Last year I wrote about Dublin Airport’s VIP service, known as Platinum Services.
Continue reading: Review: Platinum Services Dublin Airport
Share your questions, experiences, and thoughts below.
Hi Ben, great review, thanks! I assume this is not available for flights to the US due to preclearance?
@ Eric -- It is available, but you just get driven to the US Pre-Clearance facility, rather than being driven to the plane.
All Irish airports are pretty rubbish in summer. I try to avoid going to see my folks in Cork in the peak of summer as the trip back through ORK is unpleasant due to the crowds of once a year travellers, who don’t understand you have to take liquids out of your bag.
I mean, ORK isn’t that big so it may only be a 20 minute wait through security as opposed to 2 minutes, but still...it frustrates me when people who don’t have a clue slow everything down.
One question- if there was a Nespresso machine in the room why did you order a coffee to be brought to the room?
This seems ideal for actual VIP's who need privacy.... not your typical business or leisure traveler IMO. Enjoy the rest of your trip.
I’ve used this service upon arrival in Dublin from the US. It’s hard to beat. They pick you up at the gate, drive you over to Terminal 1 (all flights from the US arrive at T2), use a private immigration lane, and then escort you to your suite. The service is outstanding - familiar yet somewhat formal. On arrival at the suite, they had Hertz bring my rental car to their private parking area, while I sipped a latte and contemplated munching on some Tayto’s. Their team retrieved my bags from baggage claim and loaded them into the car and - get this! - refused a tip because, in their own words, “ah, sure, it’s all part of the service!”
For the price, this service is impossible to beat.
I'm confused. The thing labeled as "Trout" on the breakfast menu says it is made with smoked salmon? This seems a bit fishy.
@theluxurytraveler - we’re all also dying to know whose belt you were wearing.
Bit unfair calling T1 a shitshow!
Consistently exceptionally quick security times, I went through over the weekend, the busiest of the year and was through security in 5 mins at peak time, had a minimal queue for food and found a restaurant table with an airside view without hassle.
It is busy, but that doesn't make it a shitshow!
@DXB
Ben (Lucky) rarely swears so he must feel very strongly about T1.
I last used T1 in April, it has improved massively but the gates for BA flights are dreadful (the 200 gates now, and I think Pier A back in the days of just one terminal at DUB)., long walk and nothing to do if you're delayed.
Try VIP club Continental at PRG. Much nicer and you get free transfer from/to the airport as well
I am looking forward to trying this! @Ben, I recently flew home from Prague via the private terminal to board a Ryan Air flight. We had a 3 hour delay which meant bonus time in the terminal.
We were last arrive at the plane on a far remote stand (typical Ryan Air), boarding was only half complete. You don't half get some odd looks, probably of disappointment when it turns out it was a pair of mere mortals who just have a massive dislike for airports.
FYI, in Prague the cost also includes collection from your hotel which is a bonus.
I used the service a couple years ago when I was in for an event in Dublin. They offered a discount and I think I only paid 125 Euro inclusive of VAT. I was in room #1. ;->
@Tom you can order alcohol from the server and, in fact, they were quite insistent that I try the local whiskey even though it was barely 6am.
I agree that it's a great service and since I was not flying an airline with an arrival facility in Dublin, it was perfect to have a shower and breakfast knowing my hotel room wouldn't be available for hours. On arrival I think it's WELL worth the service. For departure, it is a nice perk, but harder to justify the money.
They were pretty funny when they learned that I hadn't pre-booked a car. I think they thought a taxi was pretty low rent, but they called one anyway.
Expensive but saves hassle and walking. Worth it if you have the bucks. You made a comment about LH's F Terminal at FRA. You said only some LH F ticket holders can use it. Could you expound on it please.
Very similar to AMS Schiphol VIP service. Schipol is somwhere around €400 after tax if I remember correct. Thats for transfer service with pick up and delivery from/to aircraft. They use Audi A8 if I remember correct.
FYI, those menu items marked with ‘Dublin Airport honey’, Dublin Airport has its own beehives that produce this honey so the name is literal. They also have a bug hotel to help with pollination and pest control.
Do you know if they have a dedicated line for the US pre clearance. Seems expensive just to be dumped into the regular pre clearance zoo