British Airways 777 Diverts Due To Incapacitated Pilot

Passengers on a recent transatlantic British Airways flight had a rather eventful journey. The flight made a u-turn over the Atlantic, after one of the pilots became incapacitated.

British Airways 777 diverts to St. John’s Canada

This incident happened on Thursday, March 14, 2024, and involves British Airways flight BA2272 from New York (JFK) to London (LGW). The flight was operated by a 25-year-old Boeing 777-200ER with the registration code G-VIIP.

The flight took off from New York at 9:54PM local time, to start the quick overnight transatlantic crossing. The 777 reached its cruising altitude of 40,000 feet, and the first three hours of the flight were routine, as the plane made its way northeast over the Atlantic.

However, at that point one of the two pilots onboard reportedly became incapacitated. The remaining pilot declared an emergency, and requested to divert to St. John’s, Canada (YYT), which required backtracking around 500 miles.

From the time that the aircraft turned around, it was a roughly 80-minute journey to St. John’s, where the aircraft touched down on runway 29 at around 3:30AM local time, just over four hours after it had departed.

The British Airways 777 that diverted

Emergency services were standing by so that the incapacitated pilot could be looked after. I haven’t seen any update as to that pilot’s condition, but hopefully s/he is okay. Also, kudos to the pilot flying for handling a stressful situation with ease, as I have to imagine that wasn’t a fun experience.

Below you can hear part of the air traffic control audio of the diversion.

British Airways’ impressive rescue effort

Often when you have a medical emergency, you can just drop a passenger off, and then continue the journey to the intended destination. Of course it’s a different story when the person with the medical emergency is one of the people flying the plane.

Landing in St. John’s in the middle of the night (a station not ordinarily served by British Airways) with hundreds of people is a logistical nightmare. So with that in mind, I have to give British Airways credit for a very impressive effort to minimize the inconvenience for passengers.

How did British Airways handle this situation? British Airways has a daytime flight from Newark (EWR) to London (LHR), BA180, scheduled to depart at 8:55AM. On March 15, 2024, British Airways decided to cancel that flight, and instead flew the aircraft to St. John’s to pick up stranded passengers.

A 23-year-old Boeing 777-200ER with the registration code G-YMMJ flew from Newark to St. John’s with the flight number BA9156, in a flight time of 2hr15min. It landed there at 1:07PM local time. Then it loaded up passengers, and at 4:18PM the plane took off for London Heathrow, where it landed at 11:10PM on Friday, March 15, 2024, after a flight time of 4hr21min.

Another British Airways 777 flew to St. John’s

All things considered, I’d say that’s about as efficiently as you could rescue passengers in a situation like this, so credit goes to British Airways’ operations team for that.

So, what happened to the original 777? That first 777 ended up staying on the ground in St. John’s for a total of just under 36 hours. The plane was then ferried back to London Gatwick empty, as flight BA9608. That flight took 4hr18min, and landed in London just before 10PM on Saturday, March 16, 2024.

The British Airways 777 ferry flight

Bottom line

A British Airways Boeing 777 flying from New York to London had a very complicated transatlantic flight, after a pilot became incapacitated. The aircraft diverted to St. John’s, where the pilot received medical attention, and hopefully s/he is okay.

I’m impressed by how quickly British Airways managed to pick up stranded passengers — the airline canceled a Newark to London flight so that the aircraft could instead return to London via St. John’s, picking up stranded passengers.

What do you make of this British Airways diversion?

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Everett Long Guest

Where can members send an incident? I retired from Aircraft Crash/Fire/Rescue, and I have been a Pylon Judge at the Reno International Air Races since 1987. On Sept. 18, 2022 there was a tragic crash of an L-29 Jet Race plane at Outer Five Pylon. That's me, the jet went in 100 feet in front of me at 513 mph.

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Ubaldo Osuna Guest

My e wife and self just flew British Airways on an Airbus A380 Miami-London NS and they are superb. I’ve flown them before So it doesn’t surprise me how they handle this situation, they are a top-notch Airline Kudos for the Brits!

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Larry D’Oench Guest

This is why if you are down to one pilot you enlist the most competent other person on board to assist the remaining pilot in case that person also succumbs. On that flight there may well have been a pilot among the passengers. Failing that, at least teach a mature person to use the radio for help if needed.

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Ross Guest

Instead of screwing the Newark passengers, did they not have any planes at London (or elsewhere in the British Isles) that could have flown to St Johns? Might have taken less time, all things considered.

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Mark Guest

Wouldn't this imply BA has to pay EC261 comp for 2 flights of oassengers instead of just one?

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