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Answers (3)

Citi protection after canceling card

Citi protection after canceling card

  1. thebigguy New Member

    Does anyone know if you can cancel your card e.g. Citi Prestige and still benefit from the travel protections for a future trip that you booked with it? (Or do you have to keep it open in order to receive baggage delay protection, for example?)

  2. OCTinPHL Diamond

    [QUOTE=”thebigguy, post: 65191, member: 292″]Does anyone know if you can cancel your card e.g. Citi Prestige and still benefit from the travel protections for a future trip that you booked with it? (Or do you have to keep it open in order to receive baggage delay protection, for example?)[/QUOTE]

    I don’t think so. But I am not certain, nor do I have a Citi card.
    Citi’s Benefits Guide from July 2018 reads:
    [SIZE=3]Benefits to You: These benefits apply to cards issued in the United States by Citibank, N.A. to residents of the United States. The United States is defined as the 50 United States, the District of Columbia, American Samoa, Puerto Rico, Guam, the U.S. Virgin Islands and Northern Mariana Islands. No person or entity other than You shall have any legal or equitable right, remedy or claim for benefits, insurance proceeds and damages under or arising out of these programs. [B][U]These benefits do not apply if Your card privileges have been cancelled.[/U][/B] However, benefits will still apply for any benefit You were eligible for prior to the date that Your account is suspended or cancelled, subject to the terms and conditions of coverage.[/SIZE]

    As of September 2019 the issue is moot (so buy your ticket soon if you want coverage).

  3. rickyw Community Ambassador

    Your account needs to be active to claim the benefits

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