AMAZING DEAL: JetBlue Will Match Your Virgin America Points Balance

Filed Under: Great Deals, JetBlue
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Ever since Alaska’s takeover of Virgin America was announced, it seems like Virgin America and JetBlue have been competing fiercely. This is likely because JetBlue also wanted to buy Virgin America, but was outbid. Since that time, Virgin America has improved status benefits and added status matches for JetBlue elitesJetBlue has offered free tickets to residents of New York and California who haven’t flown JetBlue before, and JetBlue has improved and expanded their status challenge to Virgin America flyers.

However, now we’re seeing the best promotion yet.

JetBlue will match your Virgin America points balance

JetBlue TrueBlue is offering a points match opportunity, where they’ll match your balance of Virgin America Elevate points… and in some cases they’ll do even better than that.


Here’s how JetBlue describes the promotion:

If you’re a Virgin America® flyer and Elevate® member looking to spread your wings, but don’t want to lose out on any points – then you’ve met your match!

Earn with JetBlue, too – just for giving our award-winning experience a try! Show us your Elevate® Points balance by 7/4/2016, then book and fly one roundtrip JetBlue flight by 08/31/16 and we’ll match (or give you more) TrueBlue points!

Here’s the chart showing how many TrueBlue points you can get after a qualifying roundtrip flight by August 31, 2016:


As you can see, in some cases they’ll more than match your balance of JetBlue points. If you have 50,001 Virgin America Elevate points you’ll receive 75,000 TrueBlue points.

How do you take advantage of the offer?

Here’s the process they describe for taking advantage of the promotion:

  • Elevate® members must email a screenshot of their account dashboard to [email protected] by 7/4/2016. Screenshots must include first name, last name, and points balance. Please include your TrueBlue number in the email. If you are not a TrueBlue member yet, sign up now.
  • Once we assess your balance and eligibility, we’ll email you to let you know if you’re officially registered for the promotion.
  • Then book and fly one roundtrip JetBlue flight by 08/31/16.
  • Enjoy your new TrueBlue points balance – and love for JetBlue!

Offer terms & conditions

Here are the terms & conditions of the promotion:

*This offer is available to new or existing TrueBlue members. To qualify, members must send an email including their TrueBlue number and a picture of their Elevate® account dashboard showing first name, last name, and points balance to [email protected] by 7/4/2016, await receipt of an email to confirm registration for the promotion and then book new roundtrip flights operated by JetBlue and completed all travel by 08/31/2016. Number of points awarded will be based on Elevate® points balance evidenced by submitted proof. Proof is are subject to verification. TrueBlue number must be provided at the time of booking. Offer can only be redeemed one (1) time by any individual. Points awarded in conjunction with this promotion are considered bonus points and do not count towards earning Mosaic status. Offer does not apply to non-revenue travel; is not valid on flights operated by airline partners; is not valid in connection with any Getaways vacation packages, cruises, or any other product or service and may not be combined with other special offers. In the event you cancel your reservation or change your reservation so that it no longer complies with the terms of this offer, you will not receive any of the promotion bonus points. TrueBlue points will be awarded within 4-6 weeks after round-trip flight. Offer can be cancelled or modified at any time. TrueBlue Terms and Conditions apply.

Both JetBlue TrueBlue and Virgin America Elevate are revenue based. JetBlue points are typically worth ~1.4 cents towards the cost of a ticket, while Virgin America points are typically worth ~2.2 cents towards the cost of a ticket. The difference is that Virgin America allows award redemptions on select partner airlines using a traditional award chart as well, and in some cases those represent exceptional values.

Redeem Virgin America Elevate points on Virgin Australia

Here’s what makes this promotion really great

Part of what makes this promotion so incredible is that it doesn’t state how you have to earn those Virgin America Elevate points. In other words, they don’t have to be earned through flying.

In April, Starwood Preferred Guest added Virgin America Elevate as a partner to their excellent mileage transfer program. This means SPG points can be transferred to Virgin America Elevate points at a 1:1 ratio, with a 5,000 point bonus for every 20,000 points transferred. That means you can essentially convert Starpoints into Virgin America Elevate points at a 1:1.25 ratio.


Earlier this week I transferred points from Starwood to Virgin America Elevate, as I was planning on booking a one-way business class ticket between Los Angeles and Sydney on Virgin Australia. Now I have a balance of ~53,000 Virgin America Elevate points. Could that have come at a better time?!



So if I submit this for a match, I’d receive 75,000 TrueBlue points, which are good for ~$1,000 in airfare on JetBlue. Of course I have to take a flight on JetBlue, but I can book that pretty inexpensively. If I pick up JetBlue Plus Card, I get a further 10% refund on redemptions, meaning I can get even more value out of the points.

While you do need to take a flight on JetBlue, this is still an incredible offer. I’ll be submitting my request shortly, and will report back. For anyone who has been considering transferring points from Starwood to Virgin America Elevate (which is a good deal in and of itself, given that you’ll get ~2.7 cents of airfare per Starpoint if transferring in the right increments), you have even more of an incentive to do it now.

Bottom line

This is an incredible promotion on the part of JetBlue, one of the most generous we’ve seen in a long time. I’ll be submitting my request right away, and will report back. Even if you’re not a Virgin America flyer, it may very well make sense to transfer Starpoints to Virgin America for the purposes of this promotion. Virgin America is arguably Starwood’s most lucrative airline transfer partner to begin with (even if the redemption options are somewhat limited), and this makes it all the more worthwhile.

Do you plan on taking advantage of JetBlue’s points match campaign?

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  1. Yeah this is pretty cool. I have 100K+ Elevate points and can get a same day OAK-LGB-OAK for $130 on a Saturday. Go down, have lunch with friends and fly home. And then use the TrueBlue points for Mint class to NYC.

  2. Ironically, you’re actually (rightfully) transferring points to Virgin America (helping JetBlue’s competition), which goes against the grain of why they ran the promotion in the first place 🙂 But I’m definitely not faulting you.

  3. Hey Lucky, when transferring SPG to Virgin, do I have to do 20k at a time to get each 5k bonus? Or if I transfer 80k will it come through as 100k?


  4. @ JoshB — You get the 5,000 point bonus for every 20,000 points transferred, up to 79,999 Starpoints at a time. In other words, you’ll want to transfer at most 60,000 Starpoints per day (netting you 75,000 Elevate points).

  5. @ Boco — Hah, very true, but then again I’m not sure how much I’m really helping Virgin America by transferring points to them in order to redeem on Virgin Australia.

  6. Any idea whether 2 one ways would meet the criteria for this promotion. In the past, Jetblue has usually just counted 2 segments as one round trip for promotional purposes

  7. @ Gene — That’s more than enough for a one-way Mint redemption, assuming the $600 one way fare is available.

  8. Where do you look for Virgin Australia award space? EF doesn’t have it, Delta seems to show DL flight only

  9. This sounds great but i would rather have the starwood points than virgin elevate points at the end of the day. Is it possible to transfer the elevate points back to starwood after i’ve submitted my screenshot to jetblue?

  10. @ Ben — Cool! Thanks. Can you apply your $1,000 of points to a $1,200 fare and pay the other $200 in cash, or do you need to have the full $1,200 of points?

  11. When I first saw all the headlines of 1:1 point match I was very excited as I have 250k+ elevate points from flying VA, but can’t complain at 75k free points for sending an email and a cheap ticket within the northeast for a day trip.

  12. OMG I just redeemed 60,000 VX points YESTERDAY. If I had waited a day, I could have gotten 75K Jet Blue points. That’s such a bummer 🙁

  13. @ Gene — You need all the points required for a ticket — no way to redeem partially. Do keep in mind JetBlue allows pooling of points, though.

  14. @ JW — It should match what Delta shows, which isn’t much at all. Most space only seems to be made available last minute nowadays.

  15. F*** yeah. I’ve never actually flown Virgin America, but I have enough points from MSing the elevate store to get me $420 worth of points from JetBlue!

  16. I have an admittedly stupid question here (its Friday)… If I had 60K Virgin America Elevate miles and enrolled in and completed the promotion requirements, JetBlue would just give me 75K TrueBlue miles so in total I would have 60K Elevate miles plus 75K TrueBlue? Its not like JetBlue is going to somehow take them from my Elevate account?

    I ask because many years ago, when Midwest Express Airlines was bought out, both Delta and AirTran offered to match Midwest Express FF miles balances, and if I recall correctly, I was only able to match to Delta because once the miles appeared in my Delta account the Midwest Express FF account balance went to zero. Subsequently I wasn’t able to get a match to Southwest. I know that was double dipping, but right now I don’t think I want to part with my Elevate miles in this fashion.

  17. I have 100,000 star points and no elevate account. Can I create an elevate account and transfer the star points and still be eligible?

  18. @ AG — Nope, JetBlue absolutely has no way of taking points out of your Virgin America account.

  19. hi lucky
    any idea if the names need to match for an spg transfer? i know its inconsistent for each partner…


  20. Yeah, I just transferred 60k MR to get 30k Elevate to get my Elevate balance up over 50k, so that I should get the 75k in TrueBlue points. I hope it works. My Elevate account shows 0 segments, so they know I haven’t been flying lately, although I’m still Elevate Gold from a prior status match.

  21. FYI I just heard back and they approved my match. I have tons of VX points so I’ll be getting 75k B6 once I fly a roundtrip. Fantastic deal. Thanks Lucky.

  22. If I have an existing Jetblue reservation for roundtrip that concludes before 8/31, am I eligible? Or only new reservations booked after confirmation email are eligible for promotion?

  23. Dan, the terms and conditions say new reservations after the confirmation email. Can you cancel and rebook the flight?

  24. Lucky, when you transferred 50K SPG points, what did it do to your JB Status Credits, Segment or Elevate “Red” status? Any change since these were tranfer points instead of flown points?

  25. Do you think you’d still receive the bonus points if you only flew the one-way of a roundtrip?

  26. @ Tre — No, I would assume you have to fly roundtrip, because they probably verify eligibility based on the TrueBlue points posting to your account for those flights.

  27. @brteacher – unfortunately, the cancellation fees and difference b/w my original price and current one would negate all savings for the points.

  28. My wife and I are Jet Blue True Blue members and so are our kiddoes so we have a family account meaning the points can be pooled for some uses. So I know I will do this promo, and so may she.

    Anyway, aside from that, she has the Amex Platinum $200 flight credit thing to do and picked JetBlue as her airline. Say she uses her Amex Plat to book me a ticket on Jet Blue. We fly them a lot so I may just need a $200+ ticket anyway soon. Do we think this promo will count if someone else (her) bought me a ticket on JetBlue?

    As well, if she happens to also have some Jet Blue travel bank money (stored credits the airline lets you merge with cash when buying a paid flight) and uses that to book me a flight, do we think that will count for this? I could ask JetBlue some of these things too but in case anyone can weigh in that would be grande!


    (PS: When her MR points hit for that Plat card, we may be able to do this for her too with a transfer from them, but her MR has not yet hit and the ratio seems a bit steep to xfer to Virgin)

  29. After i show screen shot to Jetblue, how long does it take to receive the confirmation for the Jet blue confirmation? Also, I have virgin america with zero points. Does it mean with the transfer of SPG I will start my 18 months again b4 Virgin America points expire?

  30. I am doing what so many people never seem to do and calling B6 now to get some answers…

    MUST register for promo first before booking a B6 ticket. Do that in your true blue acct online.

    Send the screen shot with your info, points bal of VX to [email protected] before July 4. It doesnt matter that this is a weekend/holiday. Just get it to them before then.

    Must do one RT or two OW and complete flight before Aug 31.

    Cannot be non rev, vaca package or partner flights. Must be on Jet Blue.

    Jetblue will do the points match 4-6 weeks after the completion of travel.

    My next post hopes to tell us if travel bank money will work to buy the tickets or if booking them with TYP or Flexperks also counts, and if it matters where one’s VX points came from. Stand by. Am on a longgg hold as I type this.

  31. uggh, read wrong and only transfer 40k SPG just about half hour ago to give me 50k VA points. Need to transfer 25k more so I will have 80k for VA.

    Will it still be about 2 to 4 days for transfer if lots of people take advantage of offer?

  32. marathonman, any updates? I’m particularly interested in finding out if Jetblue is willing to pointmatch someone who just joined Virgin American yesterday….

    As a matter of fact, has anyone heard of anyone actually getting turned down for the promotion? Legitimate sources?

  33. I did get thru to B6 True Blue department and learned this:

    Doesnt appear to matter if you joined yesterday or transfered MR or SPG to the acct. As long as you can show your screen shot with your name, acct, amount in it by July 4.

    Personally? I need to see more on this in writing so will have to find the link to the promo online if it’s there or if anyone here cares to find and paste it. And call more CSRs to get that same story.

    Also I was told that while the ticket must be a rev ticket, ie paid for with cash NOT points, you can use travel bank money and from everything my CSR found, there’s no reason why using flex perks or TYP to book a B6 ticket shouldnt count. Might be a good idea to call another CSR to get that clarified! After all those are considered “paid” in her mind, but who knows what someone else might say. And I know they earn B6 miles so they count.

    Jetblue will do the match to your true blue acct 4-6 weeks after the final leg/flight is completed.

  34. Anyone else have the B6 link not work? It just takes me to the true blue home page. Wondering if they cancelled promotion. I’d want to be 100% sure before blowing Starpoints on a transfer to Virgin.

  35. @Jeff the link works, use an incognito page in Chrome to load it. For some reason if you’re logged into TrueBlue it won’t show you the promotions page.

    To everyone else, how fast have you been getting confirmations? I submitted my request Mon (6/27) morning, have not heard back from JetBlue.

  36. Anyone else get rejected?

    I got a response from Jetblue saying that ” You are not registered for #GoForthWithJetBlue Points Match.
    The points balance proof you provided doesn’t meet the requirements of the promotion.”

    Everything matched and looks right, any recommendations??

  37. Applied Saturday and nothing yet. Finally got somebody to look into it and after a while they reported back that I was in pending to be reviewed by management because of no flight history …. Hmmm not good

  38. I applied early Mon morning, got my confirmation of registration today! Now to book a round trip JetBlue flight. If it helps, I had taken multiple flights with Virgin before (so I had a flight history).

  39. Anyone reading this article should be aware that for the last few days Jet Blue is refusing to honor this promo unless the miles in your Virgin American account are from flying. You can’t transfer miles into your account and use those for the promo. If you do you will be denied. They changed their terms after all the blogs started posting this so while some people slipped in at this point they are telling people no more.

  40. @Bill.
    I disagree with your assessment. First of all, JB have no idea on source of the points in VA account – they require just screenshot of summary page that shows only number of points.
    Secondly, where do you see changes in T&C of the promo?

  41. My screenshot happens to include the colored bubbles at bottom that show where points came from

    For me a combo of mr and spg

    Ill go after em if they pull a bs

  42. Yesterday I had emailed in my screenshot that doesn’t show where I got the points on the bottom and my points had come from transfers from MR and SPG

    Later from the same email address which is the one I use for JetBlue I sent in the screenshot again and cut off that stuff at the bottom

    Then I sent it from my Gmail address with a note that says something’s been wrong with my email and that’s why I’ve sent it again

    I just called JetBlue and ask them to look into it and they said they didn’t receive my email and so then the woman at the Trueblue department had an interchat with someone else in the company who got back to her while we were on the phone and then they sent me email saying and ready to make my flight and I’m ready to go!

    She said over 4000 ppl emailed in

    I called JetBlue’s main number and hit two for reservations got connected pretty quickly and ask them to speak to true blue about the promotion and they passed me over and I was connected pretty quickly to a person who knew about the promotion and then asked for my number and then said hold on while I chat and then it happened

    Dunno what worked but persistence helped

    In my emails i had my full name and addy plus both airline numbers and a note thanking them for the promo and match.

  43. I took a chance on an SPG transfer yesterday morning (7/1) based on the quick turnaround that Lucky got with his transfer. My Starwood account shows that the have been transferred but they haven’t shown up yet in my Elevate account. Starwood’s phone reps say there is nothing they can do to expedited the transfer. Elevate said the same thing. My fingers will be crossed for the next 64 hours.

  44. My spg xfer took like 28 hrs

    I have to review my own notes but does anyone know off hand;

    Can it be two one ways? Or must it be one rt?

  45. Hi Lucky, do you know if I have to book on JetBlue’s website, or can I use Kayak/Chase’s Rewards portal?

  46. @josh: when I called jetblue my trueblue csr told me these should count. They have to be seen by jetblue as being paid tickets and your true blue number needs to be included in the res.

    I had asked about third parties such as flexperks and typ.

    Might be best for you/people to call and specify exactly what you plan to do and get not one but two confirmations of this issue. Then book and hope they werent talkin out their arses

  47. @Marathon man: After looking at it, it was about the same price to book on the JetBlue website, so I just went with them 🙂 Thx!

  48. We took a gamble by transferring SPG points to VA Elevate points after reading this post, with the same intention to use them for future travel to Australia. (I got 70K SPG points as bonus sign-up for 2 cards back in March, so it’s quite cheap and did not require any stay in hotel yet). About 2-3 days later, VA emailed back to let me know about 75K points after 60K SPG points.
    So, the request for JetBlue promotion is obvious since there is nothing to lose and a lot more to win, especially with only a required R/T ticket (but no minimum price), although our home city of Houston is not convenient for both JetBlue or Virginia America.
    I did not know how to get a screenshot of my VA Elevate statement, but learned to do it by googling it and just sent it to JetBlue matchpoint as required. Two days later, JetBlue confirmed the match with the stipulation of making a R/T trip before August 31.
    After looking for special deals of JetBlue so we can buy the cheapest tickets to qualify for the promotion, we found them by booking R/T tickets from Las Vegas to Long Beach ($132) to visit friends in the Orange County area. Now, we needed R/T tickets from Houston to Las Vegas but we have plenty of choices and time. Luckily, Southwest just run a new promotion and we found them also very cheap (less than $200 RT). Since one of us has already the SW companion card, we just paid only half of the prices.
    So, for paying only about $332, each one of us can get about 75K JetBlue. I guess there are not many promotions that could beat this one by JetBlue. Earlier this year, we also took advantage of the generous promotion for IHG hotels to score a bunch of free points.
    Thank you very much for the information provide by those posts and other bloggers.

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