United Changes Star...
 

United Changes Star Gold Baggage Allowance

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(@lucky)
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Joined: 13 years ago
[#1748]

Based on the checked baggage tool on United’s website, it appears they’ve changed the checked baggage policy for Star Alliance Gold members.

Continue reading: United Changes Star Gold Baggage Allowance

Share your questions, experiences, and thoughts below.


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24 Replies
(@Andrew yvR)
Joined: 16 years ago

Posts: 81

4pieces 75kg on EY on my current flight. (what can I say I like to bring my entire Lego collection where ever I go) no questions at checkin.
https://lh5.googleusercontent.com/-cWi-DkMDXy4/Umda_z7eJzI/AAAAAAAAO94/GOm_VI6hPrU/w720-h500-k/13%2B-%2B1

Hopefully EY and EK get 5th freedom asia to North America; long live Etihad and Emirates.


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Diamond
(@steven-l)
Joined: 5 years ago

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Posts: 290

I wonder if there've been a few too many Aegean *G members on United flights...


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(@Andrew yvR)
Joined: 16 years ago

Posts: 81

The meme is awesome, but should read "ain't nobody got time for that"


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(@lucky)
Joined: 13 years ago

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Posts: 40199

@ Andrew yvR -- Whoops, fixed. Thanks!


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Diamond
(@steven-l)
Joined: 5 years ago

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Posts: 290

@lucky: A quick check of the 2013 Star Alliance Employee Reference Guide states: "Star Alliance Gold customers are entitled to one additional piece of checked baggage (piece concept) or an additional 20 kgs (weight concept)". The guide was last updated right around the time that EVA Air joined Star Alliance; I'll try digging up older guides to see if this was changed at that time.

Given that folks flying Economy get charged for ALL bags that are checked in, United is technically following the Star Alliance rules. Consumer unfriendly? Yes. Alliance unfriendly? No.


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(@uapremierguy)
Joined: 5 years ago

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Posts: 0

Awesome meme! It is interesting to the see the continuing destruction of alliances as we once knew them...they took so long to build and seem to be getting destroyed bit by bit into oblivion. While Star Alliance arguably has the greatest carriers in its network as a whole, OneWorld now seems to have the most congenial network. I'd imagine its only a matter of time before the other airlines follow suit in restricting other star members.


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 Amol
(@amol)
Joined: 5 years ago

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Posts: 0

Technically they're not breaking alliance rules. Star Gold gives you "1 bag above the normal allowance." The normal allowance is 0 ...


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 Kai
(@kai-2)
Joined: 5 years ago

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Posts: 0

Isn't that the same allowance as *Silver?


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Diamond
(@steven-l)
Joined: 5 years ago

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Posts: 290

@lucky: A few things. One, the 2012 guide has the same rule: "one additional piece of checked baggage (piece concept) or an additional 20 kgs (weight concept)".

Two, back to the 2013 guide: a minor correction--United is listed as permitting *G members three bags of FIFTY pounds each. The SEVENTY pound limit was/is reserved for those flying F/C domestic.


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Diamond
(@steven-l)
Joined: 5 years ago

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Posts: 290

@Kai: no, *S members do not get any extra baggage allowance; they just get some priority waitlists.


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(@Boraxo)
Joined: 16 years ago

Posts: 129

Seems fitting to me, particularly when we have *A members like SQ that refuse to admit UA *G to their lounges despite clear rules requiring entrance. Not to mention all those chintzy *A carriers that provide fewer EQM and RDM than UA does on Y and C tix. Payback is a b###


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Diamond
(@adamh)
Joined: 5 years ago

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Posts: 351

As a UA *G this does not affect me but I give it two big thumbs down as it is not a sign of the cooperation or reciprocity I would like to see from an alliance. I urge UA to reconsider.


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(@Use Your Miles)
Joined: 13 years ago

Posts: 4

Companies now have to earn my business.. I won't go blindly forward


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Diamond
(@steven-l)
Joined: 5 years ago

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Posts: 290

@lucky: One last reference guide update--the 2011 guide states (everybody say it with me now): "one additional piece of checked baggage (piece concept) or an additional 20 kgs (weight concept)"

Closer examination of the 2013 guide shows that, at the time of publication, United gave non-status, non-*A members one free checked bag in Economy, while non-status *G members got three free checked bag. Since the *G benefit is [not going to repeat this], by the rules *G should get only TWO free checked bags total. Thus, we have a mystery on our hands! An third bag that remains unaccounted for.

Furthermore, back in 2012 while the two free bags for Economy kettles were FIFTY pounds, bag #3 for *G flyers in Economy was SEVENTY pounds back in 2012; this was changed to the standardized FIFTY pounds in 2013's guide. Take note, however, that the first two bags remained a FIFTY pound limit even back in 2012. I believe this is where the confusion arose.


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 Carl
(@Carl)
Joined: 16 years ago

Posts: 176

How long until other *A reciprocate and start charging UA flyers for bags on their regional connecting flights?


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(@Hasse)
Joined: 13 years ago

Posts: 59

Not really sure what to think.
When being start gold, UA's was my first choice for flying because of baggage allowance. Now they have also "forced" me to retain at least Premier Gold status... so in that ence, closing in the customer is a smart move, but limit my choice of program.
Now UA; please fix your calculator as it calculates incorrectly when not flying point-to-point on UA metal, but connects in from a Star Alliance partner


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 Tom
(@Tom)
Joined: 13 years ago

Posts: 1

I am Star Gold and on a recent award flight on US Air that I booked with United miles I was not allowed any bags free of charge. The agent said there were no fee waivers for baggage when flying on award tickets.


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(@David S)
Joined: 14 years ago

Posts: 11

Tom - I am UA silver and recently flew US Air on a UA award ticket. They gave both of us a free chcked bag. Go figure.


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(@Zhong Liang Ong)
Joined: 14 years ago

Posts: 27

Darn.. so just when I finally got a star gold on A3 (and was dreaming of carting 210 pounds of US shopping back to Singapore), I see this posting.

At least I'll still have the Red Carpet Club for domestic US itineraries unless United designates the men's bathroom as their designated *A lounge.


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(@djnidetz)
Joined: 5 years ago

Member
Posts: 0

we got an alert from our travel company at work (Tower Travel) that they made the changes on October 17. The changes highlighted are star gold now gets 4 bags (as opposed to 3) in international F and 2 bags (as opposed to 3) in international Y. Also, domestic Y now gets 1 (as opposed to 3) and Star Silver domestic Y now gets 0 (as opposed to 1). hope this helps!


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(@Christoph)
Joined: 13 years ago

Posts: 1

@Tom: sorry to say, but complete nonsense from the US agent; award tickets are handled the same as a paid one... Well, typical US agent ;-))


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(@gobluetwo)
Joined: 18 years ago

Posts: 84

What's funny is that for GlobalFirst, *G gets 4 bags, whereas the calculator shows 3 bags for everyone else, including GS!


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 Sam
(@Sam)
Joined: 14 years ago

Posts: 21

well, employees and retirees still get 2 bags at 50 pounds for free. I guess taking care of customers is trumped by taking care of ourselves.


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(@homeone)
Joined: 5 years ago

Member
Posts: 0

wow the no 1 free checked bag for UA flights with star alliance silver really kills the Aegean deal for me too.. was thinking of accumulating the 4k miles for aegean blue / *A silver but without the 1 free baggage there seems to be no point anymore..
looks like i have to consider if i want *A gold to at least get one free bag domestically and up to 3 for international flights.


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