Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Business Card for Rental Properties

1

Best credit card for Priority Pass

2

Best Card for Wedding Expenses

Can you help?
0

Chase Freedom Unlimited is a mess

Can you help?
0

Cancel Citi Prestige cc but still have future booking

Can you help?
0

Amex Platinum SUB

Can you help?
0

JFK Virgin Clubhouse / Venture X

Can you help?
0

Delayed Chase Ultimate Rewards Transfers to United

Can you help?
0

Getting a second ink cash

1

Bilt Card Changes

Can you help?
0

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Citi’s replacement cards = new account?

Citi’s replacement cards = new account?

  1. Anonymous Guest

    Hi Ben,

    I recently had to get a new Citi Prestige because of fraudulent activity. To my surprise, my new Prestige card is listed as a new account, and when I called to ask Citi about this, they confirmed that my old account (not just the old card) was canceled due to fraud.

    This has me thinking/worried about their 24-month rule. I truly don’t feel like this new card should preclude me from earning a signup bonus on a different Thank You card after 24 months have expired. I don’t think this new card (account) should reset the 24-month clock. Do you have any insight here?

    Thanks!

  2. Anonymous Guest

    [I]Where[/I] is it listed as a new account? On your credit report, or in Citi’s systems?

    I’ve never heard of them canceling and resetting the account entirely — has anyone else?

Sign in to help answer questions.