriving in the room, a welcome amenity was delivered. This consisted of a fruit plate, plus a bottle of Montelvini Asolo Prosecco (which retails for ~$15 in the US).

Park Hyatt Milan junior suite welcome amenity
Park Hyatt Milan junior suite welcome amenity

Wi-Fi in the room was fast and free, and housekeeping took place twice a day, including turndown service.

All-in-all, I thought the room was great, with one major oversight. The living area was stylish, but just wasn’t functional:

  • I know there’s a general “war on desks” as hotel rooms are redesigned, and that was a casualty during this property’s redesign; it’s bizarre, because the junior suite was huge, so there would’ve been plenty of room for a desk, but they opted not to offer that
  • There wasn’t even any sort of a dining table or space to properly eat, as the living area felt so much more like it was about stylish design rather than functionality or comfort

So this just has to be one of the least functional rooms I’ve gotten in a long time in terms of the ability to sit and be productive, eat, or relax, because the living room setup was just so impractical. Anyway, that’s honestly one of the only complaints I have about this hotel.

Park Hyatt Milan spa & gym

The Park Hyatt Milan has a beautiful spa and gym that takes up the entire basement level. The gym can be accessed by guests 24/7, and is small but functional, with a decent selection of cardio and weight equipment. My only complaint is that I wish they had free weights heavier than 14kg, since that’s really not very heavy.

Park Hyatt Milan gym
Park Hyatt Milan gym
Park Hyatt Milan gym
Park Hyatt Milan gym
Park Hyatt Milan gym

The Park Hyatt Milan also has the AQVAM Spa. The spa’s facilities are open to hotel guests daily from 7:30AM until 11PM. It’s a small but very nice setup, with a hot tub, relaxation area, changing rooms, steam room, tea and snacks, and more.

Park Hyatt Milan spa layout
Park Hyatt Milan spa hot tub
Park Hyatt Milan spa hot tub
Park Hyatt Milan relaxation area
Park Hyatt Milan spa sitting area
Park Hyatt Milan spa tea & snacks
Park Hyatt Milan spa changing room
Park Hyatt Milan spa steam room

Beyond the general facilities, the spa is open for treatments between 9AM and 9PM daily, and you can find the spa menu here (we didn’t get any spa treatments).

Park Hyatt Milan spa treatment room

Park Hyatt Milan restaurants & bars

When it comes to dining at the Park Hyatt Milan, there are three venues:

  • La Cupola is the hotel’s all-day dining restaurant, and it’s sort of a combined restaurant and lounge; it’s a beautiful space, as it’s the social hub of the hotel
  • Mio Lab Cocktail Bar is the hotel’s bar, and it’s open from early afternoon until late at night, so it’s an alternative venue for enjoying drinks
  • Pellico 3 Milano is the hotel’s fine dining restaurant, and it’s only open for dinner, described as serving Mediterranean cuisine with Italian tradition

To start, La Cupola is really the center of the hotel, and it takes up a majority of the ground floor. The restaurant’s name means “the dome” in Italian, which makes sense, since the restaurant is located underneath a glass dome.

It serves breakfast daily from 7AM until 11AM, and has an all-day dining menu from 12PM until 11PM, and you can find the menus here. You can also just come here for a drink, and this place really is popular with hotel guests and locals alike. How beautiful are these Christmas decorations?!

Park Hyatt Milan La Cupola Restaurant
Park Hyatt Milan La Cupola Restaurant
Park Hyatt Milan La Cupola Restaurant seating
Park Hyatt Milan La Cupola Restaurant seating
Park Hyatt Milan La Cupola Restaurant dome

On account of my World of Hyatt Globalist status, we received complimentary breakfast, which ordinarily retails for €65 per person.

Park Hyatt Milan breakfast menu

While European breakfast buffets are rarely to the level of what you’ll find in the Middle East or Asia, I found the quality of everything to be spectacular. This was one of the best breakfast buffets I’ve had in Europe in a long time, in terms of quality.

The breakfast buffet had a delicious selection of fresh fruit, cold cuts, cheese, fresh bakery items, cake, yogurt, cereal, some Middle Eastern dishes, and more. Yum, yum, yum.

Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet
Park Hyatt Milan breakfast buffet

The barista-made cappuccino and freshly squeezed orange juice were excellent, and one of my cappuccinos even had Christmas “art” on it.

Park Hyatt Milan breakfast drinks
Park Hyatt Milan breakfast drinks

The buffet could be supplemented by a small a la carte selection, so one morning I had scrambled eggs with avocado, and another morning I had pancakes.

Park Hyatt Milan breakfast mains
Park Hyatt Milan breakfast mains

Mio Lab Cocktail Bar is open daily from 12PM until 12:30AM, and you can find the menu here. It’s also a pretty space, with individual tables, along with high-top seating at the bar.

Park Hyatt Milan Mio Lab Cocktail Bar
Park Hyatt Milan Mio Lab Cocktail Bar seating
Park Hyatt Milan Mio Lab Cocktail Bar seating

My dad and I had a pre-dinner drink here on our second evening (the first day I was too hungover from our Emirates flight to drink anything). I had a negroni, served with a trio of bar snacks.

Park Hyatt Milan Mio Lab Cocktail Bar drink

I may have also randomly had a tiramisu, as one does before dinner in Italy…

Park Hyatt Milan Mio Lab Cocktail Bar tiramisu

Park Hyatt Milan service

Across the board, I found service at the Park Hyatt Milan to be excellent. All the employees were genuinely friendly and professional, and seemed invested in making sure that guests had a great experience.

There wasn’t any one interaction to share that was so over the top, but I’d describe the service as being uniformly good and frictionless, which should always be the goal.

Bottom line

I’m happy I had the chance to return to the Park Hyatt Milan after its renovation, as my dad and I really both enjoyed our stay. The hotel has a central location, with nicely appointed rooms, solid dining outlets (including a sumptuous breakfast), and very friendly service.

There are a couple of quirks, though. One very minor thing that doesn’t bother me is the lack of a proper lobby space. What bothers me more is the lack of a desk or dining table in a junior suite, despite there being plenty of space. It’s just one of the strangest living area setups I’ve seen in a room, in terms of functionality.

On balance, I’d highly recommend this property, and would return in a heartbeat.

What’s your take on the Park Hyatt Milan?

Conversations (16)
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  1. Clem Diamond

    I stayed there earlier this year and felt very much the same, I somehow came without a lot of expectations and was very pleasantly surprised! I stayed in the same room as you, and you're right it looks way better and high end in person. I thought the bathroom was oddly gigantic, almost absurd? I also found the breakfast to be spectacular, the amount of options and the quality are some of the best in...

    I stayed there earlier this year and felt very much the same, I somehow came without a lot of expectations and was very pleasantly surprised! I stayed in the same room as you, and you're right it looks way better and high end in person. I thought the bathroom was oddly gigantic, almost absurd? I also found the breakfast to be spectacular, the amount of options and the quality are some of the best in Europe. As much as I prefer hotels that aren't right smack in the middle of the touristic center, I'd 100% go back next time!

  2. Alian Guest

    I’d reckon the lobby has no seating is to not temp outsiders from coming in to sit for free since it’s a crowded area.

  3. Maryland Guest

    This is a great location. The Duomo, the galleria and not to be overlooked La Scala. ( you can visit ) making the most of Milan's architectural highlights in a short trip. This adds a lot of value. ( I stay in a WWII tiny hotel, near the train station. Not fancy but an interesting thrift that I love)

  4. Samo Guest

    I was walking by the hotel few days before Christmas and I was thinking about how it must be a nice hotel inside but what a terrible location it is, lol. You basically walk right into the most touristy crowds out there with no way to avoid it, and you have to travel for at least 10-15 mins to get anywhere even remotely local. Reminds me of Hilton Budapest. But judging by the review this product is very much worth the inconvenience :)

  5. Super Diamond

    I'm bummed they changed out the toiletries! The old hair products had one of my most favorite scents of all time (I think they were Laura Tonatto?). Do like that they stayed Italian though.

    I'll take your word that the renovation looks better in person, as I think the pre-facelift rooms had more character. Looks sleek but generic now.

    Overall a fond memory of this hotel and glad it's still highly recommended. I woke up...

    I'm bummed they changed out the toiletries! The old hair products had one of my most favorite scents of all time (I think they were Laura Tonatto?). Do like that they stayed Italian though.

    I'll take your word that the renovation looks better in person, as I think the pre-facelift rooms had more character. Looks sleek but generic now.

    Overall a fond memory of this hotel and glad it's still highly recommended. I woke up at the very very tail end of breakfast one day and the staff went out of their way to ensure I still got everything I wanted from the buffet or otherwise.

  6. mdande7 Diamond

    Honest question. Do people really like rain showers? I do not want to shower with water going down my head and face. So I ate it when the only other option is hand held without a hook high enough to shower. Like this one appears to have.

    Am I alone?

    1. Samo Guest

      I hate rainshowers but I equally hate any kind of fixed-position shower. Handshower is the way to go as far as I'm concerned, I never understood how am I supposed to clean myself thoroughly without it.

    2. jak Member

      No, you’re not alone. I don’t even like them when they’re an option with a wall mounted or hand held wand as invariably drops of cold water drip out of them on to you.

  7. Randy Diamond

    Eliminating desks and dressers - isn't that the new trendy approach by hotels to appeal to young people who want to just lay on the coach and play on their phone or tablet and leave their clothes in the suitcase? Only older people and business travelers want a desk and dresser - but this is not their intended market.

    1. FNT Delta Diamond Guest

      The whole remove-the-desks trend peaked around 2015 at Marriotts, Sheratons and the like -- mediocre 4-star hotels. For the most part, I believe it was reversed because the pushback from customers was significant.

  8. FNT Delta Diamond Guest

    First, you describe the hotel as both luxury and boutique. Those are not the same thing. Boutique hotels are generally not luxury, and true luxury hotels are rarely boutique. Using both terms just muddies the waters.

    Second, the decor is simply bad. Hyatt desperately needs a new design team for Park Hyatt. Whoever is overseeing the brand seems obsessed with low tables and bland blonde and brown woods—the aesthetic looks like the bastard offspring of...

    First, you describe the hotel as both luxury and boutique. Those are not the same thing. Boutique hotels are generally not luxury, and true luxury hotels are rarely boutique. Using both terms just muddies the waters.

    Second, the decor is simply bad. Hyatt desperately needs a new design team for Park Hyatt. Whoever is overseeing the brand seems obsessed with low tables and bland blonde and brown woods—the aesthetic looks like the bastard offspring of IKEA and Japanese minimalism. What, exactly, was renovated in 2022? Because the interiors read early-2000s.

    Third, look at the bathroom. In 2025, at a luxury hotel, it’s reasonable to expect a Toto-style bidet integrated into the toilet—not a separate, standalone bidet that feels dated and awkward.

    Fourth, the welcome amenity is underwhelming. Prosecco? That’s cheap. A Park Hyatt in Italy should be pouring Trentodoc or Franciacorta. Both sparkling wines are made from the same traditional method as champagne. Some would argue Trentodoc or Franciacorta is better than champagne. Then again, this is consistent with Hyatt’s broader weakness: among the major hotel chains, it has the least compelling food and beverage program.

    1. Reyyan Diamond

      Small comment on the bidet; As this is Italy, they’ve chosen for a European bidet style. Although a Toto is more stylish and better in my opinion too, it’s just a region thing. In the middle east it’s mostly a hand shower, much less easy to use.

  9. Andrew Guest

    Looks lovely! I am weird and prefer luxury European hotel breakfasts to Asian. I don’t eat very much and I find the ones I had in Thailand overwhelming and definitely led me to over eating

  10. Throwawayname Guest

    "I’d argue it’s without a doubt the best Milan property that belongs to one of the major hotel groups..."

    Does that mean it's 'without a doubt' better than the Avani Palazzo Moscova, or is it just that GHA are an Alliance rather than a 'group'?

    (having said that, my curiosity is rather academic as I'm not exactly planning to pay 4-figure sums for a night in a city hotel, and certainly not in Italy where...

    "I’d argue it’s without a doubt the best Milan property that belongs to one of the major hotel groups..."

    Does that mean it's 'without a doubt' better than the Avani Palazzo Moscova, or is it just that GHA are an Alliance rather than a 'group'?

    (having said that, my curiosity is rather academic as I'm not exactly planning to pay 4-figure sums for a night in a city hotel, and certainly not in Italy where prices get dramatically cheaper the moment you leave the centro storico)

    1. Ben Schlappig OMAAT

      @ Throwawayname -- I'd consider GHA to be a hotel marketing alliance, rather than a hotel group as such. People are free to disagree, but that's my take, and it's not intended to be a knock on GHA (which is awesome).

    2. Throwawayname Guest

      Fair enough!

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Reyyan Diamond

Small comment on the bidet; As this is Italy, they’ve chosen for a European bidet style. Although a Toto is more stylish and better in my opinion too, it’s just a region thing. In the middle east it’s mostly a hand shower, much less easy to use.

1
FNT Delta Diamond Guest

First, you describe the hotel as both luxury and boutique. Those are not the same thing. Boutique hotels are generally not luxury, and true luxury hotels are rarely boutique. Using both terms just muddies the waters. Second, the decor is simply bad. Hyatt desperately needs a new design team for Park Hyatt. Whoever is overseeing the brand seems obsessed with low tables and bland blonde and brown woods—the aesthetic looks like the bastard offspring of IKEA and Japanese minimalism. What, exactly, was renovated in 2022? Because the interiors read early-2000s. Third, look at the bathroom. In 2025, at a luxury hotel, it’s reasonable to expect a Toto-style bidet integrated into the toilet—not a separate, standalone bidet that feels dated and awkward. Fourth, the welcome amenity is underwhelming. Prosecco? That’s cheap. A Park Hyatt in Italy should be pouring Trentodoc or Franciacorta. Both sparkling wines are made from the same traditional method as champagne. Some would argue Trentodoc or Franciacorta is better than champagne. Then again, this is consistent with Hyatt’s broader weakness: among the major hotel chains, it has the least compelling food and beverage program.

1
Andrew Guest

Looks lovely! I am weird and prefer luxury European hotel breakfasts to Asian. I don’t eat very much and I find the ones I had in Thailand overwhelming and definitely led me to over eating

1
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