[Sticky] Site Issues & New Feature Requests

82 Posts
25 Users
24 Reactions
14.1 K Views
Posts: 10
(@pabloinkosi)
Member
Joined: 5 years ago

Hi @jeremy

I’ve noticed for the past month or so, every day when I receive the OMAAT email I can hardly read it because the font is so small.

I have an iPhone pro Max (so a fairly big screen) but to be able to read the email I need to turn my phone on its side (landscape mode).

I’m attaching a screenshot.

It seems to push all of the headlines onto the one line so it squashes the text to fit. 

Is there a way to fix this so it’s easier to read? Or is it a setting I might have on my phone (although I don’t have this issue with any other email)

thanks 


Reply
2 Replies
(@pabloinkosi)
Joined: 5 years ago

Member
Posts: 10

Not sure if you changed something in my emails @jeremy but the emails the last 2 days have rendered normally and pushed the headlines across multiple rows. So much easier to read. Thank you. 


Reply
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@pabloinkosi Thanks for reporting the issue!


Reply
Posts: 101
 DSK
Gold
(@dsk)
Member
Joined: 5 years ago

Something strange is going on with the site.  The first time I thought it was a fluke, but it happened again.  When I log in and comment on an article, I see my comment in the comments section.  However, if I am not logged in, my prior comment is not there and the counter for the number of comments does not include my comment.  Is this the way the site is supposed to work?  Do others see my comment when they log in?  For example, in the AMEX Hilton Surpass article, when I log in, I see four comments including mine, but if I log out and look again, my comment has disappeared and the counter shows only three comments.


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@dsk - thanks for checking in. This should be a caching issue related to your logged-in/logged-out sessions. If you clear your cache while not logged in, you'll see all of the comments.

That said, we are looking to change this functionality to ensure the comment section is always fresh. That should be bundled in with a release in the next week or two. 


Reply
Posts: 381
Diamond
(@peter_)
Member
Joined: 9 months ago

This sentence only got half updated for November- have to change September to October. 

 

October Competition

In September, standout community contributors will earn a bonus. Winners will be announced the first week in November.


Reply
1 Reply
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@peter_ thanks....just updated that language to idiot proof it (against myself)


Reply
Jeremy
Posts: 107
Admin
Topic starter
(@jeremy)
Member
Joined: 10 months ago

We've got some site changes that rolled out this morning. Most of these are based on reader feedback and quality-of-life improvements. If you experience any issues or have feedback, let me know! The next feature set will go out mid-November.

Here's a quick overview of what changed today:

  • The most noticeable change will be a shift in the ad experience, particularly on desktop and in the comments section.
  • Mobile tables are reader-friendly on mobile
  • Ability to save posts to your user profile. Saved posts can be found under notifications -> posts you've saved
  • Ability to set a default order for comments in your user profile under settings

Reply
5 Replies
Platinum
(@foulowl)
Joined: 1 year ago

Member
Posts: 136

@jeremy Guys i’ve noticed my iphone safari browser is struggling with some bugs since yalls latest update. The home page and article pages will frequently freeze, forcing me to shut down Safari completely and revisit the site. sometimes it freezes when I try to add a comment, etc…. it seems to be an issue sitewide, but I’m not having the same issue on any other site. It definitely has only started happening since the latest changes were implemented a week or so ago. 

Best 


Reply
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@foulowl thanks for reporting. We're looking into this now.


Reply
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@howie for visibility


Reply
Admin
(@howie)
Joined: 8 years ago

Member
Posts: 12

@foulowl a couple of questions:

What iOS version and iPhone model are you using?

Do you have any other browsers on your phone that you use / could use (to test)?

Are you accessing the site typically over a cellular 4G/5G connection or LAN/WiFi?

Appreciate the info here -- we'll get to the bottom of this.


Reply
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@foulowl thanks again for reporting. This one took us a minute to pin down - it wasn't related to the release, just unfortunate timing. It should be all sorted for you now, but let us know if you still have any issues.


Reply
Posts: 381
Diamond
(@peter_)
Member
Joined: 9 months ago

Here's one - When I changed the newest/oldest comment display on settings, it also deleted the picture chosen.  So you have to then re-upload your profile picture.


Reply
2 Replies
Jeremy
Admin
(@jeremy)
Joined: 10 months ago

Member
Posts: 107

@peter_ This is a good find, thanks. I have a patch for this going out on Monday. We're going to need to get you a fire reporting badge.


Reply
Diamond
(@peter_)
Joined: 9 months ago

Member
Posts: 381

@jeremy Ha.  ARFF truck brigade perhaps? 😀


Reply
Posts: 2
(@splitinfinitive)
Member
Joined: 4 days ago

Feature request: Index of reviews. Currently have to click through multiple pages to reach a specific airline review e.g. and search function gives all mentions of the airline, not just reviews.


Reply
Page 2 / 2