Review: Art Hotel Sibiu, Romania

Review: Art Hotel Sibiu, Romania

NAME: Art Hotel
LOCATION: Sibiu, Romania
DATE: October 2019
REVIEW RATING:
BEN SAYS: A city hotel with a good location and friendly service, though it also felt kind of generic
12


We spent our second night in Romania in Sibiu, so I’ll let Tiffany share why we stayed where we did, and then I’ll share my take on the hotel.

Booking The Art Hotel, Sibiu

Sibiu has quite a few hotels, ranging from large conference-style properties to guesthouses with just a couple of rooms. Most of the larger hotels seem to be on the perimeter of town (an ibis, a Ramada by Wyndham, a Golden Tulip, etc.), while if you want to be near the historic core you’re realistically looking at a local/independent property.

There is a serviceable-seeming though questionably-decorated Hilton on the outskirts of town, which I considered, but ultimately ruled out based on the location:

Hilton Sibiu

And reader Alex recommended the Castelnor Hotel, which looked lovely, but is also in the mountains far above Sibiu, and we decided that was too far out of the way given our timeline.

Castelnor Hotel Sibiu

So I started pouring through reviews of boutique hotels and guest houses in Sibiu, and eventually settled on the Art Hotel right at the intersection of the historic Upper Town and Lower Town. The reviews were positive, and it looked like the property was either recently converted to a hotel, or at least newly renovated. The hotel website only had a contact form, but rooms were easily bookable through their page on booking.com. Our king rooms, including taxes and breakfast, were 505 lei (~$118).

My bottom line up front? The location was fantastic, but I wouldn’t recommend staying here. The hotel was trying too hard with the decor and styling, to the point where it didn’t feel unique or charming. Along the same lines, the service and functionality felt a low-end chain hotel, but without the infrastructure or support of a global chain.

Art Hotel Sibiu Review

Below I’ll talk about the location and our arrival experience, my room, and the breakfast at the Art Hotel.

Art Hotel Location & Arrival

As Tiffany mentioned above, the Art Hotel has a great location for exploring Sibiu. The catch is that the hotel doesn’t have its own parking, so you need to find street parking. At first that seemed like it would be a huge pain, since we drove all the way through town to the hotel without finding an empty spot.

Then somehow we found an empty spot right after checking in. We only had to pay for parking in the evening and then again in the morning. While that’s great, it means you also have to return to your car by 8AM to buy a parking pass.

This was the biggest of the boutique hotels we stayed at this trip, as it had 27 rooms.

Art Hotel Sibiu exterior

The hotel’s entryway and courtyard were super adorable.


Art Hotel Sibiu entryway


Art Hotel Sibiu entryway


Art Hotel Sibiu courtyard

Meanwhile the lobby felt a bit more… generic? It’s tough to explain, because I thought the lobby area was charming overall in terms of the “bones” of the building, like the arched brick ceiling. At the same time, I felt like the furniture and mood lighting took away from that a bit.


Art Hotel Sibiu lobby

The lobby was intimate, with reception to the left, and then a small bar to the right, which also had several tables. The front desk staff member also worked at the bar, and we never actually saw any other guest sitting there.


Art Hotel Sibiu reception


Art Hotel Sibiu lobby bar


Art Hotel Sibiu lobby bar


Art Hotel Sibiu lobby bar

Both the check-in and check-out process were ridiculously drawn out, and I’m not sure why, exactly. At the other properties we stayed at check-out took as long as it did for them to swipe my credit card, while here we had to stand for about 10 minutes while the guy just typed and clicked away.

Art Hotel Room

Tiffany and I were both assigned rooms on the third floor, which could be accessed either by elevator or stairs.


Art Hotel Sibiu stairs


Art Hotel Sibiu elevators


Art Hotel Sibiu hallway

I was assigned room 301.


Art Hotel Sibiu room exterior

I liked the room — it was spacious, well appointed, and overall I liked the design (like the lighting, the walls, and most of the furniture).


Art Hotel Sibiu room

The room had an exercise bike and exposed closet on one side of the bed.


Art Hotel Sibiu fitness bike

Then along that same wall was a stool and a bench.


Art Hotel Sibiu room

On the opposite side of the room were two chairs and a coffee table.


Art Hotel Sibiu room sitting area

Then along that wall was a TV, as well as the coffee setup and a mini-fridge with two complimentary bottles of water.


Art Hotel Sibiu room TV


Art Hotel Sibiu coffee


Art Hotel Sibiu mini-fridge

The main window had views that were mostly obstructed by the building next door.


Art Hotel Sibiu room view

Meanwhile there was an incredible view out of one of the windows behind the bed.


Art Hotel Sibiu room view

The bathroom was separated from the bedroom by a glass shield, which felt very W Hotel-esque. The bathroom had a sink, a bathtub, a walk-in shower, and a toilet.


Art Hotel Sibiu bathroom


Art Hotel Sibiu bathtub


Art Hotel Sibiu bathroom


Art Hotel Sibiu shower


Art Hotel Sibiu toilet

All toiletries were in dispensers.

Wifi in the room was free and reasonably fast, so no complaints there.

Overall I thought the room was nice, though two major(ish) issues:

  • Despite turning the temperature to the lowest possible setting, the room got really hot at night, with no real option to open windows; Tiffany had the same issue
  • This isn’t the hotel’s fault, but there were church bells going off all night, about every 15 minutes… why on earth?

The temperature situation unfortunately greatly limited my sleep.

Art Hotel Breakfast

Rates at the Art Hotel include breakfast at Pablo Restaurant (located behind reception), and it’s served from 7AM until 10AM on weekdays, and from 8AM until 11AM on weekends. We got to breakfast at 8:03AM, and it was packed, and we managed to get the last table.

It’s funny, because up until this point we assumed we basically had the hotel to ourselves, since we didn’t see anyone else.


Art Hotel Sibiu restaurant

While the restaurant also had some outdoor seating, it was too cold in the morning to sit there.


Art Hotel Sibiu restaurant

The breakfast buffet was decent, and included self serve coffee, tea, and juice, to drink, and cereal, salad, fruit, yogurt, cheese, and bread, to eat.


Art Hotel Sibiu breakfast buffet


Art Hotel Sibiu breakfast buffet


Art Hotel Sibiu breakfast buffet


Art Hotel Sibiu breakfast buffet


Art Hotel Sibiu breakfast buffet


Art Hotel Sibiu breakfast buffet

As far as hot options go, there were two types of eggs and sausage.


Art Hotel Sibiu breakfast buffet

We checked out of the Art Hotel at around 9:30AM, as we had a shockingly delightful group brunch ahead of us.

Art Hotel Sibiu Bottom Line

Art Hotel has a great location in Sibiu and spacious rooms. Unfortunately the hot temperatures at night meant I didn’t sleep well, and that’s kind of an important part of a hotel stay.

Also, I thought the decor was pretty nice overall, and some effort was put into it, though I also felt like it was a bit cookie cutter and lacked charm for a local hotel. As you’ll see in reviews of some of the places we stayed at afterwards, this place did feel a bit “generic.”

Assuming temperature in the room isn’t an issue, I feel pretty indifferent about this place. It ultimately had a good location, though I’d be curious to try something different if I returned to Sibiu.

Like I said, the hotel is cute, but when you see a couple of the places we stayed at afterwards, the charm of this place simply can’t compare.

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  1. bc Guest

    I'm sad you didn't stay at the Hilton. The rooms are so ornate and ridiculously decorated that it was kinda fun and felt like a time capsule. But the service, restaurants, and spa were the true highlights of that hotel. And it had a nice, peaceful location outside the city but close to the (really cool) zoo and ASTRA open air museum.

  2. Azamaraal Diamond

    Why is it that some people complain about Church Bells but not about the Call to Prayer? Is one more PC than the other?

  3. Azamaraal Diamond

    As I mentioned earlier in your postings about your plans, the Hilton was brilliant for us. And if memory serves it is situated in a very nice park area and only a few minutes from the old town. I remember walking streets for the culture and then almost instantly being back in the Hilton.

    We stayed in the Hilton twice, once as we traveled south to the Black Sea and then on our way back...

    As I mentioned earlier in your postings about your plans, the Hilton was brilliant for us. And if memory serves it is situated in a very nice park area and only a few minutes from the old town. I remember walking streets for the culture and then almost instantly being back in the Hilton.

    We stayed in the Hilton twice, once as we traveled south to the Black Sea and then on our way back to Warsaw where our flights arrived/departed.

    Today's price for Sibiu was $90 US or thereabouts upgraded to an empty executive floor where we were given a suite.

  4. glenn t Diamond

    Oh, my eyes hurt taking in the décor! Looks like it was done by the central committee of whatever who all had competing ideas of taste, or lack of. The bedside exercise bike was, umm, unusual.

  5. Bob Guest

    "there were church bells going off all night, about every 15 minutes… why on earth?"
    To give you the time every 15 minutes! Also during the day!

    Hah!!

    You are used to stay in big cities.

    It is everywhere in Europe in small or secondary cities, at least when you are in the center or close to it, including in countries like Spain, France or Germany.

    And if you are in Paris on the...

    "there were church bells going off all night, about every 15 minutes… why on earth?"
    To give you the time every 15 minutes! Also during the day!

    Hah!!

    You are used to stay in big cities.

    It is everywhere in Europe in small or secondary cities, at least when you are in the center or close to it, including in countries like Spain, France or Germany.

    And if you are in Paris on the first wednesday of every month, you will hear a strange noise at lunch time...
    (if you are close enough of a district town hall)

    Too funny to read that, that you mention it and discover that only now, you the great traveller on earth.

    :-))

  6. Chris K Guest

    Some hotels lock guest windows due to bad experiences in the past (neighbors being disturbed by noisy tourists, stag and hen parties and the like). In these situations, I immediately ask the reception for the keys or for another room, and promise I won't be noisy. Sometimes I have to threaten to dispute the credit card charge. After all, what you pay for at a hotel is a good night's sleep, and in rural Europe...

    Some hotels lock guest windows due to bad experiences in the past (neighbors being disturbed by noisy tourists, stag and hen parties and the like). In these situations, I immediately ask the reception for the keys or for another room, and promise I won't be noisy. Sometimes I have to threaten to dispute the credit card charge. After all, what you pay for at a hotel is a good night's sleep, and in rural Europe at least you should expect to be able to open your hotel room's windows.

  7. Jim Guest

    The furniture in the room looks like it's from Ikea.

  8. Claus Andersen Guest

    Sibiu is a fantastic town that really has a lot to offer for the visitor. Hopefully the city will profit a lot from that in the future.

  9. Juraj Guest

    Agree with @Lukas. This is particularly great at midnight, when you get a full 16 chimes :)
    I'd say it's quite typical for many European towns and cities, though.

  10. ZxM Member

    I stayed at the Hilton. Rooms are massive and good service.

  11. Lukas Diamond

    Ah, church bells. My hometown in Eastern Europe has the same thing. One ding at 15 minutes past the hour, two dings at 30 minutes, three dings at 45 minute and four dings on the hour followed by a different-sounding bell announcing the actual hour (1 ding for 1 am/pm, 2 dings for 2 am/pm etc.) Charming :D

  12. Chris Guest

    Ah Romania... I was there last week and at two properties I had to turn on the air conditioning to balance out the heat at night ;)

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bc Guest

I'm sad you didn't stay at the Hilton. The rooms are so ornate and ridiculously decorated that it was kinda fun and felt like a time capsule. But the service, restaurants, and spa were the true highlights of that hotel. And it had a nice, peaceful location outside the city but close to the (really cool) zoo and ASTRA open air museum.

0
Azamaraal Diamond

Why is it that some people complain about Church Bells but not about the Call to Prayer? Is one more PC than the other?

0
Azamaraal Diamond

As I mentioned earlier in your postings about your plans, the Hilton was brilliant for us. And if memory serves it is situated in a very nice park area and only a few minutes from the old town. I remember walking streets for the culture and then almost instantly being back in the Hilton. We stayed in the Hilton twice, once as we traveled south to the Black Sea and then on our way back to Warsaw where our flights arrived/departed. Today's price for Sibiu was $90 US or thereabouts upgraded to an empty executive floor where we were given a suite.

0
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