Review: Plaza Premium Lounge Penang Airport
I arrived at Penang Airport at around 1PM for my 3PM Starlux Airlines flight to Taipei, so I had a bit of time to spend in the Plaza Premium Lounge. This is the contract lounge used by almost all international flights at the airport. The exception is that Cathay Pacific has their own lounge, which…
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Share your questions, experiences, and thoughts below.
Looks from the sign that the beer is also free if you consume it in-lounge (and only chargeable if you take it away)...am I wrong?
Ben, thank you for the review. I will be in that lounge this evening, Feb 10.
@ Alvin -- Whoops, I read the sign too fast, I guess. Post updated, thanks!
This is my home airport lounge, and it's exactly as described. Tiny, cramped and often completely full (especially during the Qatar Airways departure time).
The beer only on request, and the signs about takeaway are quite new. They used to be available on a self serve basis in the fridge until a month or so ago. The food to order is usually terrible too. I only use this lounge as its somewhere comfortable to sit and do some work before departing Penang, as there are no other options other than the noisy terminal and gate lounges.
My guess is the takeaway signs went up when the extra overflow seating was installed since it would be easy for someone to sneak off with booze or whatever.
I am, however, shocked there isn't wine. Then again, most of the wine at hotels and the like in Malaysia is quite cheap. Like $5 Chilean bottles.
Was there in November. Was flying Air Asia and accessed thru PP. Our departure gate was just below the lounge.
Thought I was losing my mind as I got the beer from the fridge myself so like Expathotelier said they just changed it. ( Carlsberg was the only option.) Also don’t remember the overflow seating.
We had a morning flight to SIN. Breakfast was eggs or they had porridge. Couple other things like toast, cheese, etc. Really was basic as far as options so either afternoon and evening options are just better or they have upped their game. On the flip side it was not crowed in the morning. Maybe 25% full.
@Lucky, did you earn points with Plaza Premium's new loyalty program? Do you present the app before or after your access credentials (BP, LoungeBuddy, PP, etc.)?
It's still 100x better than the Cathay lounge next door, which was a real surprise.
Also, Malaysia is a Muslim country after all, so don't expect alcohol everywhere.
It’s not Cathays top lounge for sure, but beats the brakes off anything you get at a domestic us lounge. Ymmv. It’s penang—think Tucson as to Asia. Looks pretty good to me. I’ve been to this lounge. It was fine.
Do they also have a smoking area? I will be in that lounge the next day and I just wanna know if I could smoke there. Thank you so much for taking the time to share this Ben!
Agree with TLS, already way better than the Cathay lounge next door, which is also managed by PP. Whatever food that is available in Cathay lounge in the morning will also be available at PP, but PP tends to have more choices.
Do note that Priority Pass members are no longer eligible for assess into the premium lounge here in Penang. I just tried using my PP complimentary access but the front desk lady told me that the contract was not renewed (this is on 24/04/23).
