Upper House Hong Kong: An Excellent, Unconventional, Simple, Luxury Hotel

Upper House Hong Kong: An Excellent, Unconventional, Simple, Luxury Hotel

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When we visited Hong Kong, there were two hotels I was most hoping to stay — the Rosewood Hong Kong, which is located in Kowloon, and the Upper House Hong Kong, located on Hong Kong Island.

The 117-key Upper House Hong Kong opened back in 2009, and it has long been regarded as one of the city’s best hotels. Not that I place much value on this, but on The World’s 50 Best Hotels 2025 list, it was ranked in 10th place.

Here’s what I find so interesting — people rave about the Upper House Hong Kong, but it has no pool, no spa, it has a single(ish) restaurant and bar, and it doesn’t even really have a lobby. So what’s going on here, and why do many people love this property? After staying there, I sort of get it.

In this post I’d like to share some initial impressions, and then soon I’ll have a full review. For what it’s worth, we paid around $700 for our one-night stay, and booked through Virtuoso. Let me point out that this hotel is also bookable with Chase Points Boost, so if you could redeem for 1.5 cents each, you’d pay around 47,000 points per night, comparable to what you’d pay for a top Hyatt property is moving points to World of Hyatt. Let me also mention that if you’re not a fan of these non-points hotels, the rest of the trip only has points hotels, so stay tuned!

The Upper House Hong Kong is a simple, personalized hotel

The Upper House Hong Kong is located in Pacific Place, on Hong Kong Island. Funny enough, it’s literally stacked on top of the JW Marriott Hong Kong, taking up floors 38 through 49 of the same building.

Upper House Hong Kong exterior

The hotel doesn’t really have a “proper” lobby, but that’s because there’s not really a need for one. On the ground floor, there’s a small seating area to the right, and then a counter to the left, where the front office associates stand.

Upper House Hong Kong entrance
Upper House Hong Kong lobby

But the idea is that the Upper House Hong Kong offers in-room check-in, so as guests arrive, they’re brought straight upstairs. That’s a really nice touch.

Aside from the restaurant on the top floor, facilities are otherwise limited. There’s a nice atrium that spans the entire height of the hotel, with a very cool design.

Upper House Hong Kong atrium
Upper House Hong Kong atrium

Then there’s a small but decent gym, which is accessible 24/7.

Upper House Hong Kong gym

The Upper House Hong Kong has spacious, stylish rooms

All accommodations at the Upper House Hong Kong are generously sized. Rooms fall into the category of Studio 70 (70 square meters, or 753 square feet), Studio 80 (80 square meters, or 861 square feet), and then suites (114 square meters, or 1,230 square feet). Entry level rooms in a city hotel being over 750 square feet is kind of unheard of.

When you consider the sheer amount of space you’re getting, that really makes the pricing relatively reasonable. Just as a comparison, suites at the JW Marriott underneath this property are 77 square meters, and typically cost more than the two entry level room categories at the Upper House.

When it comes to design, the Upper House Hong Kong was imagined by André Fu Studio, also behind properties like the Capella Taipei (which we stayed earlier on this trip), Waldorf Astoria Osaka, Dusit Thani, Hotel The Mitsui Kyoto, etc.

The hotel simply has really cool, minimalist design, which I like. The hotel has been maintained and refreshed over the years, though it hasn’t undergone a full renovation. So I’d say the rooms look well maintained and are in good condition, but don’t necessarily feel cutting edge.

We were upgraded to a suite on account of our Virtuoso booking and high occupancy. The room featured a big living room, a good size bedroom, and a massive bathroom, with a very nice soaking tub.

Upper House Hong Kong suite living room
Upper House Hong Kong suite bedroom
Upper House Hong Kong suite bathroom
Upper House Hong Kong suite bathtub

While you’ll find the most iconic views from Kowloon, the views from this area are pretty great as well, looking out at Victoria Harbour, and also at the mountainous greenery behind the hotel.

Upper House Hong Kong suite view
Upper House Hong Kong suite view

The Upper House Hong Kong offers nice inclusions

One thing that guests seem to love about the Upper House Hong Kong is the inclusions, some of which are marketed, and some of which are more in the “surprise and delight” category. For example, there’s a hotel car that can take you around town on a first come, first served basis, which is a convenient feature (and we found availability to actually be very good, the two times we wanted to use it).

Upper House Hong Kong hotel car

Upon arrival, a couple of glasses of champagne were brought to our room.

Upper House Hong Kong welcome champagne

The hotel also offers all guests a generous welcome amenity — ours had some delicious fruit and chocolate, a candle, and two handkerchiefs.

Upper House Hong Kong welcome gift

The hotel also offers a complimentary minibar (or Maxi Bar, as the hotel calls it), where everything except the wine is complimentary.

Upper House Hong Kong minibar
Upper House Hong Kong minibar

The hotel even provides guests complimentary sunscreen, and an amenity kit they can take home with them… as an airline product geek, that made me smile!

Upper House Hong Kong sunscreen & amenity kit

The Upper House Hong Kong has a great restaurant & bar

Located on the 49th (top) floor of the Upper House Hong Kong is Salisterra, the hotel’s all-day dining restaurant, which serves Mediterranean cuisine.

Upper House Hong Kong Salisterra Restaurant

This is where the hotel’s excellent breakfast is served. There’s no buffet, but instead, it’s an unlimited a la carte concept, where you can order whatever you’d like (assuming breakfast is included with your rate, as it was for us, thanks to booking through Virtuoso).

From barista coffee, to iced coffee, to papaya salad, to scrambled tofu, we enjoyed everything.

Upper House Hong Kong breakfast
Upper House Hong Kong breakfast
Upper House Hong Kong breakfast

Immediately next to that is the Green Room, a cute, chic little bar, where we enjoyed some great cocktails (and high marks for the bar snacks!).

Upper House Hong Kong Green Room Bar
Upper House Hong Kong drinks

The views from up here are also pretty magical.

Upper House Hong Kong 49th floor view

I’ve gotta say, the vibe throughout the hotel is also very different than at the Rosewood, for example. That’s expected, given that this hotel is in the Admiralty district. We found the crowd at the restaurant and bar to be both business oriented and chic, and very international. There was also some great people watching there.

Bottom line

The Upper House Hong Kong has long been regarded as one of the city’s best hotels, though it’s a bit unconventional. It’s boutique, minimalist, and has fairly limited amenities.

What the hotel has going for it is massive rooms, a good number of inclusions, a very nice rooftop restaurant and bar, amazing views, and friendly service. Personally, I also like the location on Hong Kong Island, as you’re within walking distance from lots of great restaurants and bars.

It’s amazing just how different the Rosewood and Upper House are, and which is better depends entirely on what vibe you want, and what features you value most.

What’s your take on the Upper House Hong Kong?

Conversations (7)
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  1. David Diamond

    Rosewood HK is for the maximalist.
    Upper House HK is for the minimalist.

  2. Super Diamond

    I'm so glad you liked it, having loved my previous stays and since I usually end up agreeing with all of your reviews. I rave about the hotel because they offer personalized service for a city hotel and make you feel like you're at home. For example, I was talking with one staff member about wanting to ride the trams but not sure the protocol, and they gave me instructions and coins out of their...

    I'm so glad you liked it, having loved my previous stays and since I usually end up agreeing with all of your reviews. I rave about the hotel because they offer personalized service for a city hotel and make you feel like you're at home. For example, I was talking with one staff member about wanting to ride the trams but not sure the protocol, and they gave me instructions and coins out of their own wallet to pay the fare. Coming back later in the day, a different staff member asked me how I enjoyed the tram experience which felt good being remembered. And for $700/night that's reasonable in comparison to the four figures charged in most cities.

    One thing I don't understand in your review though "While you’ll find the most iconic views from Hong Kong Island, the views from this area are pretty great as well". The Upper House is on Hong Kong Island, so I'm confused what you're saying here.

  3. Mayur Patel Guest

    Remember this hotel is owned by Swire Hotels who in turn is controlling shareholder of Cathay Paciic.

  4. Mike O. Guest

    The amenity kit bag looks a lot like what you would get on Cathay, hah!

    And the colour palette looks similar to Cathay's Aria product or their lounges ;)

    I do love the minimalism though. I don't need anything gaudy like one would get on Emirates or some luxury hotel in Dubai. I enjoy minimalism more.

    1. Super Diamond

      The hotel owners also own Cathay Pacific, so good catch.

  5. R B Guest

    Before Covid, the restaurant was named “Café Gray Deluxe”.
    Great food & drinks! Fun times!

  6. sandiegodereck Member

    I stayed there around 2011 and also really liked it.

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The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered.

Super Diamond

The hotel owners also own Cathay Pacific, so good catch.

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Super Diamond

I'm so glad you liked it, having loved my previous stays and since I usually end up agreeing with all of your reviews. I rave about the hotel because they offer personalized service for a city hotel and make you feel like you're at home. For example, I was talking with one staff member about wanting to ride the trams but not sure the protocol, and they gave me instructions and coins out of their own wallet to pay the fare. Coming back later in the day, a different staff member asked me how I enjoyed the tram experience which felt good being remembered. And for $700/night that's reasonable in comparison to the four figures charged in most cities. One thing I don't understand in your review though "While you’ll find the most iconic views from Hong Kong Island, the views from this area are pretty great as well". The Upper House is on Hong Kong Island, so I'm confused what you're saying here.

1
Mayur Patel Guest

Remember this hotel is owned by Swire Hotels who in turn is controlling shareholder of Cathay Paciic.

1
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