The Westin Heavenly Bed Gets A Makeover

I just slept in the is the night before last and it was great! Fluffy but not too hot, sheets were soft but not thin. I didn’t know about the new bedding and it had been a while since I’d been at a Westin and it impressed me.

I've had two WHBs at home for several years and, while extremely comfortable, they can't be flipped over to equalize depressions because of the pillow top. Any information as to whether the new version will be sold to consumers?

An all-white bed signifies cleanliness. My bed at home is all white, too. Ironically, I’m personally not white, I’m a POC.

The heavenly bed sold for home use is not the same as the one in hotels. People looking for a new mattress should buy an upscale Tempur-Sealy mattress. They also sell under the brand name Stearns & Foster.

Linens and pillows also matter. Most pillows in the USA are made by Downlite. They sell direct to consumer. Shipping is slow because they are sometimes making a fresh pillow from scratch. It’s worth it.

I had great luck with the Casper down alternative duvet insert, but they stopped making it after being acquired by private equity.

Be sure to use a premium waterproof mattress protector if you have you-know-what on your bed. Even solo play needs mattress protection if your pelvic floor muscles are strong and you don’t have retrograde.

What they didn't explicitly say in the announcement, but what has been rumored, is that the sheets themselves will no longer be cotton but will instead be a synthetic blend or just fully synthetic, which is a huge downgrade.

This is Bonvoy, so you know this is driven by cost rather than anything else.

Not so much regarding the bedding - but you made the comment that Westin has become less relevant over the years. I blame that on Marriott. The day Starwood got absorbed by Marriott was a very sad day for many - myself included.

Bro you and your wife make 8 figures and you sleep on Casper and tempur-pedic like I did in college? Get yourself a Hästens at the very least. Come on, you can have a much more luxurious pretend life than this.

My room had these new sheets earlier this week, and they were a bit awkward. The fitted sheet had some kind of pattern, which felt like tons of linen pilings from the (foot) scratches. I also wondered if they change out the brown blankets between checkouts. If not, it is a significant downgrade.

2 weeks ago I stayed at the Westin Nova Scotian in Halifax (Canada) and my room already had the new bed. At the time, I didn’t know it was a new version of the Heavenly Bed. Thanks Ben for letting me know. If you need pictures of the bed “live” in a room, let me know. I took some.
Anyways, IMO, I believe I prefer the old one.

2 weeks ago I stayed at the Westin Nova Scotian in Halifax (Canada) and my room already had the new bed.
At the time, I didn’t know it was a new version of the Heavenly Bed. Thanks Ben for letting me know.
If you need pictures of the bed “live” in a room, let me know. I took some.
Anyways, IMO, I believe I prefer the old one.

I stayed at the Westin LAX a few weeks ago which had the new bedding. I think aesthetically it looks like an upgrade, but I definitely share concerns about whether the darker blanket is being cleaned (and since it's not white, it's harder to tell).

The new pillows are TERRIBLE. I have Westin Heavenly feather and feather/poly pillows at my house so that when I travel I can feel like I am at home. The new pillows might as well be pieces of bricks and I have to call and demand feather pillows every time since about feb of this year. I'm done with Westin over this.

What many people do not know is that the original heavenly bed was created for the W brand. Starwood decided to mass produce it and market the heavenly bed. Then they came out with the Sheraton Sleeper. The W bed, heavenly bed and the Sheraton Sleeper were all the same mattress with different bedding. As one executive said to me (yes I worked at Starwood corporate) It was like GM with Chevy Buick and Cadillac . Same car's but different grilles and seats.

What's the carbon footprint of the Westin Heavenly Bed??? With the heavy duvet I end up having to set my thermostat two degrees colder at Westin's than at other hotels just to prevent overheating... 😉

Seems like only half the story. You usually do better, this doubds line the Points Guy

Can you get details on the sheets and pillows? I’ve heard they are no longer all cotton and no more feather pillows.

The bed is why I gravitate to Westins; they will destroy the brand.

I think Lucky glossed over the big picture here: this is all about Marriott being cheap and spinning the Heavenly Bed 2.0 as an upgrade, when in fact they brought down the quality with synthetic materials. My experience with this new bedding was that it felt like polyester and less smooth than the high quality cotton of the original.

The only innovations Marriott seems interested in are related to costs and giving owners flexibility vs innovations that improve the customer's experience.

Gary Leff at View from the Wing wrote about this FOUR MONTHS AGO.

The linen is mostly polyester, cheaper, and the pillows brand-wide are now 100% polyester, which is a cost-cutting move. Hotels no longer have to carry feather pillows or any kind of alternative to polyester pillows, which feel like cotton balls. Some of the bed linen is entirely manmade. It's more on par with the cheap linen at a Courtyard or Residence Inn, where housekeepers don't have irons to get the sheets crisp.

Like eliminating toiletries for dispensers or eliminating mouthwash and newspapers, this is all about cutting brand standards to keep owners happy and flying the Westin flag.

In reading some of the other comments it’s no surprise that the Westin bed isn’t unique. This also reads or feels like an advertisement...

The Westin chain has follow so far… do they ever build new ones? Where is a really nice one that is left? I am said to see this chain fall from the spg days..

I hate the Westin bed, the duvet is far too thick and I always wake up roasting hot. The pillows are also way too thick. Of all the places my employer put me for overnights, Westin is by far one of my worst nights sleep. I’m on the road over 100 nights a year.

I stayed recently at the Westin in Langkawi. Whilst part of the bedding was good, the stuff you couldn’t immediately see was old and grimy

I just received my heavenly bed today, August 21st, 2024, and I must say... It's as awesome as I had hoped. It feels exactly like the beds at the Westin Lagunamar resort in Cancun. I got both the bed, and all the bedding they use. Worth every penny.

I expect the bedding to be as durable as the bedding at the resort. I figure it has to last to be used and laundered so often. Time will tell, but I'm optimistic.

I stayed at the Westin St Francis in December 2025 and slept in the new bed-quite a step down-it was hard, hot, new pillows are rubbery (not down.). Like so much else that Marriott touches the whole brand has been unfortunately dumbed down.
Westin used to be the innovator in its category but alas now a follower and hard to understand why the bed and bedding have been downgraded.