We're seeing travel brands across the world introduce flexible booking policies as a way of getting customers to plan future travel now, while remaining at ease that they can cancel if they decide not to travel. We've seen these policies from many hotel groups, and Hyatt has just extended such a policy in a pretty…
Continue reading: Hyatt’s New Flexible Cancelation Policy Through July 2021
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It's definitely nice to see, but how can we trust it? Why should we?
We saw LH and Swiss introduce "Free Flex" in February, and I'm still waiting for ~2700$ in refunds for flights which they cancelled that should have been covered by that fare.
Still holding my breath for a reduction in nights required for status. 60 nights for globalist just aint gonna happen. I have 32 nights done right now, but haven't traveled since early Feb.
Today Hilton announced the same, now Marriott and Hilton lead the industry. Worst is Accor who still is not giving any refunds not even for temprarily closed hotels they only allow rebook in same hotel and you must pay price difference. And that applies only for stays until June 30. Thats crappy and lousy.
@Ryan, I think Hyatt feels like it addressed this with its winter double night promo. I made globalist in January. I hope they do something else, too, so that I can move on from my Globlite status.