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Chase Insight Community (RE 5/24)
Today I received a survey request from IPSOS on behalf of Chase. After completing it, I was enrolled into the “Chase Insight Community”, which is a platform for Chase customers to voice their concerns and offer suggestions which would be put in front of decision makers at Chase.
My first suggestion to them was RE the 5/24 rule, and that they should allow those qualified applicants over the limit to obtain the desired product, specifically the CSR, but without the bonus. While I was able to slide in just under 5/24 (at the 100k bonus), I know that there are MANY highly qualified applicants in this community that can’t get it and would give their left nut, or whatever else they’ve got, for the card…even without the signup bonus.
I’m happy to be an active voice on the platform on behalf of the miles and points community. Fire away if you think there are any other suggestions I should offer to them.
That’s a reasonable suggestion (I think Gary Leff wrote something similar not too long ago). Can you see what other people are requesting? Curious if there are any interesting ideas.
[QUOTE=”Gaurav, post: 28176, member: 79″]That’s a reasonable suggestion (I think Gary Leff wrote something similar not too long ago). Can you see what other people are requesting? Curious if there are any interesting ideas.[/QUOTE]
I only had a chance to pop into the forums for a few minutes yesterday. The topics really cover all things Chase, not just CC stuff. One idea floated that I liked is the award of an annual bonus for product retention/loyalty. I know that the Alaska B of A card used to do that WAAAY back in the day. IMO, it’d be a nice way of incentivizing us to stick around for a while.
I have a Barclay’s AAviator card that was converted from a US Airways card. The only reason I hold on to it is for the annual points bonus. I’ve had a Citi AA card for much longer.
Chase used to have that too, I forget which card it was (Sapphire or Freedom) where you got a 7% bonus on annual earnings based on the Chase products you had. My memory is little vague on this though :).
I think you’re thinking of the Sapphire Preferred that offered a 7% bonus at year-end.
I also have a very old Chase UA card that offers a bonus of 5K miles as well. But I don’t get a free checked bag.
Here’s another one I like – Allowing the user to customize the bonus earning categories on a card. Like maybe instead of earning 3x on travel and dining, you’d prefer to earn on travel and groceries. Novel concept.
That’s similar to what AmEx does with some of their cards. It’ll be interesting to see if Chase implements any of these.
US Bank does that on their Cash+ card. Certain categories are set at 2% but there are different 5% categories that can be selected each quarter and there is a fair amount of overlap from quarter to quarter.