Alaska Airlines' 20-Minute Baggage Guarantee - Alaska

Alaska Airlines' 20-Minute Baggage Guarantee

Ben Schlappig — Wed, 15 Jul 2026 23:27:07 +0000

In this post I wanted to take a look at Alaska Airlines’ baggage guarantee, which many people aren’t familiar with. It’s worth being aware of, as it should put you at ease when checking a bag with Alaska. That’s because if the airline doesn’t deliver, you’re entitled to compensation.

Continue reading: Alaska Airlines’ 20-Minute Baggage Guarantee

Share your questions, experiences, and thoughts below.

Derek Costarella — Sun, 12 Jul 2026 23:37:45 +0000

Our bags took well over 30 minutes back on June 18. We approached the baggage agent, she scanned our bag tags and sent us on our way. Its July 12 and none of our 3 Alaska/Atmos accounts have the bag mileage credit. Complete waste of time. on top of the wasted time.

Casey Robinson — Fri, 05 May 2023 17:05:21 +0000

I have used this perk many times. I am also watching the clock to make sure I take advantage of this guarantee. Once I flew to Anchorage and my bag didn't catch the flight like I did. I was staying the night in Anchorage and catching my next flight in the morning so they said they could fly it up on the next flight. Well that night they gave me 10,OOO miles for the inconvenience and another 10,000 miles when I picked it up the next day! Absolutely love Alaska Airlines,

Erica T — Thu, 04 May 2023 14:05:20 +0000

One year, when I flew 125k miles on Alaska, I earned 60,000 miles from this guarantee. I always check a bag when leaving SEA, even if it's an empty box that I can leave if something bad happens. Bags are never late at SeaTac - only happens at other airports.

Erica T — Thu, 04 May 2023 14:01:16 +0000

Then @them on Twitter and they give you the miles. Only works when the baggage office is closed.

Peter McClung — Thu, 04 May 2023 10:53:59 +0000

Alaska has had this for years, and constantly made it within the 20 min. However, my last two flights, they were significantly delayed, but we got the 2500 miles per person very efficiently

Mark J — Wed, 03 May 2023 22:02:14 +0000

Alaska among others used to fly 737-200C's into DUT but the narrow and short runway combined with bonkers weather meant it was highly unreliable (the S2000 runway overrun a few years back highlights this) which is why Alaska outsources the route to this day.

Jose — Wed, 03 May 2023 16:06:32 +0000

Ravn Alaska on the Dash-8 are the only option into DUT, and those are some truly eye watering prices on that route...

UA GS @ SFO — Wed, 03 May 2023 09:40:03 +0000

The problem with AS is not denying claims, it is being available in person for claims. What if the baggage office is closed or there's a huge line? The DL claim is an online form.

Seattle Todd — Wed, 03 May 2023 04:19:17 +0000

I've never been denied a claim from AS. As a loyal and frequent flyer, I've probably racked up over a dozen of these over the years. Never a problem having them follow through. Best US airline for customer service by far.