Chasing the A380: Lufthansa First Class Terminal Frankfurt, Lufthansa First Class Frankfurt to Orlando

Chasing the A380: Lufthansa First Class Terminal Frankfurt, Lufthansa First Class Frankfurt to Orlando

19


Since my friend was returning on the Lufthansa flight to Seattle and I was returning to Orlando, we got to the airport at around 9AM (even though my flight was only at 1PM). Since we had stayed at the Westin we took a taxi to the First Class Terminal, given that it’s a bit further from the train station than the InterContinental.

The First Class Terminal experience was as it always is – awesome. We were immediately greeted by our personal assistant, who actually recognized me from a previous trip, which I thought was impressive given how many guests they have. Of course I immediately asked her whether my flight would feature the new first class, and after researching it she informed me it wasn’t. Booo!


First Class Terminal exterior

Upon arrival we headed straight to the restaurant for lunch, since we had skipped breakfast at the Westin. As usual I selected a few things from the buffet, along with a pretzel and Fanta – my last one for a while, unfortunately.


First Class Terminal bar


Buffet


Lunch


Holy Fanta

After lunch I got caught up on email for a couple of hours, until my personal assistant advised me it was time for boarding. She brought me down to the lower level where I cleared passport control and was introduced to the driver.

Once again I was driven in one of the Mercedes vans, given that there were three other people in the First Class Terminal on my flight – one first class passenger from Tampa (a blog reader, no less), and a HON Circle member and his son traveling in business class.

The ride to the plane was pretty quick, and at the door the driver handed us over to the crew, who directed us to the upper deck.


Our 747


Our 747

Lufthansa 464
Frankfurt (FRA) – Orlando (MCO)
Sunday, January 1
Depart: 1:35PM
Arrive: 5:55PM
Duration: 10hr20min
Aircraft: Boeing 747
Seat: 82C (First Class)

Within moments of settling in the very friendly flight attendant offered me something to drink. I just ordered a glass of still water, which was served with macadamia nuts and refilled at least three or four times before our departure.


Row 82


View from row 82


Small bins on the side of the seat


Pre-departure drink and nuts

He also offered me the Lufthansa amenity kit and polo shirt, which is their standard daytime amenity. I almost immediately changed into the pajamas from my previous flight, since I was planning on getting some sleep.


Amenities

Before pushback the captain came on the PA to advise us of a slight delay as they needed to unload some checked bags from no show passengers, which caused about a 20-minute delay. He informed us of our flight time of ten hours, anticipating just a slightly delayed arrival in Orlando.

The captain provided multiple updates, and sure enough within 20 or so minutes we pushed back (with four of the eight first class seats taken) and began a quick taxi to the runway, where we were cleared for takeoff almost immediately.


Taxiing out


TAM 777


Shortly after takeoff


After takeoff

Now this is where the flight gets interesting, at least for me, and why this flight was different than any other international first class trip I’ve taken. When flying first class I always try to “maximize.” Previously I defined that as stuffing myself with as much food as possible and staying awake the whole time so I didn’t miss anything. In a way, it’s almost why I prefer flying business class, because in business class I don’t quite feel the need to “maximize” as much. Instead, I’m happy to just get as much sleep as I can.

But let’s face it, after flying Airbus 380 first class for 20+ hours, Lufthansa’s old first class product wasn’t all that exciting. So I decided to go straight to sleep and instead eat my main meal prior to landing. If nothing else it would be a good comparison not only in how well rested I arrive, but also in regards to how the crew handles such a situation.

And sure enough this was one of my most enjoyable, relaxing flights ever. I don’t think I’ve ever arrived as refreshed.


View on climb out


Beautiful day

As soon as the seatbelt sign was turned off I informed the flight attendant of my intent to sleep and eat later. To say this guy was professional is the understatement of the year. Hell, the one part I regret about sleeping is not being able to interact with him more.

With each interaction he addressed me by name, and he immediately made my bed and brought me a bottle of water. He also brought me the menu and asked me to make my selection for later, so that he could ensure that my first choice is still available.

He then asked when I wanted to be woken up. I was serious about my plan of sleeping the whole way, so asked him to wake me up in eight hours if I don’t otherwise wake up earlier on my own. He wished me a pleasant rest, closed all the window shades in my vicinity, and even promised to keep the noise level down so that I can get uninterrupted sleep. He ended by saying that the purser really quickly wanted to welcome me aboard, if that’s alright, so she quickly appeared to wish me a pleasant sleep.

Half of the battle of trying to sleep on an airplane is telling yourself that you want to sleep. Typically part of the reason I can’t sleep when flying is because I’m asking myself whether I should be watching a movie, working, or something else. This time around I literally said to myself “you’re sleeping for the next eight hours, so make it happen.” And sure enough I did. I woke up about two hours out of Orlando, and within moments of waking up the flight attendant appeared unsolicited and asked if I had a good sleep and was ready to eat.

I was, and so the meal service commenced. Before starting the meal I decided on a movie to watch, and chose “I Don’t Know How She Does It.” And I don’t know how I watched it!


Movie

The lunch menu read as follows:

I was curious to see if my choice to dine later would translate into a watered down experience, but sure enough it didn’t. He did everything exactly the same way as they’d do during the normal service, and the food tasted equally fresh. He even brought me the signature Lufthansa rose as the meal service began.


Rose

Instead of having a starter I decided on both soup and salad, starting with the soup, which was delicious.


Soup

Following that the salad was served with a honey mustard type dressing, which was also delicious.


Salad

For the main course I ordered the ravioli, which was surprisingly tasty. I know it’s a “safe” option, but on Lufthansa I tend to err on the side of caution because I feel like they try to hard with their entrees.


Ravioli

For dessert I had the chocolate cake, which was also good.


Dessert

As the meal finished up I was offered pralines, and ordered a White Russian to go along with it.


Pralines

As my meal finished up the pre-arrival meal service was well underway. Obviously I didn’t partake in that, though for those of you that are interested, the menu read as follows:

About 30 minutes out the sun began to set and we began our descent into Orlando. The purser once again came by to bid all first class passengers farewell.


Approaching Florida


Almost home!


On approach

Immigration was quick (thanks Global Entry!), so despite a slightly delayed arrival I was on the curb within 10 minutes.

And so wrapped up another great trip on my favorite airline. I can’t say enough positive things about Lufthansa flight attendants, especially on this trip. I guess part of the reason I like to stay up on international first class flights is because I love to experience the small touches that make the difference between a pleasant flight and a memorable one. I don’t think there’s an airline that on the whole delivers more genuine, professional, and personable service than Lufthansa.

My perception is that the first class flight attendants aren’t nice because they have to be, but are genuinely engaging and love what they do. It’s those service experiences you have where you can’t help but say to yourself “how on earth is this person so friendly despite having no direct incentive to be?” And I guess it comes down to actually having pride in one’s job.

Oh, and as far as sleeping for eight hours goes, it was awesome. I arrived so well rested, and don’t feel like I missed out on any part of the experience. As a matter of fact, whenever possible I plan on having my “main” meal before landing from now on. It’s tough to sleep on a full stomach, so it was awesome to be able to have lunch on the ground in the First Class Terminal, get a good night of sleep, have a nice meal aboard, and arrive well rested.

In the end, I’d say I did a damn good job “maximizing.”

Conversations (19)
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  1. Gun 102 Guest

    Flew from fra to dfw last week sitting in 1a . Very comfortable , only the table is too big for a single person, but you can push it back towards the ottoman. food was excelllent. I put the privacy up and slept for most of the flight. I am on oxygen 24/7 and had to carry 20 hrs worth of batteries in my "Go Bag". 1st officer came out before takeoff, looked at my...

    Flew from fra to dfw last week sitting in 1a . Very comfortable , only the table is too big for a single person, but you can push it back towards the ottoman. food was excelllent. I put the privacy up and slept for most of the flight. I am on oxygen 24/7 and had to carry 20 hrs worth of batteries in my "Go Bag". 1st officer came out before takeoff, looked at my oxygo concentrator and said it was safe to plug-in once we were at altitude. No changing batteries hurraah. Love LH.

  2. Lyssa Guest

    Seeing all these pretzels and pretzel rolls is really making me want a pretzel! I guess I have to try LH sometime to try out the pretzels, I guess I am as much of a pretzel nut as Lucky.

  3. ORDnHKG Guest

    @ Bothofus2 - LH is still stingy, just like what lucky mentioned about PJ set not being given for flights Europe to US, I experienced the same thing flying LH F MUC-ORD, I was told it is because it is a day flight. I mean come on, the sun settle down once after take off, and it goes dark all the way to ORD, not to mention it is a 10 hours flight, LH can't...

    @ Bothofus2 - LH is still stingy, just like what lucky mentioned about PJ set not being given for flights Europe to US, I experienced the same thing flying LH F MUC-ORD, I was told it is because it is a day flight. I mean come on, the sun settle down once after take off, and it goes dark all the way to ORD, not to mention it is a 10 hours flight, LH can't afford giving out full PJ set but only PJ top in F ? What kind of crazy rule is that ? Aside from that, that Bogner kit in old F is worse than many airlines C kit ! It only has handcreme but not even lipbalm ! Even UA F kit has a lot more stuff in there !

  4. lucky OMAAT

    @ peetyrd -- Hah, I had a couple of long weeks prior to that, so "catching up" on sleep wasn't an issue for me. I even got a good night of sleep upon landing!

    @ BR -- At the same time I wouldn't pay $1,250/hour to sit in a seat awake watching a movie. Ultimately you can't value premium cabin travel at retail when using miles, or you'll go nuts. In the end I arrived...

    @ peetyrd -- Hah, I had a couple of long weeks prior to that, so "catching up" on sleep wasn't an issue for me. I even got a good night of sleep upon landing!

    @ BR -- At the same time I wouldn't pay $1,250/hour to sit in a seat awake watching a movie. Ultimately you can't value premium cabin travel at retail when using miles, or you'll go nuts. In the end I arrived very well rested and comfortably full, as opposed to stuffed as heck, so I'd say it was a good flight. :)

  5. lucky OMAAT

    @ Nina -- We have Fanta, though it's completely different than what they have in Europe. Here's it's overly sweet, unlike the good stuff in Europe.

    @ AUSTEX -- Posting it as soon as I get home tomorrow.

    @ Papa Smurf -- LOL!

  6. steve64 Guest

    I've often wondered about your fascination with Fanta. But only because I remember Fanta as a kid. To this day, whenever I see a fruity flavored soda, I call it "Fanta" (in the same way that a lot of folks refer to any brand of cola as a "coke").

    Using that term usually results in strange looks from people. I've always assumed it was a Texas thing since it seems buried deep into my childhood...

    I've often wondered about your fascination with Fanta. But only because I remember Fanta as a kid. To this day, whenever I see a fruity flavored soda, I call it "Fanta" (in the same way that a lot of folks refer to any brand of cola as a "coke").

    Using that term usually results in strange looks from people. I've always assumed it was a Texas thing since it seems buried deep into my childhood memories. At about age 10, we moved to Tampa (Go Leto Falcons !!). But now I've stumbled upon a Tampa Fanta blogger.

  7. Papa Smurf Guest

    I stopped reading when I got to "I just ordered a glass of still water" :)

  8. AUSTEX Guest

    What about the wine list?

  9. Scott Guest

    You know there is an S-Bahn station right by the Westin which goes to the airport, yes?

  10. Carlos Guest

    Is that a non-alcoholic White Russian? Bout time Lucky!

  11. BR Guest

    So let's say a revenue ticket in LH first class costs $10,000. Sleeping for 8 hours costs you $1,250! Now I'm all for being well rested when traveling, but it seems like for people like us (whose destination is sometimes the flight itself), it can be a waste to sleep on the flight. Really, you can sleep anywhere, but you can't have the experiences of first class anywhere. Just my two cents.

  12. peetyrd Guest

    You had mentioned in your previous post that you had 12.5 hrs of sleep the night before at the Westin. Was that not enough? Also, given your 8 hrs of sleep on the plane and the fact of the arrival at 6pm, were you able to even go to sleep at a decent hour that night? Seems like the best strategy to adjust to the time zones was to stay up during the flight and slept when you got home.

  13. Phil Guest

    Yawn. Another solo F trip on Lufthansa. I think we need to see the net widening. And see how well you can get trips for more than just yourself. Try finding an F trip somewhere exotic for a group of 4 so you can really lay claim to being a mileage expert!

  14. Nina Guest

    Great report ! Just curious, do y'all not actually have Fanta in the States ?

  15. BothofUs2 Guest

    An earlier post referred to the LH as stingy and it brings to mind my last experience with them flyiing out of MUC about a year and a half ago. Mostly travel coach with the family, so we had just checked bags and received boarding passes for our next LH flight and connecting UA flight and luggage claim checks. Quite a few documents. I nicely asked the LH agent at the counter for a paper...

    An earlier post referred to the LH as stingy and it brings to mind my last experience with them flyiing out of MUC about a year and a half ago. Mostly travel coach with the family, so we had just checked bags and received boarding passes for our next LH flight and connecting UA flight and luggage claim checks. Quite a few documents. I nicely asked the LH agent at the counter for a paper envelope to keep all the passes and documents in. She sternly informed me that they only provide this to first class passengers. I chuckled because I thought she was kidding and even asked if she was but no, she wasnt and then she walked away. I'm still amazed to this day that this happened. I wrote to LH after returning home, however they didn't respond other than to say they received the email. It contrasts pretty strongly with the kindness and generousity of the service experience you had.

  16. lucky OMAAT

    @ fosij -- In the interest of keeping things somewhat brief I decided against it. I think everything that needs to be said about this trip has been said, and it's time to move on to reviewing the next trip. :)

  17. Matrix Guest

    for reasons that I would define as "fortunate" I am travelling more and more on First class worlwide and the ONE thing that makes me book LX again and again is the fact that you arrive rested. But it's NOT about the lounge, NOT amount the cars, NOT about the seat, NOT about the food, but INSTEAD its all about the fact that you are treated like a seasoned traveller and they leave you alone....

    for reasons that I would define as "fortunate" I am travelling more and more on First class worlwide and the ONE thing that makes me book LX again and again is the fact that you arrive rested. But it's NOT about the lounge, NOT amount the cars, NOT about the seat, NOT about the food, but INSTEAD its all about the fact that you are treated like a seasoned traveller and they leave you alone. You are in a bubble and that is ultimately what you pay for, so for me, flying First is always about relaxation (hence I never saw the point of rushing out into the cold at FRA just to be able to catch a minivan...)

  18. Adrian Guest

    Funny that here you are praising Lufthansa for all its service and amenities (and I don't disagree, it seems that they are top-notch), but I was just ranting on how Lufthansa is stingy and doesn't offer miles for too many of its revenue booking classes.

  19. fosij Guest

    Where's the conclusion?!

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Gun 102 Guest

Flew from fra to dfw last week sitting in 1a . Very comfortable , only the table is too big for a single person, but you can push it back towards the ottoman. food was excelllent. I put the privacy up and slept for most of the flight. I am on oxygen 24/7 and had to carry 20 hrs worth of batteries in my "Go Bag". 1st officer came out before takeoff, looked at my oxygo concentrator and said it was safe to plug-in once we were at altitude. No changing batteries hurraah. Love LH.

0
Lyssa Guest

Seeing all these pretzels and pretzel rolls is really making me want a pretzel! I guess I have to try LH sometime to try out the pretzels, I guess I am as much of a pretzel nut as Lucky.

0
ORDnHKG Guest

@ Bothofus2 - LH is still stingy, just like what lucky mentioned about PJ set not being given for flights Europe to US, I experienced the same thing flying LH F MUC-ORD, I was told it is because it is a day flight. I mean come on, the sun settle down once after take off, and it goes dark all the way to ORD, not to mention it is a 10 hours flight, LH can't afford giving out full PJ set but only PJ top in F ? What kind of crazy rule is that ? Aside from that, that Bogner kit in old F is worse than many airlines C kit ! It only has handcreme but not even lipbalm ! Even UA F kit has a lot more stuff in there !

0
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