Andaz West Hollywood Review

Nice toilet!

The room looks sparse and meh

Hmm... did you post pictures of a different hotel? LOL Because I don't see anything beautiful about the room... and that hallway looks really creepy.

I'm sorry, Ben, but you have clearly overlooked this property's most compelling feature: LUCKY CHARMS on the breakfast buffet!

You are right about service attitude there, i found many people working in service industries in Los Angeles are just doing the job for a living, and what they really care is pursuing their Hollywood dreams.
Same happened in many other places, especially in some of most famous tourist destinations like Lhasa.

After just one night in this hotel last month, I cancelled the rest of my planned four-night stay and moved elsewhere.

There was no mention of my being a Gold Passport Plat upon checkin. Nor was I told that there would be coffee/pound cake in the lobby the next morning. I awoke looking for coffee in the room but found none.

The spartan double room with no coffeemaker faced Sunset Blvd. and a ginormous LED billboard that flooded the whole room with white light all night long. Even the curtain that partitions the bulk of the room from that little TV alcove (with a much-too-small TV) couldn't keep out the billboard's light. Hopefully, Lucky's end-cap suite was dark enough for him to sleep.

All this wasn't worth the $300+ rate (and don't forget $38 daily for valet parking).

Hmmmmm bit sparse if you ask me rather than "elegant minimalist". Nice looking pool and I like the Magis Puppy Chair though.

Fourteen dollars for plain buttermilk pancakes? Seriously.

Hey! You totally stole my shot composition! (jk)

https://instagram.com/p/yARECvpIot/

Looks blah.... I like the Andaz Wall Street. Very spacious rooms and looks more interesting. I ordered room service for my breakie as I had an early morning flight. USD 65 dollars and I didn't order much; cappuccino, juice, eggs, and yoghurt. Luckily, wasn't charged for the overage.

I've stayed in that suite before!

I never liked the living space (bedroom is okay though). The room is just too bare. I wish they hired some designer to redo the livingrooms. Also, the televisions (they use Roomlinx which initially signed an agreement with Hyatt but backfired/fell apart) are too cumbersome and slow for what they do. There's a lag when you change channels, etc. However, it has a couple of neat features that I'd wish other systems adopted.

Everything else on the property is great though.

Highly unimpressive looking.

I won't go back to the Andaz West Hollywood for business because you can't work in the rooms at night. Zero overhead lighting. Working big lamplight in an otherwise dark room just doesn't do it for me (or anyone else i know).

I stayed in that exact suite late last summer. The bedroom and the sunroom are great. The rest of the suite is somewhat awkward. It's almost too big, with little definition of space. The living room is big enough for a dance party, which I guess may be fitting in WeHo. I did like the separate full bathrooms and the rest of the Andaz amenities.

Agree with the other posters, design is questionable. On second thought, fire that designer. Stayed there, great location, incredible Japanese restaurant a block away, etc, but the room, not my style. Needs better lighting and less of an office appeal. Where's the charm? They're probably trying to make the rooms look bigger with fewer items. That being said, there are much worse things than being in Hollywood at this hotel, especially if it's free. Too bad it went from a Cat 4 to what a Cat 5 or 6 last year. It probably deserves the Cat 5 based on location and the food spread looks great as well. But there went the annual free night perk.

"less noise from Sunset Boulevard" - this is the important point for this property. It is noisy. Even on the top floor.

Agree with the other commenters, this is not a great hotel.

Andaz West Hollywood is also one of my favorite hotels. Love the view and excellent restaurant. I like to book points and cash and use a suite upgrade. In addition, complimentary breakfast as a Diamond makes this a great deal.

And yes, Walter is great!!

I like the look but it would work so much better with polished concrete floors vs. that hideous carpet.

General complaint about Hyatt bedding: The bed and pillows are great but the comforter is always way too thin.

Relieved to see among the comments that it's not just me: the room design is genuinely terrible. Hideous. Looks like an empty college dorm.

I like how the shower looks, but not the rest of the bathroom (or the room for that matter). I agree with the other posters - it's spartan and kind of creepy. It's definitely designed with style over substance in mind, but even its "style" is questionable.

Gotta agree with the majority here, while the service sounds great, I don't think there's anything spectacular about the furnishings. The size of the room would be appreciated, and most importantly it looks like someone vacuumed the chair and ottoman which is always overlooked by housekeeping.

to me looks like someone took office space and tried to create a hotel room in it. way too sparse and not chic in a minimalist way at all. not crazy about the SLS either. I've always relied on airbnb for west side of LA.

I will say, coming from NYC, the service I encounter in Los angeles is always so relatively warm and friendly that it catches me off guard.

1.). I remember it being called the Riot Hyatt, not Riot House....but I'm sure they've taken every effort to remove the Hyatt branding from this property; 2.). That looks like an awful lot of light coming through those bedroom drapes - one of my biggest pet peeves; 3.). This looks like one of those places that probably comes off a lot better in person than in photos.

I stayed in this hotel 2 years ago for 2 nights while in L.A. on biz. I was very uneasy in this hotel. Just a certain "je ne sais pas quoi" that bothered me about this hotel. The only think i liked was the breakfast buffet, and even that was a strange set up. I cld not wait to head back to the Beverly Hilton. I like Hyatt Hotels, i very often stay in them and am a Platinum cargo holder. But this particular hotel, i'm not interested in.

I believe your comment, "All Andaz properties offer a wine reception in the evening" to be incorrect. My recent stay at an international location certainly didn't have it.

I can't say I'd go out of my way to pay $200-300 per night for such a property. The breakfast looked fine, but the room is unappealing. The views looked good, though.

I believe it was originally called the Hyatt House. It was a beacon for hedonism from visiting musicians and bands, because of the high jinks it was colloquially known as the Riot House. Anyway, history lesson over. As someone who lives in LA I can tell you the noise from Sunset Blvd is LOUD, on Friday and Saturday night the strip is a zoo with bumper to bumper traffic. The location itself is great and there's some fantastic bars and restaurants within easy walking distance plus Santa Monica Blvd is just a short walk too for the gay friendly bars and clubs. For me, there are much better hotels on the westside with better rooms and facilities. But you can;t beat the location!

I stayed in this exact suite with my family one month ago (different floor) and the negative comments are spot on. The room was very noisy at night (there's a comedy club right below the windows), the hallways are quite dark and the furnishings are much too sparse. A free minibar with one Diet Coke, one Coke, two other soft drinks and a few snacks (popchips and something else) I have no interest in isn't much of a minibar. Pool was incredibly crowded and small. Sure the service was friendly, but we regretted taking a friend's recommendation the moment we checked in. Many better options at this price in the LA area.

Oh and one more -- there is no option to park other than the $34 valet parking fee.

Although the suitespace is big, the furnishings are just plain spartan.... Is this the trend of hollywood modern minimalism? It lacks a theme, cozy ambience or even character. For example rooms are at W: hip and funky, Firmdale: new england design, Mandarin Oriental: asian elegance ---- here it looks like they ran out of money put some things in to fill space - high setup dining table, rather have a desk with a ergonomical chair. And the way the door opens straight on to the pillar in the room 😉

I stayed there a couple years ago. It is my only Andaz experience. I was thoroughly underwhelmed. The room was so spartan that missed the 4 Points at LAX. I have been hesitant to try another Andaz after that.

Very unimpressed. Looks like someone moved out of a small apartment into a much bigger one and didnt have enough furniture!

Was just going to post here, but it seems everyone beat me to that same point.

this totally DOES NOT look like a place that I would want to stay at all. That Suite looks very depressing. The table with the high bar stools looks very uncomfortable, and could the sofa be ANY FARTHER a way from the TV. This looks like a cheap apartment one might move into when they are broke or "between places", furnished by IKEA with some oversize cheap Vizio TV.. I half expected to see a bundle of wires hanging from the TV to the floor.

I'm really not surprised to see the comments here and not surprised to see some guests actually LEFT after spending one night there.

I love your posts and website and am thankful that you have highlighted a property that I will put into my EXCLUDE list if ever looking for lodging in this location.

Love WeHo and love LA (I lived 500 yards away from the Andaz for 3 years) but hotels in LA in general aren't great. If you like the hills you'll find better accommodation with better views for less with AirBnB.
As for the area not being particularly walkable....I've got to disagree with you Ben - all the best parts of Sunset are walkable, tons of restaurants (either sunset plaza, La Ciennega or WeHo centre) are walkable. 8000 Sunset is walkable for gym, groceries, spa, independent movie theatre and, if you go West and South a bit the whole of WeHo is within walking distance....I know because I did it. Often 🙂

You should go out of your comfort zone (point giving, reward having hotels) and give us a review of the Mondrian or Standard and their rooftop parties next time.

Loyalty Schmoyalty

Lucky, they must have been pumping some special 'oxygen' into your room because you're slipping. The room is barely furnished, it looks like they brought in the 'B' team to 'rethink the space'. It is completely devoid of character and class. Yay, the bed is super comfy....

@ Jaimito Cartero -- Good catch, true that not all of them offer it. Updated the post to reflect that.

Not a major fan I'm afraid - took a month to sort out an overcharge and as a non-Diamond member the breakfast is massively overpriced.

That has to be one of the ugliest rooms you have ever posted pictures of. Ok not really :), there have been some not so great airport hotels you stay at. But it looks like it was decorated by some college freshman who didn't have enough money to buy more stuff.

@Lucky - slight correction to your review. There actually are rooms on the Penthouse level. I stayed at this property over this past weekend in room 1409 (the Penthouse level). These rooms have a higher ceiling (about 12') but they do NOT have the "sunrooms".

In terms of the hotel itself, parts of it were great (the pool, the view, the breakfast chief among them), however the room itself was so sparse and sterile (I was in a regular room); it felt like a bizarre mix of hospital room and office building. Also, the shades let in a TON of light and while the hotel offers earplugs, they do not provide eyeshades. And the $38 parking was a bit excessive (especially given there was a $15 lot next store).

I really dislike the rooms in this hotel. I much prefer the closing century city Hyatt to this property.

Dean just totally hooked us up for our stay next week. He let me use 2 dsu's on the day of expiration when central reservation wasn't able get it done. Looking forward to our stay.

Ben,
I have a photo that I believe you took in this room. Somehow it ended up on my wife's and daughter's phones. It's a photo of a messy room. Oddly, the photo they have has the messiness blurred. Through online sleuthing I found the original and traced it back to you. I'm happy to talk about this more (and security options) so if you have any idea how/why your blurred photo has been posted online, I'd love to know!