A Reddit user shares what sounds like a mighty unpleasant experience on a recent Delta transpacific flight, as flagged by PYOK. I suppose all’s well that ends well, and kudos to both the dad and toddler for having a good attitude about the situation.
Continue reading: Dad & Toddler Get Trapped In Lavatory On Transpacific Delta Flight
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Delta needs to hire a crisis communications company for their PR. They way they handle it in house is just...they're not doing themselves any favors.
This was bound to happen.
Delta has not been maintaining its planes very well, even their new A330neos are aging rapidly. The D1 Suite doors are often stuck, and the lavatory doors often get jammed and stuck. In some ways, it's reminiscent of Air India.
Seems like 3,000-4,000 miles is their go to offer. Both my brother and a friend had various issues with their flights this past week (long-story-short, one was a delay and the other was a rebooking issue due to a DL reschedule), and both were offered that as compensation when they reached out. My brother was also given the option of a $35 credit. He did say that Delta handled his delay as well as they possibly could have and had a new plane for them within an hour (this was at LGA).
It's not maintenance issues.
If the problem was with A330CEO, B767 then you can probably call it maintenance issues.
This might be manufacturing defects.
If you can remember Cathay Pacific similar issues with their A350 seats and lavatory.
The exact opposite of what happened few months back.
So Dans should advise his followers to stop flying United and start flying Delta, especially if you have constipation.
And this family should fly United. Doors that would open itself if you're in there too long.
Problem solved. Anti-nothing, no lawsuit needed on either incident.
The crew couldn't hear the father over the child's noise? Really? This makes no sense to me, but all's well that ends well...
A scene like this was why I stand near the lavs when my wife is inside. My wife is not a small person and I have concerns with getting stuck in mini lavs. This works except on Delta where the cabin crew member took offense no matter what I did. I later surmised it was a bias issue. After reading of this incident I will always stand ready to help my wife and to He** with any biased crew member.
It's really not manufacturing defects, I've flown across multiple of the same Delta tail numbers over the years and they are aging poorly.
No other A330neo I've flown on with other operators (VS, DE, JX, MH, GA, TAP) has had this consistent of a problem.
It's a uniquely Delta issue.
Eh, these things happen. It's much worse being trapped in a dark, crowded elevator, knowing there is 50 floors of empty shaft between you and the ground. Trust me.
All this different A330NEO have different interior suppliers. Airbus builds planes, not seats and lavatory.
Cathay Pacific A350 issues was also unique to just Cathay, it was a wide issue.
Delta is probably in the same problem. Not supporting Delta on this incident, but I know that they take maintenance very seriously.
Sounds like the toddler really didn't have a good attitude about the situation! 🙂 Must have been tight quarters as dad sounds like a big guy.
It was a minor inconvenience to two economy class passengers. There’s no need to make a huge fuss and roll-out the red carpet. As soon as someone says “I’m going to contact the media!”, you know you’ve got a huge douche on your hands. Don’t cave, dig in. Fight the douches!