Hyatt's (Positive) ...
 

Hyatt's (Positive) Website Changes

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(@lucky)
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[#9434]
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Historically Hyatt hasn't exactly been known for great IT. But then Marriott came along and was like "hold my beer," and now by comparison I'd say Hyatt does much better in that department than Marriott does. Many people may not even notice this, but as someone who uses Hyatt's website on a daily basis, I…

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14 Replies
14 Replies
 Ray
(@Ray)
Joined: 10 years ago

Posts: 134

Wow, normally I hate the whole "cards" paradigm, especially when Google does it, because it decreases information density compared to a list due to lazy web developers not optimizing for widescreen tablets/desktops. This is a refreshing example of somebody doing cards right and increasing information density compared to a list.


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(@David)
Joined: 15 years ago

Posts: 80

I only see "list" or "map", not sure what I'm doing differently than you. Tried 2 browsers, one in incognito mode.


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Diamond
(@ua-nyc)
Joined: 5 years ago

Member
Posts: 1135

I occasionally get the "doing some maintenance, can't log in" note w/Hyatt - but it is so nice to check out and get an email folio 10 minutes later.


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(@rob-in-miami)
Joined: 5 years ago

Member
Posts: 143

I am so happy that Chicago Athletic Association is on the new updated Hyatt list. Hyatt has changed so much in the last few months. All for the better with Thompson and Allila.


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Diamond
(@lukas-3)
Joined: 5 years ago

Member
Posts: 340

Ben, why isn't the number of comments clickable anymore? I really liked the fact that you can just click on the number of comments and the link would skip the article and go to the comments but now it's not working anymore. Thank you.


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Diamond
(@tiffany)
Joined: 12 years ago

Member
Posts: 2238

@ Lukas -- It was one of a few things causing a process overload that was hurting the overall user experience (pages were taking 15+ seconds to load on mobile in some cases), so we disabled them until we can get it fixed properly.

But we do like when people read the articles too 😉


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Diamond
(@lukas-3)
Joined: 5 years ago

Member
Posts: 340

@Tiffany, I do read the articles but once I am finished with it, I like to read other people's experiences/opinions and that link was super helpful (no slowdown on my Samsung Note9).


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 JB
(@JB)
Joined: 8 years ago

Posts: 840

+1 to Lukas. I have a GS9+ and I have about a 5 second slowdown though. I believe you also disabled clicking on the author with profiles as well.


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 jdh
(@jdh)
Joined: 12 years ago

Posts: 22

I like the cards change but I hate the map. It's so minimalist that you can't easily tell where in the city the hotels are.


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 NS
(@NS)
Joined: 7 years ago

Posts: 3

I hope Hyatt continues to allow you to sort by price. Marriott does NOT offer this as an option. (Apparently, all of Marriott's customers are on corporate expense account, and price is not a factor?)


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 Alex
(@Alex)
Joined: 8 years ago

Posts: 8

They're probably still A/B testing the design, but I love it.


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 SK
(@SK)
Joined: 8 years ago

Posts: 126

Yes, there definitely should be a shortcut way to go straight to comments for everyone familiar with the matter / the article.


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Gold
(@rich_az)
Joined: 5 years ago

Member
Posts: 346

Now if they would only clearly identify the resort fee in those "cards".


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 Tom
(@Tom)
Joined: 7 years ago

Posts: 1

Website good if u have all day to wait for it to respond


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