A flight attendant for a major US airline took to TikTok to share what was intended to be a funny story, but it seems it’s not landing with her fellow flight attendants (thanks to PYOK for flagging this).
In this post:
Airline crew forgot colleague on plane, drove off
A flight attendant has posted a roughly three-minute “storytime” video on TikTok, about how on a recent trip, a crew accidentally left a colleague on the plane, and drove off to go to their layover hotel. However, as she views it, the moral of the story isn’t to make sure that everyone is on the transfer van, but rather for flight attendants not to be cheap.
This flight attendant was working the rear galley position on an overnight Newark to Paris flight. At the beginning of the flight, one of her colleagues asked if she could store some food in the back galley chiller:
“This flight attendant, who chose to work in the back galley with me, asks me, ‘is there a place where I can place my food?’ Of course, you can put your food here, I cleared out all the supplies, so anyone who brings their food can place it here. She went on to tell me, ‘well, Paris is so expensive, so I went to the supermarket last night and got a yogurt and a sandwich.'”
Then when the plane landed in Paris, that crew member reportedly forgot her food on the plane, so ran back onboard to get it:
“All flight attendants know that once you land, especially flying through the night, there’s amnesia. We land, we deplane, we grab our things to leave the airplane, to get on the van to go to our hotel. As we’re walking up the jet bridge, the flight attendant asks me, ‘did you get my food?’ No, why would I get your food? I’m not here to get your food. Listen, buying a yogurt and a sandwich in Paris is not going to break the bank, you can still pay your rent.”
Despite that, the crew drove off, only to get a call, that they had left their colleague behind:
“The purser looks at all the crew members and says, ‘if you’re not here, raise your hand,’ to which I laughed at. And then, once we’re on the motorway, the driver of the van receives a phone call. The call is actually from the gate agent in Paris saying that the flight attendant who went to get her sandwich and yogurt was left, yes, she was left.”
It’s the conclusion that the flight attendant draws from this incident that’s leaving a lot of fellow flight attendants frustrated:
“She was upset with me, I had nothing to do with your yogurt or your sandwich. The moral of the story is, don’t be cheap, because your yogurt and sandwich will get you left, but it all makes for a good story.”
This flight attendant is facing quite some backlash
While the flight attendant clearly intended to share this as a funny story, that’s not how it’s being perceived. Just looking at the top comments:
- “Moral of the story… pray you never fly with this lady because she doesn’t have your back.”
- “Moral of the story: don’t leave a crew member behind”
- “So which part was funny”
- “So there wasn’t brain fog, it was pure malice. you knew she went back. you were just petty that she expected you to help her.”
- “With colleagues like these you don’t need enemies”
- “‘Don’t be cheap’ speaks volumes of who you are as a person”
Yeah, this really doesn’t come across as very kind. The flight attendant is absolutely right that it wasn’t her responsibility to get the other flight attendant’s food. I can also appreciate the brain fog that flight attendants may feel after working an overnight flight. However, it absolutely is the responsibility of the crew to make sure that they don’t leave anyone behind, and that’s what the moral of the story should be.
I’m guessing the flight attendant who brought her food was pretty junior and not used to working Europe trips, both based on asking if there was somewhere she could store her food, and in terms of bringing her own food and then leaving it behind. The irony is that you can often get much cheaper and higher quality food (sandwiches, yogurt, etc.) in major European cities than in the United States.
So that makes this whole situation even meaner, since this was likely just a flight attendant who needed a bit of guidance.
Bottom line
A flight attendant for a major US airline shared an incident on a recent trip, whereby a colleague ran onboard the aircraft to get food she had brought, only for the crew to then drive off. The transfer van ended up having to return to the aircraft to pick her up.
The moral of the story should be to make sure everyone is accounted for before driving to the hotel. Instead, this woman’s conclusion is to not be cheap.
What do you make of this TikTok video?
Why is it always A*********s that cause this kind of drama on social media? They have so much Main Character Syndrome as a population it's unreal the world hasn't already broken apart because of it.
Real story moral. Don’t buy yoghurt.
On a real airline the senior FA would be responsible for mustering the crew and taking a headcount before boarding the bus and departing the airport...only a disorganized woke US airline wouldn't have a system in place to make sure all the crew were accounted for prior to departure. That so called "purser" who made the "who's not here" joke should be reprimanded.
Ghetto on a Plane? I did not know Spirit Airlines Flew to Paris
When one reads the comments posted in response to the subject article, one is reminded how self serving most people have become. How the actions of the crew are so fundamentally flawed, however, most readers cannot see past the irrelevance of the trivia they have commented upon.
The bottom line of this incident is the complete breakdown of crew safety standards. If after a flight without serious incidents the crew cannot ensure that all crew...
When one reads the comments posted in response to the subject article, one is reminded how self serving most people have become. How the actions of the crew are so fundamentally flawed, however, most readers cannot see past the irrelevance of the trivia they have commented upon.
The bottom line of this incident is the complete breakdown of crew safety standards. If after a flight without serious incidents the crew cannot ensure that all crew members are present, how can they be expected to ensure the safety of all passengers in the event of an emergency situation? Do not forget that cabin crew are not simply present to serve food and beverages, etc, they are supposed to be trained to ensure the health and safety of the passengers in an emergency too.
Either the airline has failed to provide flight training of a sufficiently high standard by which the crews should operate, alternatively, the crew have ignored the flight training. Therefore, it is now the responsibility of the subject airline to reevaluate cabin crew training, procedures, etc, to ensure effective crew safety performance standards.
Now i know, why not only US flight attendants at the airport always look like they move their entire household in the 3 max. packed carry on bags, i always thought it was because it has to fit to the Bodies of the Crew, how wrong could i be, it’s the layover food ;-)
Now i know! … i thought only former VARIG Crew were the ones buying every ALDI or Lidl Store out...
Now i know, why not only US flight attendants at the airport always look like they move their entire household in the 3 max. packed carry on bags, i always thought it was because it has to fit to the Bodies of the Crew, how wrong could i be, it’s the layover food ;-)
Now i know! … i thought only former VARIG Crew were the ones buying every ALDI or Lidl Store out to take it all back home, Mayor US Hostesses are even worse, in being cheap. Too bad Tupperware is out of business, i bet leftovers from trays would make a perfect layover snack?! :-o Shame on you, who thinks bad things now on overpaid US Air Crews.
Seriously pathetic including an article like this. Why should anyone outside care? This is click bait. Articles have become so tabloid on this blog. Get back to the real stuff, for goodness sake - new planes, hotel updates, route variations, frequent flyer information, etc.
Agreed. This is the kind of stuff that Gary posts in VFTW because he rarely travels anymore.
I expected more from Lucky. :(
Crosscourt, your ignorance of aviation is astounding. You have failed miserably to understand the significance of the subject article.
This article is about a fundamental failure of a flight crew to ensure the health and safety of a team member. By failing their colleague they have put into question their ability to ensure the health and safety of their passengers too.
You on the other hand have comprehensively demonstrated your commonality of mindset...
Crosscourt, your ignorance of aviation is astounding. You have failed miserably to understand the significance of the subject article.
This article is about a fundamental failure of a flight crew to ensure the health and safety of a team member. By failing their colleague they have put into question their ability to ensure the health and safety of their passengers too.
You on the other hand have comprehensively demonstrated your commonality of mindset with that of the irresponsible crew.
Thank you for the graphic illustration.
Bottom line? Who thought this was worthy of print. This sounds like high school. Grow up people!
First off, sadly AeroB13, you have completely missed the point, that repeating the same nugatory line doesn't make you more likable then Cato the Elder.
Of course, I go to Paris all the time, but cabin crew don't always have the luxury of speaking French and navigating the difference between a boulangerie and a Monoprix. And even with a free day from time to time, it's not gonna be evident. So maybe it won't break...
First off, sadly AeroB13, you have completely missed the point, that repeating the same nugatory line doesn't make you more likable then Cato the Elder.
Of course, I go to Paris all the time, but cabin crew don't always have the luxury of speaking French and navigating the difference between a boulangerie and a Monoprix. And even with a free day from time to time, it's not gonna be evident. So maybe it won't break the bank, but it's gonna be a monster pain, and, if this is a junior FA based in Newark, she's not gonna be on the CDG flight very often. So why waste time on dealing with grocery shopping?
Also, one would expect a head count. You may only get paid when the door is closed, but the chief purser is there to get the cabin crew from the briefing to the hotel.
Bubba, it is you who has “Completely missed the point”.
The point is crew safety, passenger safety, systems failures and nothing at all to do with the trivia people are posting.
Empathy- Is what she is lacking. You don't her situation - she could have huge medical bills to pay- and even if she don't. No person should be left behind from a crew. It's called looking out for each other! Shame on you!
Wait, the Union doesn't have her back?
Union?
Seriously Eskimo?
Union?
Seriously Eskimo?
The flight attendant who brought the food must be very junior. Because anyone who has been to London, Paris , Madrid recently knows you can often get cheaper and better sandwiches in grocery stores and around the city that what you can get in the US. I mean a tuna sand in on stale bread from 7-11 is at least $6
The senior lady should have explained that to her as well instead of just calling her cheap
This exactly. I am an American living in Madid and the grocery store prices - especially the ready made food - are about a third cheaper. As an example, dozen eggs are 2.80euro at Mercadona (most popular supermarket in Spain).
For a crew member to get back to the airplane once he or she has left it is not that easy.
For security reasons it may be a lengthy process, as the flow of deplaning passengers and crew is separate from the flow of departing crew and passengers. In a nutshell, you may have to go through the entire departure security process to get back to the airplane.
With that in mind, and unless...
For a crew member to get back to the airplane once he or she has left it is not that easy.
For security reasons it may be a lengthy process, as the flow of deplaning passengers and crew is separate from the flow of departing crew and passengers. In a nutshell, you may have to go through the entire departure security process to get back to the airplane.
With that in mind, and unless it is literary just turning back in the jetway, I do not think that after a long night flight 13-17 (assuming a widebody) crew should be inconvenienced
by a single crew member who forget a yoghurt and cereal bar.
So what matters more; a yoghurt and or an entire crew waiting?
Paris CDG is a very complex airport and our (Crew) exit from the airplane involved an entirely different channel from the passengers.
B.
Sorry Brutus, you have completely missed the severity of this situation, yoghurt is a red herring which has been swallowed by far too many people.
Think crew safety.
Think passenger safety.
Think crew competence.
Name checks out
There is always one of these in the workplace. Doesn't matter where you work, you know this B.
While Paris is a more expensive city, pretty sure a sandwhich and yogurt are actually cheaper almost in all places in Europe than the US in general and can be found on any corner ironically. Sandwhich would have also been 100% better
Kip, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
Please explain how any of those points are the issue. You copied/pasted the same comment 3 or 4 times here but I see no relation.
The other FA's were kind of dickish for leaving her behind. And to be honest, the purser and captain should have some explaining to do. They should have been responsible for making sure the the entire crew is there. So slight crew competence for the leaders of that flight
But I see no issue with crew safety or pax safety,
While I could be a prick and argue that there is no such thing as yogurt in the US ( whatever the chemical crap it is they sell ) and that Paris has it, the point I get from all this story is how some FAs are probably living paycheck to paycheck and that SoB colleagues abound in all professions.
This type of selfish attitude is sadly becoming all too commonplace. Worst of all is that this type of selfish attitude is being exported from the USA to the rest of the world via social media. Sadly there are those who post herein who would appear to subscribe to this type of selfish behaviour.
One should not loose sight of the fact that FA’s are important members of the aircraft flight safety crew. In...
This type of selfish attitude is sadly becoming all too commonplace. Worst of all is that this type of selfish attitude is being exported from the USA to the rest of the world via social media. Sadly there are those who post herein who would appear to subscribe to this type of selfish behaviour.
One should not loose sight of the fact that FA’s are important members of the aircraft flight safety crew. In order to safely operate a commercial aircraft it has to be a huge team effort with potentially huge responsibilities.
That said, in the first instance, it is the responsibility of the Purser to ensure all cabin crew are present and correct. The Purser failed to establish all cabin crew were present, the Purser failed!
Secondly, it would appear that another member of the cabin crew was aware of the missing FA. That cabin crew member did not inform the Purser of the absence of the FA, the cabin crew member failed!
For whatever reason, two members of the cabin crew failed in their duty of care towards their colleague. That clearly being the case, one has to ask, how could any passenger trust the subject Purser and the errant cabin crew member to effectively carry out their duties in the event of an aircraft emergency?
The type of conduct displayed by the Purser and cabin crew member is highly questionable. One is only thankful that I will never need to fly with such incompetent crew members. Furthermore, condoning such behaviour on social media is unacceptably cheap …. one is fully prepared for incoming from the economy cabin.
Lots of sparky comments on this post, but your comment makes complete sense. Agreed with your points.
You are quite right, Aero. (Although I find it a bit irritating you’ve spammed the replies.)
Behavior like this does not promote cohesion, trust, and cooperation which is necessary for good CRM. Initially on reading the title, I thought the post would be about a “slam-latch” flight attendant that didn’t want to go out with their crew in Paris, but this story (assuming it’s true) is much worse. The fact that no one on the...
You are quite right, Aero. (Although I find it a bit irritating you’ve spammed the replies.)
Behavior like this does not promote cohesion, trust, and cooperation which is necessary for good CRM. Initially on reading the title, I thought the post would be about a “slam-latch” flight attendant that didn’t want to go out with their crew in Paris, but this story (assuming it’s true) is much worse. The fact that no one on the crew noticed someone was missing and little miss priss here in the video thought it was funny is a downright depressing reflection of today’s “me me me” attitude. As you said, it makes me wonder how helpful someone with that stance would be in an evacuation.
PS: For those unaware, a “slam-latch” crew member is someone that goes into their layover hotel room, locks the door, and you don’t see them again until it’s time to get on the van. It was never a derogatory term in my day, but almost a point of pride.
What's wrong with that though? Are you supposed to stay up partying or something? If it's early enough I guess getting together with coworkers for dinner or something, but otherwise... Unless we're friends, why would you see me again until I clock in again?
@Doug, that’s my point. There isn’t anything wrong with being a slam-latcher; I always have been and always will be.
Your ‘incoming’ is accepted with the grace of your presentation Timtamtrak.
Thank you for reminding me that one does not necessarily need a sledgehammer to crack a nut …. :-)
Bring your own plastic American food, a sandwich and yoghurt, rather than buying proper food in France.
Icarus, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
Moral of the story for me:
I don't understand WTF people post their lives on SM platforms.
EWR crew being true-to-legend / cliche here. If they treat each other like that, you can imagine the service to the passengers ...
Unfair of her to make everyone wait because of her
Andy, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
Apologies, auto correct has inserted Andy due to your none standard spelling Abey. I failed to notice, sorry.
Moral of the story: Don't commit ethics violations and then brag about said violations online. What's her name? I'm thinking I may contact the airline she works for. It'll be funny!!! Like abandoning your coworker in a foreign country!
Yeah I don't expect people to grab my food or anything else for me, but cmon. Waiting a couple extra minutes for somebody to run back and grab something they left on the plane? The rest of the crew couldn't do that? That's just being mean for the sake of being mean, doesn't matter what was left behind. Sure bet the FA in the van would have been pissed if she got left behind after going back to retrieve her purse for example.
Something doesn't add up .... International Purser has to make sure that the whole crew is on the van. It's almost impossible to "accidentally" leave one behind at the airport.
At CDG airport - van is picking up crews at arrivals ( not by the plane).
Seems like the FA that forgot her food was a new hire that flew first time international flight. Senior crew should help and guide the new crew...
Something doesn't add up .... International Purser has to make sure that the whole crew is on the van. It's almost impossible to "accidentally" leave one behind at the airport.
At CDG airport - van is picking up crews at arrivals ( not by the plane).
Seems like the FA that forgot her food was a new hire that flew first time international flight. Senior crew should help and guide the new crew - once upon a time they were new crew as well.
but ... after watching that video - I hope I never have to fly with such a mean coworker.
and BTW --- each airline has SOP's that should be followed --- def not in this case ---- she just self reported herself (all Airlines are watching these kind of post like crazy )
Wait, my moral of the story is different. FAs don't get any per diem while they're traveling???
they do but ... for US airlines it's added to the check ... they might receive it even a month later ( depends when the flight was - and when she gets paid) ... and if she is new hire --- she most likely will struggle financially
Having many food intolerances myself, I can imagine that perhaps this was the reason behind this flight attendant bringing her own food rather than being "cheap". The LAST thing you'd want, especially on a long flight, as the attendant, is having potential bowel/GI issues. Some empathy might've gone a very long way
"She went on to tell me, ‘well, Paris is so expensive, so I went to the supermarket last night and got a yogurt and a sandwich.'"
It was not a GI issue.
E.M. …. “Food intolerances” are not the issue here. When one thinks about this story sensibly then the bottom line is actually:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
The moral of the story should be “whatever goes around comes around”. You were mean, and left your crew member who made an honest mistake. Now you and your whole crew had to return to get her. This shortens everyone’s overnight, which we all know is precious. So do the right thing and treat each other with respect and don’t be so quick to judge.
JC, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
Not sympathetic to either party involved…
Probably sneaked past the liquid requirements, then brought restricted items to another country, and did so using airplane chillers which are usually restricted to airline catered food to not cause food hygiene issues.
The other flight attendant had no obligation to remember to get the food, but also assisted in most of the contraband actions above, then wasted the time of everyone on the shuttle when it...
Not sympathetic to either party involved…
Probably sneaked past the liquid requirements, then brought restricted items to another country, and did so using airplane chillers which are usually restricted to airline catered food to not cause food hygiene issues.
The other flight attendant had no obligation to remember to get the food, but also assisted in most of the contraband actions above, then wasted the time of everyone on the shuttle when it should’ve ended with making the junior FA get her own food from the plane.
Airline crew are not subject to liquid restrictions. I'm not sure how a sealed yogurt and a presumably wrapped sandwich would cause food hygiene issues in the fridges? Leaving aside that the offending crew had cleared an area.
Of course it wasn't up to this FA to remember the food but neither was she asked to retrieve it! So the FA went back for her own food and then got left behind. I guess...
Airline crew are not subject to liquid restrictions. I'm not sure how a sealed yogurt and a presumably wrapped sandwich would cause food hygiene issues in the fridges? Leaving aside that the offending crew had cleared an area.
Of course it wasn't up to this FA to remember the food but neither was she asked to retrieve it! So the FA went back for her own food and then got left behind. I guess you're ok with that. Never been new to something or made a mistake its seems.
Try asking a crew member to help you store a sealed food item in their chiller and see how that goes.
Where did I say it was ok for the FA to get left behind? I said the opposite.
David, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
Can we talk about that hair though
Out of this whole story, your takeaway is to snark on someone's hair?
This says more about you than the FA in the video.
How long would it take to scurry back to the plane, grab your food and rush up the jetbridge and into the customs hall to meet your co-workers? Two minutes? Maybe three? Also once they got in the van didn't others notice. Were pilots on the same van that would have said where's ..... ?
"...rush up the jetbridge and into the customs hall..."
Do you READ pieces before you comment?
There WAS NO "CUSTOMS HALL." They were PICKED UP AT THE PLANE.
Sounds like a made up story, the logistics of this story in every sense is stupid. Also it is not the like the crew don’t get any allowance money, which the crew member can clearly use for her meal/snack expenses
Everything in her story sounds sus and just ends up making her look mean
@ Eve -- Which part of the logistics don't make sense? Just to be clear, the van in Paris picks crews up directly at the plane, as that's standard at some airports. And yes, they get a per diem, but they can spend that how they'd like, or even save the money.
@Ben The yoghurt and sandwich part. Carrying it around for what is practically a 12 hours journey from home to the hotel, it just sounds odd, unless there is some particular dietary restrictions i am not seeing because the sandwich will be stale and the yoghurt is just, it is such an odd item to carry around with you.
I also don’t know what the rules are for US carriers but for the airline...
@Ben The yoghurt and sandwich part. Carrying it around for what is practically a 12 hours journey from home to the hotel, it just sounds odd, unless there is some particular dietary restrictions i am not seeing because the sandwich will be stale and the yoghurt is just, it is such an odd item to carry around with you.
I also don’t know what the rules are for US carriers but for the airline i worked in Europe, including BT in past, I had several layovers where my dinner was leftover sandwiches, salads and desserts from the flight, since either way it is going to get discarded.
But if we are talking about a junior crew member who is new to things and has not been to Europe or Paris in particular I can understand they might have carried food with them, still a very odd choice. But I still feel like without some hard evidence, i feel like this story was for TikTok clout and it just backfired for her
Thanks Ben. You answered my question before I read this. I was wondering if the FAs got per diem. Looks like this FA was just trying to save that money.
Do they clear customs before boarding the van?
The "allowance" or per diem isn't paid out like here's your layover money in an envelope on arrival (as some non-US carriers actually do in a few locations). It's paid out with regular payroll. So yes, someone who may live in an expensive base or living paycheck to paycheck as many new hires - and just about anybody sometimes - are, may not have any readily available money.
@ NedsKid spot on. As much as the published rates of Flight Attendant pay can seem like they all do just fine the reality is for the first 4-5 years it can be a real struggle especially those based in places like New York. Bringing your own food is not cheap, its very sensible especially if you are new and not sure the cost of food on a layover.
Intentionally leaving behind any crew...
@ NedsKid spot on. As much as the published rates of Flight Attendant pay can seem like they all do just fine the reality is for the first 4-5 years it can be a real struggle especially those based in places like New York. Bringing your own food is not cheap, its very sensible especially if you are new and not sure the cost of food on a layover.
Intentionally leaving behind any crew member let alone what seems like a junior in a foreign city is disgraceful. Doing it out of spite because they asked had you grabbed there food is pathetic.
One airline I was at got a sponsor to buy a sizeable lunch cooler type thing for every flight attendant (that was branded and became part of their luggage issue). Also provided fridges at places where crew did international day turns mid-trip to leave behind. They also, as well as another airline, gave F/As $25-50 a night to not take a hotel room... I know people who bid together to share rooms and make some...
One airline I was at got a sponsor to buy a sizeable lunch cooler type thing for every flight attendant (that was branded and became part of their luggage issue). Also provided fridges at places where crew did international day turns mid-trip to leave behind. They also, as well as another airline, gave F/As $25-50 a night to not take a hotel room... I know people who bid together to share rooms and make some extra money. I absolutely support crew bringing food... no matter the seniority, eating out all the time is expensive and can be unhealthy.
Where I do draw the line is abuse of hotel room appliances for cooking. Nobody wants to find dried cheese on an iron or soup remnants in a coffee maker.
NecsKid, you like many others who post herein have completely missed the REAL significance of this article. The issues highlighted in Ben’s article are related solely to flight safety issues:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
AeroB13a, no, I get that. I was addressing comments about the per diem and "bringing food" being too cheap or silly.
Yes, huge issue here in that the Purser and crew left without someone without knowing where they are. In a foreign country. That is inexcusable.
Import of personal dairy products into the EU from the US? Not allowed (just like the other way around). Plus the EU has a foot and mouth outbreak to handle and sensitivities are heightened. Publishing the name of your airline, and that it's normalized to break this rule, is pretty ill advised.
JT, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
Can you maybe not spam this comment everywhere?
How did she get through security with a yogurt which i assume was more than 100ml? Had she bought the food at the airport after security then OK.
This is suss.
And yes, she can get probably even cheaper food at a Carrefour in Paris.
@ InceptionCat -- Airline crews aren't subject to the liquids restrictions in the US.
Buying a sandwich to transport overnight to Paris 10 Dollar
Forgetting it in the plane 10 Dollar
Putting the whole story of eating a stale sandwich rather than eating a fresh baguette in Paris in the internet priceless
Florian, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
The airlines need to ban their employees from doing social media. Their job is to fly or staff a plane. Period. If they want to do social media, become an influencer or create an OnlyFans channel. Imagine a surgeon doing social media content from the hospital operating room or a firefighter doing a video whilst fighting a fire. It's absurd. Employees shouldn't be doing social media.
There are plenty of surgeons creating content from the OR. A matter of fact, here's one example!:
https://www.youtube.com/@antoniowebbmd/videos
Agreed. I'm not of such a draconian opinion as "no SM at all", but if you remotely talk about your job/role in a post - or you post something that's brand-damaging and you can be traced back to the company, then you should be held accountable - and not just by the court of public opinion. Companies have PR and Marketing teams for a reason. Some random FA/pilot is NOT trained in branding to know...
Agreed. I'm not of such a draconian opinion as "no SM at all", but if you remotely talk about your job/role in a post - or you post something that's brand-damaging and you can be traced back to the company, then you should be held accountable - and not just by the court of public opinion. Companies have PR and Marketing teams for a reason. Some random FA/pilot is NOT trained in branding to know what is "okay" to post. If it's not approved by the company you represent - which you do, both on and off duty - then it shouldn't be posted. And repercussions should follow.
Come on, you don't watch DC Foot Doctor or similar? Hahahaha. But yes, medical YouTube is a bit too far often.
Some airlines, like United, I think have a somewhat decent social media policy and allow employees to volunteer to be part of the employee social media group which includes periodic meets at HDQ or a training center, of course company swag, but also a clear outline of guidelines, and in return the company...
Come on, you don't watch DC Foot Doctor or similar? Hahahaha. But yes, medical YouTube is a bit too far often.
Some airlines, like United, I think have a somewhat decent social media policy and allow employees to volunteer to be part of the employee social media group which includes periodic meets at HDQ or a training center, of course company swag, but also a clear outline of guidelines, and in return the company often shares their stuff. I know someone who is in this group (as in actually have known for years outside of internet world) and it seems to be beneficial all the way around. It's not like they can't post something negative or show a down side - like can say "here is a realistic view of being a flight attendant, you will spend nights sitting in your hotel room eating your sandwich if that's your choice" but not bashing coworkers or saying "you're eating a sandwich from home because the company sucks and won't start you at $100k a year"
You might be surprised but the airline I work at encourages it. They even invite their influencer employees to special events. I surmise the idea is it adds another level of exposure to potential customers, shows off (hopefully in a positive light) new things coming to the airline, and gives an 'inside view' to the 'day in the life of...'
The issue here is this FA is just being kind of a ... well I...
You might be surprised but the airline I work at encourages it. They even invite their influencer employees to special events. I surmise the idea is it adds another level of exposure to potential customers, shows off (hopefully in a positive light) new things coming to the airline, and gives an 'inside view' to the 'day in the life of...'
The issue here is this FA is just being kind of a ... well I think we all know. The airline I'm at has pretty strict guidelines too on posting to social media that can negatively affect them and even has yearly, recurrent training. I suspect she hasn't done hers yet.
Overall though, I agree. Companies should just say, if you want to work here, keep your socials private or face the consequences of a negative post. If they want influencers, hire them for that purpose.
FTN, sadly you have completely missed the significance of this incident:
Crew Safety.
Passenger Safety.
Crew Competence.
These are the issues here, yes?
I would expect French customs would have a word or three about bringing those things in to the country...
Non !!