Woman In China Earns $424K From Flight Delay Scam (And Then Gets Arrested)

Shanghaiist reports that a person in Nanjing, China, has been arrested after making around $424K from delays on flights she had no intention of taking.

The 45 year old woman had booked over 900 flights between 2015 and 2019. She booked these flights without intending to go anywhere, but rather was counting on them being delayed in order to cash in on travel insurance policies.

She would purchase flight delay insurance, and then would analyze weather conditions and general flight on-time statistics in order to determine how likely it was that a flight would be delayed.

Over the course of five years she booked these hundreds of flights not just in her own name, but also in the names of friends and family members, in order to make it less obvious. This scam earned her about 3 million RMB, or about 424K USD.

The authorities had finally caught on to what she was doing, and on Friday it was announced that she was arrested and being charged with fraud.

Apparently some Chinese travel insurance companies have updated policies so that something like this couldn’t happen again, including adding provisions that a flight actually has to be taken in order for the compensation to be paid.

It’s still not entirely clear what kind of insurance policy she was taking advantage of, and how this worked. I wonder:

  • How long did the flight have to be delayed for her to file a claim?
  • Did these insurance policy essentially offer compensation for any sort of delay, or only for losses incurred as a result of the delay? If the latter, how exactly did that work in her situation?
  • Was the insurance company reimbursing her for the flights, or was she cashing in on the policy and somehow getting a refund from the airline due to the delay?

(Tip of the hat to David)

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RC Guest

GENIUS!

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ZY Guest

One thing that could get her in trouble is that she used her friends and family's id to book multiple tickets for the same flight she chose to maximum her return.

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Vincent Cui Guest

For your question: 1. most Chinese trip delay insurance requires 3 hrs or 6hrs delay to file a claim, depends on your policy cost, typically expensive insurance require 3 hrs delay at least, cheaper insurance requires 6 hrs. 2. different from most trip delay insurance provided by credit cards in the US, trip delay insurances in China are not reimbursement based. A very typical trip delay insurance policy is: you need to pay 20 CNY (3 USD) to buy insurance for your flight and if the flight delay by any reason (include weather, mechanical, etc.) for more than 3 hrs you will get a compensation of 300 CNY (45 USD). So she doesn't need to stay in a hotel to get the reimbursement, she will get the cash directly from the insurance company. 3. refer to the answer above, she gets the cash compensation from the insurance company. And also different from US Airlines, most Chinese Airlines will arrange the accommodation for those passengers experience a long delay, so they don't need insurance to reimburse the accommodation cost.

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Frank Guest

It's funny how so many chinese financial products are designed more like gambling products than insurance/investing. The easiest way to handle this would be to make the insurance an indemnity product -- it pays out the cost of the loss (up to a limit) from the flight cancellation or delay. Otherwise you end up in situations like this with people gambling on the weather. This is exactly why you couldn't do the same thing in the US without committing actual fraud -- between the direct insurance when buying the ticket, credit cards, and 3rd party insurers, these bloggers would be millionaires.

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Bob Guest

This is not fraud.

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