Spectacular: SWISS'...
 

Spectacular: SWISS' First Class Lounges Zurich

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(@lucky)
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[#16074]
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I recently shared my experience flying SWISS’ Boeing 777 first class from Miami to Zurich. While the flight was great, I was also very much looking forward to the ground experience in Zurich.

Continue reading: Spectacular: SWISS’ First Class Lounges Zurich

Share your questions, experiences, and thoughts below.


42 Replies
28 Replies
Diamond
(@nelson-2)
Joined: 5 years ago

Member
Posts: 269

Fully agree with you! ZRH has in my opinion the best First Class Lounges I've ever been, followed by MUC and FRA. I have no experience with Air France La Premiere Lounge Paris as I rarely travel AF but doubt they can beat ZRH. Personally I hate CDG, that much that I almost tend to love LHR.


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 AJO
Diamond
(@ajo)
Joined: 4 years ago

Member
Posts: 97

If the cigars are free, why does the box have all sorts of credit card logos on it?


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(@Cedric)
Joined: 11 years ago

Posts: 397

Haven't flown LX F since 2019 so its nice to see it's all as good as I remember. E lounge is really awesome. When you spend lots of time there (had 6-7 hours bettween flights) it really feel like a fancy appartment / hotel.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 40252

@ AJO -- I wondered that too when I looked at it, but last I heard they're free. Someone correct me if I'm wrong, as I'm not a smoker.


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 T-
(@T-)
Joined: 4 years ago

Posts: 263

Looks great. I love the wood throughout the lounge and the black leather seats and sofas. The lounge, to me, is very calming. I’m looking forward to your full reports Ben. They are always fun to read.


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(@François)
Joined: 11 years ago

Posts: 110

Loved spotting at the terrace, and I thought the runway diagram was a nice touch with the Leica binoculars. I wasn't too impressed with their whisky selection, but one of the staff was nice enough to take me to the whisky bar in the Senators Lounge on the other side. Agreed about the quality of the a la carte menu, that alone made me wish I had more time before my flight to JFK.


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Diamond
(@nelson-2)
Joined: 5 years ago

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Posts: 269

Last time I was there they were free and the logos were also on it. Don't ask me why but I don't get that part also.


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 MRL
(@MRL)
Joined: 7 years ago

Posts: 49

Not sure I’d consider a smoking section a plus…I’ve found the smell invariably leaks out


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(@Christian J. Mueller)
Joined: 4 years ago

Posts: 14

Thanks Nelson for confirming,
Will be there 1st of March and do enjoy the occasional cigar 🙂


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(@Tom Jones)
Joined: 3 years ago

Posts: 1

Just a tip: nobody eats Fondue with french fries…. Either small pieces of bread or boiled potatoes are used to stir the cheese.


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 Hans
(@Hans)
Joined: 7 years ago

Posts: 19

With the complete renovation of the A gates during the next years the F lounge in A will diappear and being established again where the SWISS arrivals lounge now is.


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(@flying100)
Joined: 5 years ago

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Posts: 93

WHAT? The terrace in the Swiss lounge was open yesterday? I was in the Aspire lounge at the E gates and the terrace was closed. Same was with the smoking terrace (lounge) next to the Aspire lounge that was also closed.

When I asked the staff, they said that it's closed because it's wet.

I ended up going to the roof top/observation deck (which was open) and did some plane spotting from there. And in my opinion that's much better than the Aspire lounge in ZRH.


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40252

@ DT -- C'mon, seriously? Right, what I've posted about SWISS has been "unusually glowing" because it's a totally different product than the product that I "ragged" on the carrier over. SWISS is hardly the only airline that invests unequally in its premium products. Similarly, I rag on Emirates' 777 business class, while praising the carrier's new 777 first class. Isn't that fair?


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(@Kevin)
Joined: 16 years ago

Posts: 70

I may or may not have considered buying that mattress after sleeping there on a layover during my honeymoon.

It is a 30k Hastens mattress, incidentally. Yes, insanely priced. But Ben is right - by far the best I have ever slept on.

Surely the mattress geeks here can rec something with a similar feel that is not so egregiously priced?


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(@ricm2a)
Joined: 3 years ago

Member
Posts: 0

I agree. It does seem extraordinary that in 2024 an airline should offer a smoking lounge, let alone free cigars. The smell of smoke will be in peoples clothes when they come back into the main lounge.


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(@hanchicago)
Joined: 5 years ago

Posts: 47

Hello, Ben. Thanks for the review of the SWISS first class lounges at ZRH! I presume you were flying onward from ZRH in Lufthansa first class, since you got to experience both SWISS first class lounges after *arriving* in ZRH from MIA in LX F. I mean, normally you wouldn't get to visit these first class lounges for ten hours on arrival in LX F if Zurich was your final destination, correct? You probably covered this in a separate, but related, post. Or you will cover access rulea in more detail in your expanded review later.


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Admin
(@lucky)
Joined: 13 years ago

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Posts: 40252

@ hanchicago -- Thanks! I was connecting within Europe on SWISS in business. SWISS does actually also let you use the First Lounge as an arrivals facility, but a short haul connection also works for either lounge.


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(@Malcolm)
Joined: 3 years ago

Posts: 6

The ZRH Senator E lounge is also excellent, with similar views nd a whiskey bar. Worth visiting even if you have access to the first lounge.


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 Mark
(@Mark)
Joined: 7 years ago

Posts: 72

That's my sort of light, healthy snack! I'm also a big fan of Mohnschnitte/poppy seed slice so I'd have been pretty set there.


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 John
(@John)
Joined: 3 years ago

Posts: 13

While certainly not traditional, I’ve enjoyed a fondue in Zürich with frites as well as bread and boiled potatoes. As the waiter said “sir, if you enjoy how it tastes, why would you not do that?”


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Diamond
(@nelson-2)
Joined: 5 years ago

Member
Posts: 269

@Ric, it's called respect. What do you do when inside the plane the guy next to you eat fish and you don't like the smell of fish?
Besides, even if I'm an occasional smoker, I never had any problem others who have smoked when I don't want.
Remember back in time when you could smoke in all the restaurants, didn't you went to restaurants that time?


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(@Leslie)
Joined: 9 years ago

Posts: 19

The best! You didn’t mention the vats of lindt chocolate and Ricola. My fav lounge. But sorry to read the arrivals lounge is going away.


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(@Gorton)
Joined: 10 years ago

Posts: 19

Ben, you are spot on with your review. I fly 4 to five round trips a year on Swiss to the USA and always look forward to time spent in the lounges and the service in the air. I travel with a service dog and he is welcomed both in the lounges and in the air.


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Gold
(@ethaninsf)
Joined: 5 years ago

Member
Posts: 188

@Ben - what would you say is the ideal amount of time to spend on a layover at this lounge (or what time to arrive at ZRH airport before a flight)? Last time I was in ZRH, I had a 1 hour and 30 minute connection time Schengen to non-Schengen. Getting all the way from the end of the A gates to the E gates and clearing passport control took at least 25 minutes, so I had only 30 minutes in the lounge, which felt quite rushed. Interestingly, on a previous flight into ZRH arriving into E terminal, there was an escort who met our flight and escorted the F passengers through passport control (and if needed, onwards to European connections). This would have been helpful for the flight back home - but no escorts appeared on arrival in the A gates. Did you have an escort meet you?


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 fod
Gold
(@fod)
Joined: 4 years ago

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Posts: 0

This isn’t up to your usual standards - no pictures of the menus? Drink selection?


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(@Andrew)
Joined: 3 years ago

Posts: 1

It’s daft, I agree - and the fact that there is no arrivals lounge in Geneva is a problem. You get back from an overnight have a 50 min connect in Zurich (no time to shower) and get to Geneva…. NOT ready to roll. It;s one of the single worst aspects of the premium offering from Swiss . People don’t use it because it is not properly set up - not because they don;t want / expect it.


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 Lee
(@Lee)
Joined: 1 year ago

Posts: 1

Hi Ben, I would like to ask you on the access to the E lounge transiting from an international first class to intra Europe business class. Is it possible for me to access the first class lounge in terminal e instead of terminal a?


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 Ray
(@Ray)
Joined: 1 year ago

Posts: 1

It's possible. I just did this earlier in the week and used Lounge E upon arrival. Then you have to make the trek to the Terminal A lounge (after passport control). Once you are there, you can be driven to the plane.

On the return, start off at Terminal A. and then get driven to Terminal E.


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Posts: 1
(@David)
Joined: 2 months ago

By far the best lounge in the system, IMHO. Unfortunately the A-Lounges will soon be replaced. Lets see how that goes.


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2 Replies
(@hanchicago)
Joined: 5 years ago

Posts: 47

When will the A lounges be shut down for the terminal renovation/overhaul, which I understand may last through 2033 (possibly longer)?

If David does not know, Ben, did they publish an expected timeline?

Ben, I eagerly await your review of LX F on the A359, plus your updated first class rankings. Are you going to fly Starlux and Air Côte d'Ivoire first class before you update your list?


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40252

@ hanchicago -- I've heard 2027 will be when they create their temporary lounge setup, though I wouldn't be surprised to see that slip.

I plan to publish updated ranking soon based on the products I have flown, but as you know, the two products mentioned are still on my list to try (even though I doubt they'd make my list of top products). 🙂


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Posts: 241
(@internationaltraveler)
Member
Joined: 5 years ago

Does the lounge has its own immigration booth / pass port control, specifically when transferring from the First Class Lounge A to E ? With the long lines at the passport control due to EES, this would enhance the First Class ground experience.

This is an area where LH lacks in Frankfurt, since there is no First Class immigration benefit for arriving passengers.


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2 Replies
 John
(@John)
Joined: 3 years ago

Posts: 13
Admin
(@lucky)
Joined: 13 years ago

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Posts: 40252

@ InternationalTraveler -- It sort of has its own immigration booth. When you leave the Terminal A lounge, you're taken down in an elevator, and then there's an immigration booth which is for the first class lounge, the airport's VIP service, etc. I actually had to wait for around five minutes there, as two families took some time to clear. From there I got in a car to Terminal E. So it's not quite as seamless as in the La Premiere Lounge Paris, but still an improvement over not having it.


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Posts: 156
Diamond
(@likes-to-fly)
Member
Joined: 3 years ago

Indeed amazing. Last month I miraculously got an upgrade to LX First with my about-to-expire e-vouchers and the ground experience in
E-gates lounge (food/service) was excellent.


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Posts: 397
(@Cedric)
Joined: 11 years ago

Had 5 F flights last year and they were all amazing. ZRH is a fantastic airport. Was at the SEN E lounge a few days ago with the family and it was quite nice as well. Kids love the terrace.


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Posts: 36
(@VirginFlyer)
Joined: 2 years ago

@Ben, could you please do a listing of lounges which feature outdoor terraces? I think it’s a great amenity to be aware of.

V/F


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Posts: 3
 Paul
(@Paul)
Joined: 3 months ago

Managed to visit the Term E lounge and fly the old Swiss First (Zurich --> LAX) thanks to your site after Lufthansa decided to downgrade our Lufthansa First flight from FRA to LAX (booked on points) and I phoned and requested they switch us to Swiss First. They denied us 2 times but I know it was possible (thanks to your site) and the 3rd time, the Lufthansa rep said 'of course sir', and did the switch.

The highlight for us was the amazing Swiss Lounge... Wow...


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Posts: 255
(@Fed UP)
Joined: 9 years ago

Been to the F Lounge in ZRH many many times..... great service, the day bed rooms are the best ever - however they are really stingy having only 2 rooms, they should have provided more of them. The sit down dining (especially for breakfast) is just OK, and the portion size are non existent, they really need more choices for breakfast.


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Posts: 1
 Alex
(@Alex)
Joined: 2 months ago

"In terms of accessing these lounges, a same day first class ticket on either SWISS or Lufthansa will get you in. "
Is not correct - it must be with one connection or less. Eg ZRH-FRA-MUC-BOS on one ticket where the MUC-BOS leg in first will get you denied entry to the first class lounge in Zurich; speaking from experience! It's not documented, but is their "rule."


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Posts: 395
 Timo
Diamond
(@timo)
Member
Joined: 5 years ago

I was able to use the Terminal A lounge last autumn. It really is a very nice lounge. Excellent food. I like ZUR airport alot. It's manageable in size, lots of dining options and a beautiful approach from north to runway 14.


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Posts: 71
 Sam
(@Sam)
Joined: 9 years ago

Don't HON members also have access?


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