I can't help but notice the trend lately whereby new hotels publish an opening date, accept bookings, and then later delay the opening date. For example, last year the St. Regis Mauritius delayed their opening date, and they gave those that were booked a couple of options. One option was to be put up at…
Continue reading: Do hotels ever open on time anymore?
Share your questions, experiences, and thoughts below.
Construction delays happen all the time in every industry. My Vet is currently looking at big problems because his new clinic will not be done on time. Hope he built in a penalty clause.
A lot of hotels are scheduled to open in Sochi before the start of the winter olympics but I highly doubt they'll all be finished by then.
Yes and no. Keep in mind with the recent delays at the Andaz Maui, that the cancellation policy at that property is 21 days, which is on the high side for Maui. Many of those impacted by the most recent delay (myself included) were only given a week or two advance notice, so we were already within the cancellation period and could not have cancelled if we had wanted to.
Same thing happened to me with the Rosewood opening in Vancouver about 2 years ago (Hotel Georgia). They gave me a month or two notice at least, but I didn't any offers of compensation. Then again, I was on an industry rate so may not be relevant data point.
Regarding the Andaz Maui, their web site is accepting reservations for rooms starting Sept 1st. Not too bad of a slip ... unless of course you had booked flights and a room in the last two weeks of August.
However, their web site does state that opening of the Morimoto Maui restaurant will be delayed until "Fall 2013".
Sweet - I'm waiting for the Andaz Papagayo to open in December... unfortunately haven't been able to book it yet!
I sense a new blogging opportunity. Any suggestions for a name (eg, "How Soft Is Your Opening?")