Gary at View From the Wing made an excellent post summarizing a new service Randy Petersen is launching through Mileage Manager to help book awards. Basically, it will be an integrated online search tool that should be just about as good as it gets without human contact.
Gary also talks about Award Planner, which has since been shut down but was basically a travel agency which would help people book awards:
But not everyone has the time or inclination, and it’s not an easy endeavor in any case. I used to be able to direct folks to Award Planner, a pay service full service travel agency that specialized in booking awards. But they ceased operating.
I never talked with Randy Petersen about why he shut down that part of his business.
Well, stay tuned till Monday. Who knows, we might just have a solution to that in conjunction with the relaunch. 😉