Wyndham Rewards Cha...
 

Wyndham Rewards Changing Award Pricing (And More)

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(@lucky)
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Wyndham Rewards, which has over 60 million members, has just announced some major changes. For context, I think it's important to briefly talk about the changes that Wyndham Rewards made in 2015. At that point they overhauled their loyalty program in a way that almost no other program has before. They decided they'd charge the…

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15 Replies
15 Replies
(@Randy)
Joined: 8 years ago

Posts: 16

Wyndham has a few upscale properties and a slew of bottom-of-the-barrel brands, but when I think Wyndham I think of dilapidated, vermin-infested, filthy roadside dumps like Days Inn, Travelodge, Super 8, AmericInn, Ramada, Howard Johnson and Baymont.


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(@Vander)
Joined: 8 years ago

Posts: 21

@Randy, I think that is mostly fair, though here in the Midwest, most AmericInns are fairly nice mid-tier hotels, and are a lot of the time the best option in small towns. This is probably a net negative, as I would imagine most of the hotels dropping to 7500 points are old, dirty, and a place to meet hookers, whereas I am certain the hotels increasing to 30,000 points are the only hotels at Wyndham most of us would want to save up our points to redeem


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 jan
(@jan)
Joined: 15 years ago

Posts: 35

I had enough points for 5 , 15k redemption. glad I redeemed all mine for Charleston SC the Mills and Wyndham Chicago Waterfront for my stays in May 2019.


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 Gene
(@Gene)
Joined: 9 years ago

Posts: 12

I was sucked into the program through a timeshare presentation, though I’m glad I did not buy any from them.

I stayed 3 times in 2018 and would never do it again.

Properties that they have in New England are terrible and most alkow smoking , house homeless, etc.

They are coming apart, not clean, and overall terrible though they are priced not much lower than much better competitors.


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(@Randy)
Joined: 8 years ago

Posts: 16

@Vander I've stayed in an occasional Super 8 when options were limited and sometimes I've been really impressed.

But I can still smell the horrid Days Inn in Rutland, VT. I've just decided to avoid Wyndham properties in all but the most desperate situations.


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(@Richard)
Joined: 8 years ago

Posts: 1

I just hope that they will have a discount for ret,disable veterans at
Wyndham as they have had at La Qunita (Military elite)as points are slow to earn and taken from you in
a heartbeat!!
As Microtels, Baymont inns is the bottom for me as the rest i.e Super 8 Days inn and especially any Ramada(plain nasty) is the armpit! of Wyndham.
been all over the country for last 8yrs staying at La Quita(Has turned into a dog kennel that allows humans)and Wyndham properties.


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(@heather-2)
Joined: 5 years ago

Member
Posts: 0

I’m really saddened by this devaluation. I just redeemed for a stay in Maui that would’ve been quite pricey if I’d paid cash. The trick was to stay (small towns with few options and/or just check in and out at the local dive) during the “stay twice, earn a free night” promo. It saved me hundreds. I was already planning my next visit. Boo.


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(@Troy Olsen)
Joined: 8 years ago

Posts: 1

I'm very disappointed in this change and doubt it's based on customer feedback as they say.
I do disagree that Wyndham is mostly garbage properties. I stayed 40 nights+ at days inn and Baymont and other than one days inn abq they were all plenty nice.


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 KJ
(@KJ)
Joined: 8 years ago

Posts: 8

What about those booking that make prior to the change?


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(@Doris M. simmons)
Joined: 8 years ago

Posts: 1

What is the signature Wyndham reward card going to be. It that card going to be Gold.can we use the 60,000 points we have now.


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 IB
(@IB)
Joined: 8 years ago

Posts: 3

I have a one night 15k stay with LQ property April 28th and have left 7k in my account, in the past I was able to call and use cash and points to book a night.
So I wonder if I can still do that ? if not I would think about canceling my booked night and combine my points. I had in the past both credit cards and cannot apply yet for another.


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(@Martin LaMalfa)
Joined: 8 years ago

Posts: 1

I certainly disagree Wyndham Worldwide has over 20 brands in 80 countries and is the largest franchise hotel chain in the world they will not risk and customer service fows to damage the best loyalty program in the hospitality industry I stand beh in nd them 100% KEEP UP THE GOOD WORK WYNDHAM


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(@Kimberly Tyree)
Joined: 8 years ago

Posts: 1

I have yet to try to use Wyndham rewards and not run into a reason that I cant. The last 5 times have been a huge hate. It is a farce!!


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(@Joe S.)
Joined: 8 years ago

Posts: 1

Just used up my 120,000 points for two 4-night stays in NYC at TRYP and New Yorker in June and September. I cannot imagine these hotels will remain at the 15,000 point value come April. It would have cost just under $4000 to pay for these rooms cash.


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(@Ron T.)
Joined: 7 years ago

Posts: 1

We stayed at a 'Wyndham Vacation Resort' in Steamboat Springs in Feb 2019 - four nights, pricey.
When our Rewards points did not show up we got the most bizarre of run-arounds:
The resort basically said "Not our problem", but did give us the 800 number to call 'Wyndham Extra Holidays', who said it was not their problem, so they transferred us to 'Wyndham Rewards', who immediately said that 'Wyndham Resorts' would have to handle it. 'Wyndham Resorts' had no options on their phone tree to either get any answers about missing Rewards or talk to a real person.
Of course we had shredded the receipt of our stay after we paid off the credit card, so we don't have that to send in to the 'Wyndham Rewards' website when they ask for us to upload a receipt of our stay.
Luckily, my old La Quinta points were rolled into the Wyndham system, but I'm very frustrated and disappointed. The Wyndham websites are a joke (try updating your profile for an enjoyable experience!), and it is hit or miss if you get an email confirmation after making a reservation depending on the property you reserved at. Unacceptable service.


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