For a long time, Priority Pass members were reporting issues accessing Alaska Lounges. While Alaska Lounges were still technically part of Priority Pass, many members were turned away due to capacity constraints. I can appreciate the challenge here. More people have access to Priority Pass lounges than ever before due to how widespread premium credit…
Continue reading: Priority Pass Members Can Again Bring Two Guests Into Alaska Lounges
Share your questions, experiences, and thoughts below.
Turning people away from a lounge if it is overcrowded is fine. But in that case they should turn away everyone equally, and not discriminate based on the mode of qualification.
Sad. No reason to allow two guests - at least not for free. If people want to access the lounge, get a PP it or a lounge membership.
Got in this past Sunday (Aug 6) at LAX using my PP (Chase Reserve version), along with my wife and 2 teenage kids.
Yes. I loved the lack of PP people in the lounge. I will truly be sad as they return and start bitching about all the things.
I flew out of PDX a few weeks back, on my outbound, the sign signaling no PP members was out. We had some drinks at the Distillery instead. On the return, the sign was up upon landing, but after a Bloody at the Distillery the sign was gone and I was able to enter.
My wife flew LAX to BUF on July 22 with her 23 year old son and our 16 year old daughter. Alaska lounge rep told her all adults need to be a member but since it 10:00 pm she would allow her an exception. The rep handled it professionally and I appreciated her making the exception. Nice job Alaska Lounge staff!!!
I like the AS lounges and was a member for many years as a Gold living in PDX (the lounge attendants all knew me on sight). After moving to CA I dropped my membership and used PP to get in. But on my last trip to PDX I enjoyed a tasting flight at the distillery instead of trying to get in the lounge. It was a welcome change of pace. And the restaurant added to PP is quite good. PDX food is all local and the same quality as the local establishments. So, I agree that the AS lounge will see a drop in PP visits. I think the diversification of PP is great. I'm getting a lot of value out of it!
PDX is my home airport, and I've been grabbing the free tasting flight at the distillery on every return home, opting about half the time to buy a nice $85 of the good stuff to take home with me. I look forward to double-dipping this on my next return... heading first to the cafe, and then to the distillery. I might even skip heading to the sky club on my next outbound, since the sky club does not have hard liquor, and I don't do so well on carby drinks.
I visited the PDX lounge recently with my partner and was denied access. The lounge was not full at all. It was quite disappointing and reflected poorly on Alaska Airlines. I recommend they allow the local manager to limit access if they are at or near room capacity. Otherwise, keep it open.
LAX Alaska Lounge had a sign up turning away Priority Pass members. I have yet to successfully use my membership!
@Coreen yes there is a sign outside the elevator saying PP passes not allowed due to capacity restrictions. However I was able to gain access for myself, wife and child when I talked to the gate agent. Can confirm lunge is busy and at capacity.
Seattle D1 Alaska Lounge, denied access due to capacity this morning at 8 am. Not cool. Walked a bit to Club at SEA.
Shoot. I was denied access at Alaska Air D1 lounge even when there wasnt a sign up. I travel standy and the guy quoted confirmed seat blah blah blah. Granted they have the option not to allow persons without confirmed seat but it wasnt full all. I guess it just depends who you get and if they employee feel that they are dojng the lounge a service by denying a PP member with a stdby ticket access. They get paid either way. The guy was just being a douche.
Alaska Air D and C had signs up indicating that PP is denied access due to capacity and will not be available to PP starting 9/1/2018. The guest service agent stated that 60% is capacity but I asked if I could take a photo of the lounge, it was maybe 20% full. The Club at SEA accepts PP and the guest service agent there said that Alaska has been denying PP for months ahead of the 9/1/2018 date.