Garuda Indonesia’s “Presidential” First Class: Is The End Finally Here, Or…?

Garuda Indonesia’s “Presidential” First Class: Is The End Finally Here, Or…?

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Garuda Indonesia has an excellent first class product, which I’ve historically ranked as being one of the best in the world. It has been many years since I’ve flown Garuda Indonesia first class, and I was making imminent plans to give the product another try.

While we’ll see this plays out, unfortunately it seems like Garuda Indonesia’s days of offering first class might be numbered, which is hardly surprising. Then again, we’ve seen the airline backtrack on this before, so who knows how this plays out. No matter how you slice it, I don’t know of another airline that takes such a strange approach to managing an entire class of service.

Garuda Indonesia only has two planes with first class

Garuda Indonesia has long been in a challenging financial situation — the airline can’t seem to keep any CEO for a long period of time, and therefore doesn’t have much of a vision. Beyond that, the government provides the airline just enough support to stay in business, but not enough to thrive.

Garuda Indonesia has a fleet of roughly 80 aircraft, though you’ll only find a first class cabin on the carrier’s Boeing 777-300ERs. The airline has eight of these jets, with only two featuring first class, so we’re really talking about a tiny fleet.

In reality, the active fleet is even smaller than that — the 11-year-old plane with the registration code PK-GIG has been parked since January 2026, so the 12-year-old plane with the registration code PK-GIF is the only one currently in service.

Garuda Indonesia has first class on two aircraft

Here’s another fun element to this — the two Garuda Indonesia 777s with first class are actually in a special livery for the government of Indonesia. That’s because these are also used as the presidential planes, for official state business. So often the planes will be taken out of regularly scheduled passenger service for that reason, which makes it tough to run a reliable operation.

For a long time there have been discussions of Garuda Indonesia potentially eliminating first class, given that it’s such a small network, and one wonders if it even makes sense. For that matter, Garuda Indonesia used to have first class on eight of its 777s, but reconfigured six of them to remove first class.

Garuda Indonesia’s first class is excellent

Garuda Indonesia has stopped selling first class… for now?

Historically, Garuda Indonesia’s primary route with first class has been the carrier’s flagship 2-3x weekly flight between Jakarta (CGK) and Amsterdam (AMS), which operates with the following schedule:

GA88 Jakarta to Amsterdam departing 10:00PM arriving 7:50AM (+1 day)
GA89 Amsterdam to Jakarta departing 12:05PM arriving 7:55AM (+1 day)

To some that might seem like a random destination for offering first class, but it’s likely a combination of factors. Amsterdam is a SkyTeam hub, and there are also big historical ties between the Netherlands and Indonesia. Now, I still doubt there’s actually huge first class demand, since every time I looked at availability on this flight, it seemed pretty wide open in first class.

However, since the summer of 2025, the airline has primarily been offering first class on its route between Bali (DPS) and Tokyo Narita (NRT), which operates with the following schedule:

GA880 Bali to Tokyo departing 12:20AM arriving 8:50AM
GA881 Tokyo to Bali departing 11:00AM arriving 5:25PM

I of course see the premium leisure demand that might exist in that market, though there’s certainly some irony to the carrier’s only first class route not being out of its primary hub. It’s funny, because Garuda Indonesia has a first class lounge in Jakarta, so I assume that doesn’t get much use anymore. Then again, it previously saw at most eight passengers per day, so I guess that’s not a huge difference regardless.

Anyway, here’s where it gets strange — effective immediately, the airline just isn’t selling first class on any flights through the end of the schedule. The airline still has first class on one aircraft that’s currently in service, but for flight that are scheduled to be operated by the aircraft, first class is simply zeroed out.

It’s entirely possible (and probably even likely) that the airline starts selling first class again soon, and that this is just a temporary situation. But it’s still mighty strange to see an airline with such a random first class schedule, which basically seems to revolve around whether or not the president needs the plane.

So we’ll mark this as “developing” for now. There’s simply no justifiable business case for offering a product that’s available on a single plane that’s in service, especially since Garuda Indonesia first class tickets don’t exactly fly off the shelf.

If first class were to be discontinued, would the airline reconfigure these planes and eliminate first class, sell this as some sort of a “business class plus” product, just seat business class passengers there, or what? Who knows, maybe Garuda Indonesia is just being Garuda Indonesia, and hasn’t decided what it wants to do, and is zeroing out first class in the meantime.

Garuda Indonesia has removed first class from most 777s

Bottom line

Garuda Indonesia has a great first class product, which is only available on two aircraft (one of which is parked). Historically, the airline has offered first class between Jakarta and Amsterdam, as well as between Jakarta and Tokyo, though more recently, we’ve seen the product available between Bali and Tokyo.

As far as I can tell, Garuda Indonesia has just completely zeroed out first class throughout its network, and there are no more first class seats for sale. You’d think that would be a sign of this product being eliminated, though Garuda Indonesia tends to work in mysterious ways.

What do you make of Garuda Indonesia’s first class situation?

Conversations (24)
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  1. iamhere Guest

    You summarized it. Combination of lack of demand for their first class product and the government using the commercial planes. I don't think it will change soon.

  2. Azamaraal Guest

    We flew DPS-TOKYO March 16 on the Garuda flight and I had hoped to buy an upgrade at the airport.

    The claim was made that F was sold out so we stayed in J. Unfortunately your rave reviews of F did not rub off on J. Wines served were Hatten - "home brew" made from Australian grape juice in Denpasar. Having spent a month in Denpasar we were looking forward to some real wine and...

    We flew DPS-TOKYO March 16 on the Garuda flight and I had hoped to buy an upgrade at the airport.

    The claim was made that F was sold out so we stayed in J. Unfortunately your rave reviews of F did not rub off on J. Wines served were Hatten - "home brew" made from Australian grape juice in Denpasar. Having spent a month in Denpasar we were looking forward to some real wine and were very disappointed.

    From a one off data point it appears that this is a good route for selling F.

  3. g31041 Guest

    Hi Ben, thanks as always for the helpful information!

    Around the summer of 2025, I read your article highly praising Garuda Indonesia's First Class. That inspired me to start searching for First Class award tickets.

    Fortunately, for flights between Japan (where I live) and Bali from September 2025 to March 2026, I was able to find award availability for 3 First Class seats on about 70% of the dates. So, I invited my "miles and...

    Hi Ben, thanks as always for the helpful information!

    Around the summer of 2025, I read your article highly praising Garuda Indonesia's First Class. That inspired me to start searching for First Class award tickets.

    Fortunately, for flights between Japan (where I live) and Bali from September 2025 to March 2026, I was able to find award availability for 3 First Class seats on about 70% of the dates. So, I invited my "miles and points friends," and the three of us were able to enjoy Garuda's First Class on an award ticket between Narita and Bali in January.

    I have flown international First Class about 30 times so far (all on award tickets, of course!). Even from that experience, Garuda's service ranks right near the top. I completely agree with you: the aircraft and seats felt a bit dated, but the service from the crew was truly fantastic.

    After arriving in Bali from Tokyo, we even received the chauffeur service. As far as I know, Garuda is the only airline right now that still provides a chauffeur car service for passengers traveling on award tickets.

  4. Merry Chris Moss Guest

    FYI - DPS has a Garuda F lounge.

  5. Merry Christ Moss Guest

    FYI - DPS has a Garuda F lounge.

  6. Apple Guest

    Garuda are for a lack of a better term, screwed. Rich Indonesians don’t fly them overseas, they fly SQ. Guess the city with the most amount of PPS members after SIN? CGK…

    So there is no demand for long-haul flights, and short-haul is a joke as well. Batik and Pelita offer a better service than GA at a better price point. Even though they have lowered their J prices drastically (CGK-DPS now 370$ ish...

    Garuda are for a lack of a better term, screwed. Rich Indonesians don’t fly them overseas, they fly SQ. Guess the city with the most amount of PPS members after SIN? CGK…

    So there is no demand for long-haul flights, and short-haul is a joke as well. Batik and Pelita offer a better service than GA at a better price point. Even though they have lowered their J prices drastically (CGK-DPS now 370$ ish instead of 600$), a lot of flights still go out empty, figuratively.

    Might as well follow IDs model and excel where you can. There’s just little premium demand anymore and with half the fleet grounded, turn the 777s into all economy flights so Saudi.

    I love Garuda and want them to succeed, but seems there is just no way back, especially with the downward trend of tourism in Bali, and the rich not using GA much.

    So yeah, probably a smart move with stopping to sell F. Just losing money.

  7. Baliken Guest

    Most Indonesians that can fly first class will fly Singapore Airlines. That’s why Garuda’s first class is wide open. GA is a terribly mismanaged organization.

  8. Henry Guest

    Be one of the lucky ones to taste this first class last year! Have to say it is one of the best. It is comparable to AF F in different ways.

  9. Proximanova Diamond

    Forget F, and look at the rest of GA’s fleet. You will understand just how horribly GA is performing when compared to its regional rivals. When TG and MH, which used to bleed boatloads of money, are marching full speed ahead with new cabin products and big orders — TG with the A321neo, MH with the A330neo — and GA is still incapable of ordering a single new widebody aircraft (indeed, keeping its existing A330...

    Forget F, and look at the rest of GA’s fleet. You will understand just how horribly GA is performing when compared to its regional rivals. When TG and MH, which used to bleed boatloads of money, are marching full speed ahead with new cabin products and big orders — TG with the A321neo, MH with the A330neo — and GA is still incapable of ordering a single new widebody aircraft (indeed, keeping its existing A330 and 777 fleet flying), the difference is irreparably and irreversibly stark.

    Not a single airline in Southeast Asia is doing as horribly as Garuda Indonesia as far as fleet renewal and destination network is concerned. VN? A healthy fleet of A350s and 787s, with more potentially on the way. PR? The only A350-1000 operator in Southeast Asia. How about little BI? Even they’ve placed an order for 787s. And that’s saying nothing of SQ, which, despite being hamstrung by 777X delays and the launch of its new F and J products, is still head and shoulders ahead of other ASEAN airlines — though TG and MH are finally starting to shed their old ways.

    Admittedly Southeast Asian premium travel is much more dominated by SQ than Northeast Asia, where NH, JL, CX, BR/CI/JX and KE are all fighting for lucrative transpacfic travellers. But for GA’s F product, and the airline in general, to have fallen this badly is such a shame for an airline which has what I still firmly believe has one of the best cabin crews and inflight service on the planet.

    1. ahtg102 Guest

      TG's transformation or process of transformation is especially remarkable how they were at the brink of not existing by 2020. Not only is there a big A321NEO order but also the large now 50+ 787 order due in 2027. While the fleet still is a bit mismatched, mostly due to short term leases to cover lack of capacity, it is way more efficient and the airline has been pulling in record profits, which I can...

      TG's transformation or process of transformation is especially remarkable how they were at the brink of not existing by 2020. Not only is there a big A321NEO order but also the large now 50+ 787 order due in 2027. While the fleet still is a bit mismatched, mostly due to short term leases to cover lack of capacity, it is way more efficient and the airline has been pulling in record profits, which I can only imagine will improve once the new 787s arrive and the A350/77W fleet has been retrofitted to all have the same VantageNOVA product as the 787s, with the A321NEO being the bulk of the shorthaul fleet too, so I can imagine by 2030, TG will be a majorly competitive airline with a consistent product throughout the fleet, huge change from what it was in 2020. Proof that if you put the right people in, good things will happen, something that was also done at MH, and something GA desperately needs to do

  10. AeroB13a Guest

    There are those who do not appear to have a very extensive knowledge of true World Class F cabin, availability. Anyone who misses out the “World’s Favourite Airline” from their list of “True F” carriers is lacking in knowledge, alternatively, perhaps they are just trying to wind the likes of me up …. Yes?

    I suspect the former …. :-)

    Incidentally, our recent LHR-JNB flight was again faultless on board the A380 …. another...

    There are those who do not appear to have a very extensive knowledge of true World Class F cabin, availability. Anyone who misses out the “World’s Favourite Airline” from their list of “True F” carriers is lacking in knowledge, alternatively, perhaps they are just trying to wind the likes of me up …. Yes?

    I suspect the former …. :-)

    Incidentally, our recent LHR-JNB flight was again faultless on board the A380 …. another plus is that the daily Cape weather is a most enjoyable 24-28°C.

    1. AeroB13a Guest

      …. :-) …. clearly the ignorant proletariat cattle class are hardly likely to know any better, therefore, “Who cares” about their words …. in their case it is only the ‘click’ that counts for anything meaningful, yes?

      Thank you for the grin Con.

    2. N17017 Diamond

      Aww, poor AeroB13a liked his own comment. Or maybe he even forgot that it was him who wrote this.

    3. Mmarc Guest

      Skytrax already downgraded GA to a 4-star airline. I think the first class day is over indeed

  11. Felix Guest

    @Ben

    QR has also stopped selling First class a couple of days ago at least until June 15.

    1. Henry Guest

      Well, QR probably stop selling it for some other reasons than this.

  12. 1990 Guest

    True F is slowly disappearing (but for AF, LH, SQ, EY, EK, NH, JL). Wish Garuda flew to the US (I know they did way back with stops), but that'd be a super-long flight. JFK-SIN is nearly 19 hours. CGK or DPS would be an extra 1-2 hours. Would need whatever QF is using for Project Sunrise (SYD-JFK/LHR), basically.

    1. 1990 Guest

      Sorry, forgot QF. A380 F. And BA. Garsh.

    2. digital_notmad Diamond

      and MS, i hear their business class is so extravagant that it surpasses even the finest first class cabins on other carriers, much like their hub airport.

    3. TravelinWilly Diamond

      "Sorry, forgot QF. A380 F. And BA. Garsh."

      And LX and KE.

  13. jfhscott Guest

    Two aircraft is not much for which to have a fully fledged First Class program. Just look at American - they still have even more 777's with what they call F, but they apparently have needed to hallow out their program - only a couple of additional items to their catering, no special ground services, and no regular maintenance on the hard product.

    Garuda likely should give up on the idea of F. To the...

    Two aircraft is not much for which to have a fully fledged First Class program. Just look at American - they still have even more 777's with what they call F, but they apparently have needed to hallow out their program - only a couple of additional items to their catering, no special ground services, and no regular maintenance on the hard product.

    Garuda likely should give up on the idea of F. To the extent they still have F seats, such can be marketed as a better set in the C cabin.

    1. Henry Guest

      They actually handled it in a quite different way than AA, their first class is a true first class with an individual lounge part (most likely just 1 person), with a chef on board, escort throughout the way, not like AA more like a symbol. However, I do see the possibility of the costs of all of those could be quite low due to low cost labor in Indonesia even with all of this.

  14. yoloswag420 Guest

    Yeah it's pretty random how GA works.

    They've even operated their F aircraft on domestic flights between CGK to DPS in recent years.

    What was really interesting is that it was being sold as F class too.

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Connor Guest

Who cares

5
N17017 Diamond

Aww, poor AeroB13a liked his own comment. Or maybe he even forgot that it was him who wrote this.

2
ahtg102 Guest

TG's transformation or process of transformation is especially remarkable how they were at the brink of not existing by 2020. Not only is there a big A321NEO order but also the large now 50+ 787 order due in 2027. While the fleet still is a bit mismatched, mostly due to short term leases to cover lack of capacity, it is way more efficient and the airline has been pulling in record profits, which I can only imagine will improve once the new 787s arrive and the A350/77W fleet has been retrofitted to all have the same VantageNOVA product as the 787s, with the A321NEO being the bulk of the shorthaul fleet too, so I can imagine by 2030, TG will be a majorly competitive airline with a consistent product throughout the fleet, huge change from what it was in 2020. Proof that if you put the right people in, good things will happen, something that was also done at MH, and something GA desperately needs to do

1
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