How To “Reset” American Airlines’ Website After Traveling Abroad

While I work exclusively online, I’m really quite low tech. Don’t get me wrong, I can type ridiculously fast and am a great internet creeper, but the second anything goes wrong on my computer I’m useless. I imagine the below is incredibly obvious to a vast majority of you, though at the same time I figure that if something stumps me, then I’m not the only one dealing with a particular issue.

American’s website is probably the airline website I use more than any other, simply because of how much I fly with them. Whenever I travel abroad, for whatever reason American’s website likes to save my country preference for that place (whether it’s China or Germany), which is really annoying. I wish it were the other way around and that they’d save my country preference as the US when I’m traveling abroad, but instead the opposite happens, and I consistently find myself having to change the country from somewhere else to the US.

The problem is that when I change that setting it doesn’t save, but rather I have to go back every single time and change the country setting again. To get around this I typically just open an incognito browser before accessing aa.com, which is annoying, but does the trick.

I don’t know what it is about aa.com that causes this, as I use plenty of other airline and hotel websites, and they don’t save the foreign country preferences nearly as often.

I use Chrome as my default browser, and fortunately there’s an easy enough workaround here, which I found on FlyerTalk, and which has already saved me a ton of frustration.

Want to reset your country on aa.com to the default? Click on “Preferences.”

On the next page, scroll to the bottom and click on “Advanced.”

On the next page click on “Content Settings.”

Then click on “Cookies” on the next page.

Then type in aa.com at the top right, and you should see some saved cookies. Just click on the little trash can icon, and restart your browser.

You’ll be back to the good old default aa.com homepage, which sure is nice. Hopefully I’m not literally the only human being who has been thrown off by this.

Does anyone else consistently have this issue with aa.com but not other websites? Is there an easier way I’m missing to prevent this in the first place?

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Matt Guest

Just wanted to say thanks for posting this - for some reason the AA site was stuck on Argentina for me. Thanks for helping me get back to the US site!

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Doug Guest

Has this happened to anyone? I booked a flight to Georgia from my home in PA. The credit card bill charged me in Euros! I called A.A. and was told that I was on a Dublin site when I booked somit was my fault! A.A. Refuses to give me the U.S. Rate. To make matters worse, I want to cancel the trip for other reasons. The A.A. website tells me that I have to call my travel agent to cancel?! WHO would that be ??

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Omar Guest

Solution for Safari: This has been annoying me fo so long! here is what I did and it worked in Safari: 1. Go to the Safari preferences: click on the safari menu item then select preferences. 2. In Safari preferences click on Privacy. 3. Now click on Manage Website Data 4. Search for the word american 5. You should find ones that relate to American Airlines websites. In my case I found one URL for the UK site: https://www.americanairlines.co.uk/ 6. Select it and click on remove. 7. now search for aa, this should show the aa.com url 8. select it and remove it. 9. close your preferences and go to aa.com This worked for me and I am back to the US defaults. PHEW!

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alonzo saucedo Guest

Oh my gosh, thank you SO MUCH. This has been frustrating me since my last trip to Europe. It was driving me crazy!

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Wolf Guest

AARON - if a dating app does not want to let go your old location you should first EMPTY CACHE, then go to MANAGE APPS and delete all data from the googlemaps app. This should do the trick (this is for android devices)

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