Here's A Feature Every Airport Hotel Shuttle Should Have - SFO

Here's A Feature Every Airport Hotel Shuttle Should Have

Ben Schlappig — Wed, 15 Jul 2026 23:10:58 +0000

Unreliable shuttle service is one of my biggest frustrations with airport hotels. Ideally airport hotels will have schedules they publish with when they pick up at both the airport and the hotel. While it's common to have published times for shuttle departures from hotels, at the airport it's generally more of a crapshoot. My issue…

Continue reading: Here’s A Feature Every Airport Hotel Shuttle Should Have

Share your questions, experiences, and thoughts below.

Eric — Mon, 25 Jul 2016 06:11:21 +0000

Great find, and what a good idea! Thanks for posting a nice tech update story like this.

Randy — Tue, 05 Jul 2016 07:27:57 +0000

@Antipode, nice that some hotels have been so helpful. Unfortunately, only some fall into this category.

Antipode — Tue, 05 Jul 2016 03:15:06 +0000

@Randy: My experience when I've called has been positive. Either they'll say "it just left the hotel X minutes ago and should be there in about Y minutes" or they'll offer to call the shuttle to check in and call me back with a time. YMMV.

a$]-[u — Mon, 04 Jul 2016 21:15:35 +0000

Indiana University has this for several years: https://bloomington.doublemap.com/map/

Randy — Mon, 04 Jul 2016 19:54:43 +0000

One of the problems with hotel's airport shuttles is they have to keep driving around without knowing if anyone is arriving. I think it would make sense for the hotel to SMS a link to guests, and when the guests exit the airport they can click the link to let the shuttle know where they are, and the shuttle can reply with the time until arrival. That could save lots of wasted gas and annoyance time.

john — Mon, 04 Jul 2016 19:44:32 +0000

Even easier than a website that displays the shuttle location is a screen in the lobby near the shuttle pick up point that has this information constantly displayed. Sheraton Four Points LAX has this.

Randy — Mon, 04 Jul 2016 13:42:47 +0000

@Antipode: some hotel shuttles have schedules, such as departing the hotel on the hour and half hour, and departing the terminal 1-15 minutes after. But many do not. Calling the hotel on arrival is useless, as often they do not operate the shuttle and have no idea where it is. Sometimes I've taken a taxi because it's so aggravating to arrive after a long flight and have no idea if the shuttle is 2 minutes away or 32.

Norman — Mon, 04 Jul 2016 05:08:14 +0000

Tried this a few weeks ago, it is easy to know where the bus is when it's far out, but during when it's at or near the terminals it's impossible to tell which stops it passed and which stops are next, which kind of defeats the whole purpose. Being in the know is good but I'd much prefer if they increase their frequency, because when I waited for their shuttle at least three Hilton doubletree shuttle came by. Having said that I still love Westin SFO

Eng Chye — Mon, 04 Jul 2016 02:30:55 +0000

Sorry, distance the bus is from the bus stop.