Air Canada Opens Maple Leaf Lounge At SFO

Air Canada Opens Maple Leaf Lounge At SFO

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This is exciting — Air Canada has just opened a gorgeous lounge at San Francisco Airport (SFO), which is something that United frequent flyers may also want to take note of.

Air Canada’s beautiful new SFO lounge, with a terrace!

An Air Canada Maple Leaf Lounge is now open in Terminal 2 at SFO. This marks the carrier’s first lounge at SFO, and also the first lounge of the carrier with an outdoor terrace. The lounge can seat 165 guests (135 indoors and 30 outdoors), and is spread across 8,168 square feet (761 square meters).

The lounge was designed with San Francisco-based architectural firm Gensler, and features the following amenities:

  • Self-serve (hot and cold) buffet, showcasing local flavors
  • A bar with a bartender serving a selection of wines (from Canada and California), local craft beer, a cocktail menu, and espresso
  • An outdoor terrace, featuring two vapor fireplaces
  • Showers with heated towel racks
  • A VIP room for up to 10 people
  • E-gates and biometric identification for hands-free lounge entry
  • Art that pays homage to California and Canada, including art from Canadian painter Shawn Evans, and a custom mural from California artist Amos Goldbaum

There aren’t many pictures of the lounge yet, but what I’ve seen so far looks great!

This represents Air Canada’s 28th lounge worldwide, and third lounge in the United States (after LAX and LGA). For what it’s worth, this lounge is in the space of what was supposed to become the Alaska Lounge (but Alaska ended up using the space of the former American Admirals Club instead).

Air Canada Maple Leaf Lounge SFO terrace

Who can access the Air Canada Maple Leaf Lounge SFO?

The new Air Canada Maple Leaf Lounge SFO follows standard Star Alliance lounge access policies:

  • Specific to Air Canada passengers, the lounge can be accessed by those in Air Canada business class, as well as Aeroplan Super Elite, Aeroplan 75K, and Aeroplan 50K members
  • Beyond that, all Star Alliance business class passengers, as well as Star Alliance Gold members, can access the lounge

So a United MileagePlus Premier Gold member or above gets access to the lounge on account of having Star Alliance Gold status. While they couldn’t access a United Club on a domestic itinerary, they can access an Air Canada Maple Leaf Lounge.

Air Canada’s Terminal 2 and United’s Terminal 3 are connected airside at SFO, so this will no doubt be a popular lounge option with United flyers.

Bottom line

A new Air Canada Maple Leaf Lounge has just opened at SFO, which is an exciting development. The lounge even features a terrace, making it the first lounge at the airport with such a space. While this is great for Air Canada passengers, it’s also an awesome new feature for United passengers, since the lounge can be accessed by premium United travelers even in situations where they don’t have United Club access.

What do you make of the new Air Canada Lounge SFO?

Conversations (35)
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  1. Peter Guest

    Just visited on a United domestic itinerary at 5PM on Sunday and the place was absolutely quiet while both T3 United Clubs were packed. It's a long walk from T3 and very hidden. I'm guessing only internet nerd-type United elites will ever even know it exists much less that they have access.

  2. Elizabeth Dalton Guest

    I'm trying to get information on the Air Canada airport lounge in Toronto. I have an 8 hour layover from midnight to 8 am. Apparently the lounge opens 4:30 pm to midnight...not helpful. I get the impression everyone is working from home at Air Canada. Hope the pilots are in attendance.
    Does anyone have any information outside of San Francisco?

  3. Brenna Fleck Guest

    My husband and I are both Star Alliance Gld, we were just denied access. The supervisor said no entry allowed for domestic flights. They wouldn’t even let us look at the lounge.

  4. Karen Guest

    I visited a couple of days after it opened. Unfortunately it was very early, so no bartenders and not many amenities available. Seeing the top shelf liquors (only) on display, I'm guessing that they will be following other lounge models of free well drinks and paid premium drinks. End of an era, but nice to be able to have access to other options, I guess. There was soft chill music playing, both inside and outside.

    ...

    I visited a couple of days after it opened. Unfortunately it was very early, so no bartenders and not many amenities available. Seeing the top shelf liquors (only) on display, I'm guessing that they will be following other lounge models of free well drinks and paid premium drinks. End of an era, but nice to be able to have access to other options, I guess. There was soft chill music playing, both inside and outside.

    The terrace was wonderful, but wet from morning dew, so not really usable at that time. I did do some star watching.

    I'm not sure how their food buffet will work when there are more than 25 visitors. The serving sets and bowls are messy and not really going to scale. Perhaps they have other options when it's more crowded. There were no warm food options for breakfast, except for oatmeal.

    Having said all this, the lounge itself a beautiful and has modern seating to get actual work done, which I love. The biometric entry system was neat. I'm looking foward to visiting when more options are available.

  5. Brianair [SFO] Guest

    It’s great that the new prime lounge space on the second level of SFO Terminal 2 is finally being put to use. Renderings look beautiful. It’s cool how they have an outdoor terrace in addition to the public one on the other side of T2. At the same time, I don’t really understand why Air Canada is in T2 now. I’d think it would be more efficient for them to share T3 with United especially...

    It’s great that the new prime lounge space on the second level of SFO Terminal 2 is finally being put to use. Renderings look beautiful. It’s cool how they have an outdoor terrace in addition to the public one on the other side of T2. At the same time, I don’t really understand why Air Canada is in T2 now. I’d think it would be more efficient for them to share T3 with United especially since their hubs have US pre clearance. I think it would’ve been better for them to build the Maple Leaf Lounge in T3. The United Polaris Lounge is pretty much the only good lounge in that part of the airport and I bet it gets very overcrowded. Because of T2’s location further away from the other terminals, where having convenient connections are more important (Alaska/Oneworld in A and T1 and United/Star Alliance in G and T3), I’d think T2 would be better for independent LCCs like Southwest, JetBlue, and Frontier, airlines that don’t need to have those easy connections at SFO.

  6. Jason Brandt Lewis Guest

    @david ---> I believe that is because AS is (eventually) moving into T1, where AA is now located, and it made much more sense (and fewer dollars) to take over the AA lounge than build a brand-new one they were going to have to vacate anyway...

  7. iamhere Guest

    Probably overcrowded given the Star Alliance rules for using it vs the United lounges as you mentioned.

  8. David Martus Guest

    I am at the lounge now, awesome outdoor space and quiet, especially compared to the 20 minute wait at centurion

  9. Parnel Guest

    Like All AC lounges lack of maintenance and delayed flights will make this a disaster in a year

  10. EthaninSF Gold

    I'm sure once word gets out among the United elites that they can access, we will see new requirements that you have to be on a non-domestic itinerary to access as Star Gold. But, you'd also be surprised by the number of United elites in the Bay Area that have no idea of what the Star Alliance even is, or what the benefits entail. In other words, half the people who are eligible would not...

    I'm sure once word gets out among the United elites that they can access, we will see new requirements that you have to be on a non-domestic itinerary to access as Star Gold. But, you'd also be surprised by the number of United elites in the Bay Area that have no idea of what the Star Alliance even is, or what the benefits entail. In other words, half the people who are eligible would not even know they could access. And good luck with whether the staff will follow (or understand) the rules. As an anecdote, I remember being in Montreal flying in Swiss Business Class - and the Maple Leaf lounge agent asked me if Swiss was in the Star Alliance.

    1. Ann Guest

      That is true. A lot of SF elites are just corporate drone types. They only fly when and where their corporate overlord tells them to, and have no idea about anything

  11. Todd Diamond

    Damn, we just missed its opening by a couple of days.

    Love the Muskoka chairs on the patio ;-)

    1. Baliken Guest

      Are those the Adirondack chairs?

  12. Icarus Guest

    All these morons complaining when there was no lounge before and this looks impressive, and even has an outdoor terrace.

    Some people are miserable whatever companies do to add improvements. They should stick with LCCs and Spirit

  13. Debo Gold

    Did I miss something? Another announcement by Air Canada? Why is this lounge in T2 and not in the International terminal G gates? I thought T2 was still only Alaska and Delta.

    1. Dogtor Guest

      Air Canada switched to T2 at SFO at some point last year.

    2. Debo Gold

      Thanks! SFO is my home airport and I totally missed this. I even use T2 frequently for Delta and Alaska flights

    3. Dogtor Guest

      AC has been using D12-16, so you wouldn't have know unless you venture over there or passed by the check in counter that's toward T3.

    4. --- Guest

      T2 is now mostly AC, UA, and AS. AA moved to T1, and DL has always been in T1.

    5. DK Guest

      Also, Alaska is slated to be moving to Terminal 1 next year. I can’t figure out how they will manage to fit Alaska into Terminal 1 without someone else moving out or Alaska really shrinking its operations.

    6. WHS Guest

      Terminal 1 is grossly under utilized with many gates staying empty all day. They can surely fit in Alaska too. It also makes it more convenient for international transfers since Terminal 1 and Boarding Area B are connected airside. There is also space for a large new Alaska Lounge in T1. Once they move out, UAL will be able to occupy all the remaining space in Boarding Area D so they’ll be able to work...

      Terminal 1 is grossly under utilized with many gates staying empty all day. They can surely fit in Alaska too. It also makes it more convenient for international transfers since Terminal 1 and Boarding Area B are connected airside. There is also space for a large new Alaska Lounge in T1. Once they move out, UAL will be able to occupy all the remaining space in Boarding Area D so they’ll be able to work on renovating Boarding Area F which is the last part of SFO to be stuck with retro infrastructure.

  14. david Guest

    This is not the space of the former AS lounge. But I believe that it is the space that AS was going to move into before something changed their minds and AS took the former AA club space instead of this space.

  15. Dan Guest

    I certainly hope it's only those flying on AC who have access, lounge is far too small to open to beyond that.

    1. HkCaGu Guest

      I certainly expect they will limit non-AC passengers at certain times due to overcrowding.

  16. Bob Guest

    The place will be a zoo if domestic UA flyers are allowed in.
    There are so many OPM flyers in SFO that everyone is a UA*G

    1. Sallu Guest

      Lol you will be only allowed in lounge if you’re flying with air Canada.

    2. Justin Guest

      For UA Gold and above it's the same criteria to access as a UA lounge (international). Given it's in T2 not sure you'll see an influx of UA.

    3. Chuck Guest

      When it comes to United, SFO is one of those places that proves when everyone has status no one has status. This place will be overrun with *Gold

    4. Nate nate Guest

      The same situation exists at both LAX and LGA. I'm going to assume the AC folks know more about the business than Bob does.

    5. Bob Guest

      Nate is dumb.
      LGA is not the same volume of OPM "elites" UA*G as SFO
      LAX is in a different terminal
      same with IAD and TK/LH lounges - its too far for United flyers

      This new SFO lounge will be easy access for United flyers
      But yes, AC is a greedy bastard, so they may want to sacrifice crowding for UA paying for each guest.

    6. HkCaGu Guest

      No, the amount of UA*G at SFO is incomparably huge compared to LAX and NYC.

    7. Andrew Diamond

      "Showers with heated towel racks"

      Fancy! Hope I get to enjoy someday. :)

    8. Kiwi Member

      Really you think those that live near Uniteds largest hub in EWR don't have a huge number of *G

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Dogtor Guest

Air Canada switched to T2 at SFO at some point last year.

4
david Guest

This is not the space of the former AS lounge. But I believe that it is the space that AS was going to move into before something changed their minds and AS took the former AA club space instead of this space.

3
Icarus Guest

All these morons complaining when there was no lounge before and this looks impressive, and even has an outdoor terrace. Some people are miserable whatever companies do to add improvements. They should stick with LCCs and Spirit

2
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