Review: Malaysia Airlines Business Suite Lounge Kuala Lumpur Airport

"There are either stairs or a ramp leading up to a sliding glass door."

You mean both...

@Ben — I'm surprised you are somewhat critical of this lounge. I've found the service and food to be exemplary, apron views too boot. Some of their wines were great as well.

—JRL

So, which lounge does a regional business class traveler use?

Evening departure and the restaurant area was packed. Managed to get a seat in the last vacant table. Waited for 15 minutes to have my order taken and realized it just wouldn't happen so I left and went to the Business Class lounge. Overall I found the lounge disappointing and the self service offering sad.

I recently flew Malaysia First (right before they rebranded as Business Suite). I asked a staff member if I could access the First Class Suite room. He said he would check with the desk. A few minutes later he came back and welcomed me into the room. It's a nice, private room with fresh flowers and a great apron view. There's also a private restroom and shower. The staff member came back to check on me about every 15 minutes to see if I needed anything.

I’m pretty sure they still just refer to this as the First Class Lounge - they certainly did when I was last there a couple of months ago. Really no different to BA’s “First lounge” at Heathrow T5, which isn’t actually their First class lounge (but is for Oneworld purposes).

like John said it. The *first class suite* can be used by business suit pax. think its not official, but they will always grant you access (if there isnt any vvip in the lounge).

It’s now called the “BUSINESS SUITE/PLATINUM LOUNGE” now, if I remember correctly.

Do note that barista made coffee and literally anything from the J side of the lounge can be requested from the staff (a la BA’s Galleries requesting for champagne). They have a door next to the buffet that leads to the J lounge, which is used to bring things between the lounges.

Breakfast is a weak point of the lounge and I trust that you’ll be more impressed during dinner. It’s also so much nicer than the J lounge when the aussie-bound flight passengers start coming because it gets real crowded.

That VIP room used to be a smoking lounge, at least it was the last time I passed through a few years ago. I guess they decided to repurpose it when they did their refresh.

Yep, The VIP room was just the old smoking lounge which nobody ever seemed to use.
With the refurbishment, the lunch menu was changed. The used to serve a decent steak, those days appear to be over.

The most recent time I used the Emerald/First side of the lounge, I asked a staff member to let me through the glass door that connects directly into the Business lounge, and nicely asked her to wait for a couple of minutes whilst I helped myself to the (much better) Business class food to take back to the First lounge. It's an odd state of affairs when Business is better than First!

A Great Lounge for the First class/ Business Suite airfare we paid. I have used it for more than 20 times, so no longer has the desire. However, i am sure First timer will be Wow with its extremely elite set up and standard; and it is valuable for money! Usually Singapore Airlines' First or Business airfare is triple or at least double of what MH is currently charging. Frankly, I think it is worthy of the money paid for MH hospitality. Tq tq

MH has some co-brand cards but the features are nothing like American or European co-brand cards. loved traveling with MH but at times their service is slower than a snail's pace. flying business suite yes but i'd rather eat at the business lounge area, as choices are aplenty unlike the platinum lounge. the same goes to the MH platinum lounge in LHR. they could improve it though, not only on the aesthetics...